Más de dos meses después del envío y el producto no ha llegado. No contestan. Solo mandan correos de respuesta automática.
More than two months after shipment and the product has not arrived. They do not answer. They only send automatic reply emails.
I think this may be a fraudulent Company. I ordered over six weeks ago 14 masks and never received them.
Do not waste your time on this website it is fraud there's no way to reach anyone or to review your order once you purchase something
They take your money and NEVER send the product. I placed an order 8 weeks ago... the money was taken out of my account and now all I hear is CRICKETS!
Ordered a tablet bracket that attaches to the bed. After 2 months the package arrived and got a microphone stand
I ordered the dog bed 2 months ago. Was charged right away but still have no dog bed. I tried reaching out several times with no response!
Total bull$#*! company. No product, no refund. Fake 'tracking' number. Do not fall for this crap! Do not give them your money!
I made a online purchase April 5th i got a order confirmation and never heard anything after that i emailed them teice with no response what a scam
I purchased two pet calming pillows from this "company" I ordered a small and a large. When the first one came I knew it had to be the small, which is so small my 6lb dog cannot even fit in comfortably. Bought the large for my boxer, itcame in this morning and is the same size as the other one! I AM FURIOUS, I PAID 40.00 FOR THE LARGE AND 19.00 FOR THE SMALL!
Refunds have to be returned within 30days. It took three weeks to get it, by the time I shipped it back to China it would be well over thirty days. Not to mention they require the product be shipped back in same package. This came in some cheap plastic tiny garbage looking bag, no box, just this nasty looking bag. There is no way to seal it back, you have to cut it to get the product out. DO NOT WASTE YOUR MONEY! I ordered a medium from another company, couldn't find the name of it when I went to order the other two or would have purchased from them. The pictures will show the difference between the three, the one in the middle is a MEDIUM I ordered from the other company. Paid the 30.00 for it.
Over 20 days. Still no items or word about where they are. Avoid this site. China based and terrible customer srevive. Possibly a complete scam
Took my money out right away, sent one email saying with COVID it may take longer, so I've been patient. Now, it's almost a month and no pet bed.
Ordered posh dog bed in a large. Emailed and called several times. Promises, promises... A Scam!
No envían la mercancía. No devuelve el dinero. No contestan los correos. Horroroso. Envío todos los días correos para saber la situación y no contestan nunca.
Overview
The company's reputation is significantly tarnished by pervasive customer dissatisfaction stemming from severe service delays, unresponsive customer support, and issues with product quality. Many customers report long wait times for orders, often receiving incorrect or damaged items, and express frustration over the lack of meaningful communication from the company. Despite the appealing advertisements that initially attract purchases, the overwhelming sentiment reflects a perception of the company as unreliable and misleading. Overall, customers advise potential buyers to exercise caution and conduct thorough research before engaging with this company.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members