• StyleWe

StyleWe

Ratings On Other Platforms

Trustpilot
3.5 / 5
Better Business Bureau
1.2 / 5
Reviews.io
1.1 / 5

Overview

StyleWe has a rating of 3.6 stars from 5,207 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StyleWe most frequently mention customer service, online boutique, and good quality. StyleWe ranks 20th among Women's Clothing sites.

  • Quality
    1690

Proactively asks for customer feedback

This company responds to reviews on average within 17 hours

Positive reviews (last 12 months): 64.6%
Positive
391
Neutral
57
Negative
157

Instant Feedback

44,569 reviews

271
See all photos

What reviewers want you to know

Positive highlights

  • Customer service has really improved in recent months.
  • This is my first time shopping at this online boutique and so far I am really satisfied with the shopping experience.

Critical highlights

  • It kept dumping me into the return policy page instead of letting me submit a return request.
  • STYLEWE, if you want me to stop giving poor reviews - SEND ME THE CALIFORNIA RETURN LABEL WITHOUT HOLDING IT RANSOM.
How would you rate StyleWe?
Top Positive Review

“Wow!”

Judith K.
4/29/24

Wow! I love shopping for dresses and matching pumps. The dresses are really made of excellent fabric. Since finding this site, after my husband has ordered me so many surprises from this site because he loves the affordability compared to places he use to shop. I adore all of the variety of options along with the bold colors. I will continue to encourage my husband to purchase items from this site. He has extremely great taste when it comes to fashion and dressing my body style.

Top Critical Review

“Disappointed in Dealings with Stylewe”

Anna Q.
1/9/24

Insufficient information received after payment and confirmation of order. No updates received. The item was lost but without continuous communication this was not readily determined. The occasion for which I ordered the dress more than one month in advance was completely missed. On arrival there was even more disappointment. The fabric colour is like the photo but the style is not quite right and it is difficult to assemble and fit.

Reviews (5,207)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (885) return policy (217) shopping experience (1135) return label (110) store credit (72) return address (81) clothing store (62) quality clothing (191)
Thumbnail of user sushd2
3 reviews
41 helpful votes
March 10th, 2023

Do not waste your money on this, photos look very nice, but they are nothing like in photo. I ordered dresses and pants which mentioned US size small, I usually wear US 4-6, when i wore them they are very big to be US 4-6. Quality is very bad as well for the money you pay. They do not have free returns so international shipping back costs around 50 GBP from London. So be careful while ordering and I would definitely suggest you to stay away to save pain.

Products used:
Sweaters, Dresses, Pants

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – StyleWe Rep

Please accept our sincere apologies for any inconvenience caused.
We sincerely apologize for any inconvenience you have experienced. At Stylewe, we prioritize customer satisfaction and anything less than ensuring you are happy is not acceptable, and we will continue to improve the quality of our products and services to meet our customer's needs.
If there is anything we can do to further remedy this situation, please do not hesitate to contact us and we will reach you at the soonest. Hoping for your kind understanding.

Thumbnail of user annaq660
1 review
0 helpful votes
January 9th, 2024
Verified purchase
• Updated review

Insufficient information received after payment and confirmation of order. No updates received. The item was lost but without continuous communication this was not readily determined. The occasion for which I ordered the dress more than one month in advance was completely missed.
On arrival there was even more disappointment. The fabric colour is like the photo but the style is not quite right and it is difficult to assemble and fit.

agent was professional. Felt that I would have received express service as a

Reason I chose this business:

Because the styles were more in keeping with what I wanted, more tropical, nicer colours, elegant styles for evening wear in a tropical climate

Reason I chose this product:

Love the colour and the style

Service
Quality
Thumbnail of user missw50
Miss W. – StyleWe Rep

Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.

We are deeply sorry for making you wait so long, and apologize for any inconvenience caused by not receiving the shipment notification.

Please note that after your product has been shipped, our system will automatically send a shipment notification to the email address provided at the time of purchase. This email will contain important information about your order or product, such as the shipping date and estimated delivery time.

There will also be notifications of pick up/out for delivery/delivery status. We also recommend customer track USPS parcel in their official website, and subscribe to the carrier's notification, which will provide more details.
Upon checking, after we were contacted by you in 28th Nov, the lost dress has been reshipped in 1st Dec and a new shipping number should have been sent to your email when it's shipped out. We are glad that you finally received it successfully.

Sorry you are not satisfied with the item. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
If you need any assistance on return/refund, please feel free to contact us by chat for quick response or by email at services@stylewe.com. By email we will reply to you within 24 hours.
Items can be returned within 30 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear).
For the return policy, you can check it here: https://stylewe.com/information/return-policy

Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.

Best regard,
Louisa
STYLEWE

Straightforward
November 4th, 2023
Verified site experience
• Previous review
Reason I chose this product:

Love the colour and the style

Thumbnail of user shirleys1598
1 review
0 helpful votes
April 9th, 2024
• Updated review

StyleWe website uses beautiful, stylish models to promote very fashionable clothing. Mostly reasonable price. Unfortunately, they don't actually carry normal sizes for the majority of clothing items available for sale. So far, I'm 1 for 6 getting a desired item delivered. Have two orders sitting in the netherworld of being paid and being communicated that the 3 -week delivery notice actually means "Pre-Sale" and once they receive the item, it will be another 3 weeks. In the meantime, they have my $$ via credit card for months. Three other items are available in sizes like XXL. For S or M its an "Arrival Notice" customer relationship scheme, which never comes - after 12 months, 6 months and 4 months respectively - all the while StyleWe continues to show these items on my account and in targeted advertising to my browsers. Very bizarre. I can't imagine nor have I ever seen a credible fashion brand manage their website and sales inventory in this manner.

Service
Thumbnail of user missw50
Miss W. – StyleWe Rep

Dear Customer,

Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by shipping delay.

Please understand we only accept order after payment is done. You can check with your bank/card company to see if they provide installment paying service, or use the installment service provided by PayPal/Klarna/Afterpay.

Since the item(s) you ordered is presale item, which means that it will require longer preparation time than regular products. You will see a Presale label mark in the cart and in your order's detail page.
You can know more about presale items at our pre order guidance: https://www.stylewe.com/information/pre-order-guidance

Please note the size you ordered is no longer available for other customer, but the product in your order is always under preparation.

Regarding this issue, our representative have sent an email to you with more details, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.

If you need any assistance, please feel free to contact us by chat for quick response or by email at services@stylewe.com. By email we will reply to you within 24 hours.

Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding. We believe that our company will make better progress due to valuable customers like you.

Best regard,
Louisa
STYLEWE

The item I was looking for
November 22nd, 2023
Verified site experience
• Previous review

The item I was looking for - elegant floral dress midi - was no longer available!

Reason I chose this product:

2nd best option, and one cheap deal. Offset by expensive shipping costs

Thumbnail of user engelab
2 reviews
0 helpful votes
January 26th, 2024
Verified purchase
• Updated review

Unpleasant and dissatisfied with the inability to contact anyone; there's a customer service number that does not work, no matter what time I called. I still have not received my entire order, and the most frustrating part is that is no one to reach out to. How can I possibly reorder or recommend Stylewe to my family and or friends?

Thumbnail of user missw50
Miss W. – StyleWe Rep

Dear Customer,

Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for the inconvenience you have experienced with our customer service and the delay in receiving your complete order.

Unfortunately, phone service is not available right now. Sorry for the inconvenience caused, but we will consider having it in the near future. Your kind understanding will be much appreciated. We have email and 24-7 Live Chat service now. The chat button is in the lower right corner of our website. We always strive to provide prompt and efficient service to our customers.

Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping.

In some cases, we may prioritize shipping of ready items to prevent further delays. After checking, the remaining items in your order are hot sale items, they have been delayed before shipping, but we can confirm that they have now shipped. You can check the status of your order by visiting https://www.stylewe.com/order-query. We've also sent you an email today about your order status.

We understand how important it is for our customers to receive their orders in a timely manner. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.

Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our service.

If you need additional assistance, please feel free to contact us by email at services@stylewe.com. We will reply to you within 24 hours.

Best regard,
Ashley
STYLEWE

Great site, easy to navigate with lovely dresses
December 24th, 2023
Verified site experience
• Previous review
Reason I chose this product:

I hope the products are as awesome as they appear. Prices reasonable too

Thumbnail of user deborahw2577
1 review
0 helpful votes
January 17th, 2024

I placed my first order in November and received it a month later. The items did not work for me so I followed their return guidelines and requested a return label. After making the request twice I finally received one that looked a little odd so I did a chat to inquire as to the legitimacy of the label…which they insisted was legit. I placed the label on the package and dropped it off at my post office and got a receipt with a tracking number which I checked a week later only to learn that the US Postal Service had confiscated the package stating that the return label was counterfeit. Meanwhile I'm out of my money and had to actually wait again while PayPal disputed it…although I sent them a snapshot of the tracking information. In the end I got the refund less shipping charge which I should have gotten since they didn't even pay for the label and it was counterfeit. I won't do business with them again.

Products used:
Clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – StyleWe Rep

Dear customer

We apologize for any inconvenience caused by the return process and are sorry to hear about your negative experience with our company. We take all customer feedback seriously and strive to provide the best possible service.

Regarding your return label, please understand that we provide prepaid return labels that are legitimate and used by many of our customers without issue. We have received other customers' return packages using our return labels and have not encountered any problems.

Regarding the issue with the US Postal Service confiscating your package, it is an abnormal occurrence and we are currently in communication with USPS to determine the exact reason for this. However, please note that this does not affect your refund as you followed our return guidelines and returned the item(s) to us using the provided return label.

We are sorry if the logistics information of the return package has caused trouble to you. As a gesture of goodwill, we have submitted a full refund, and hope that this resolution is satisfactory for you.

Thank you for bringing this issue to our attention. If you need additional assistance, please feel free to contact us by email at services@stylewe.com. We will reply to you within 24 hours.

Best regard,
Echo
STYLEWE

Thumbnail of user angelag1707
1 review
0 helpful votes
October 26th, 2022

I received my order, out of the 4 items, 3 are way too big, I want to return them and I'm getting the run around, I will never order from this site gain, terrible customer service, I've been offered up to 40% to keep the purchase, but that seems impractical since nothing fits.

Thumbnail of user missw50
Miss W. – StyleWe Rep

Dear Angela,
Please accept our sincere apologies for any inconvenience caused.
We offer the US return service also for U.S. order if you do not wanna take the option. Please do contact us if you are not satisfy with the product.

Thumbnail of user lynettem197
1 review
1 helpful vote
January 19th, 2023

Items I bought are not as advertised...Try doing a return: I have been waiting for return address for ages...chat option tells me I will receive email within 48 hours or 24 hours giving me the info...it's been a month of Sundays and still no return address! I feel scammed and I am astounded at the positive ratings...Stylwe customer service sucks!...don't...just don't. Shein is a better choice with easy returns.

Tip for consumers:
Not worth the trouble...there are much better options for online purchases, with free returns etc.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – StyleWe Rep

Sorry for any inconvenience caused. Would you please provide your order number so that we can check? We usually reply to emails within 48 hours, but sometimes our reply may go to spam emails due to the customers' settings.

If you have questions about your order, please contact us by email at services@stylewe.com or by 24/7 chat online.

Thumbnail of user yinkat13
1 review
0 helpful votes
April 12th, 2022

Don't buy! Worst experience ever. Nothing like the picture. Inferior and cheap! Waste of money! Beware!

Thumbnail of user missw50
Miss W. – StyleWe Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Would you please provide your order number so that we can help you?

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.

Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user kayb406
1 review
2 helpful votes
February 6th, 2022
Verified purchase

It's a scam, saw a lot of advertising pop up on facebook, on my internet page, cookies... everywhrere. See some good review. I purchased! Stupid me. Material are sooo bad and so much chemicals... that I afraid to open another package in same box. I contact return dept. They told me to send back in the same package to adddress on label. I did that back to CA address. Sent to tracking number. Customer services send me email said that I got a wrong instruction. I need to send back to "Guangzhou, China" but not send address in China. Same situation happened to My friends too. This is BAD CHINA way of do business and AMERICAN is putting up with it... stupid me!

Tip for consumers:
Run Very far! After they get your money, it's over. Bad business ethic. We are American is putting up with China! BADDDD. This is not the only one Chinese company that SCAM us.

Products used:
None of products, bad quality.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Any address on the shippnig pacakage is not the return address. You can contact the customer service team to get a return label and then make a return.

We have also been paying attention to the quality issue and we will make a big change soon. Hope to see you again!

Any more issues, feel free to contact us via services@stylewe.com.

Stay safe and have a nice day!

Thumbnail of user tanikaa4
1 review
0 helpful votes
October 6th, 2021

8/25/2021 i ordered a dress for my mothers funeral
9/06 they send me an email it's out of stock
PISSED

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Sorry for the inconvenience!

We already cancelled the order as you requested, and the refund is under processing.

We're sorry about the service that you received on this occasion.

Please accept our apologies from the inconvenience this has caused.

Thumbnail of user chelciey
1 review
0 helpful votes
January 5th, 2022

Terrible quality clothing and good luck getting anything for a return. Run away! If I could zero stars I would

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at services@stylewe.com.

Thumbnail of user roxanad29
1 review
0 helpful votes
July 23rd, 2023
Verified purchase

After 1 1/2 month waiting for my dress this is what I got,don't waste your money,I try ti get my money back and it's misión imposible,not worth it

Tip for consumers:
They need to know that the shipping can takes months and the quality of the product is no worth the money or the waiting

Products used:
I just want to return this awful dress that I have been waiting for more than a month and a half.I ordered on 5/5/23 and I received this squeezed dress on 6/21/23

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – StyleWe Rep

Dear Customer,

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.

Regarding the shipment, please know that we make every effort to fulfill orders in a timely manner. However, there are times when unforeseen circumstances occur, which can result in delays or disruptions to our delivery timeline. We apologize if this has caused any inconvenience for you.

Rest assured that if the product meets our return policy requirements, it is eligible for return. You may check our return policy and how to return via https://www.stylewe.com/information/return-policy

If the return process does not work. You can contact our customer service team at services@stylewe.com and explain the situation in detail, including the reason for requesting return and any relevant order. Then we will be happy to help.

Best regard,
Mandy
STYLEWE

Thumbnail of user wandad262
1 review
124 helpful votes
June 12th, 2020

I ordered a beautiful burgundy 2 pc outfit. It took 6 weeks and one piece was bright red and the other a washed out burgundy but not even close to the picture. Very poor construction and shoddy fabric and poor sizing. When I tried to return they make you return to China which is very expensive and only offer 20% refund. Stylewe is now a scam.
Customer service says some products may look
Different depending on lighting. It's a SCAM. Don't order.

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Sorry for your dissatisfaction.
We valued your business and we will try our best to help you resolve the problem.
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
StyleWe

Thumbnail of user janicer730
1 review
0 helpful votes
May 25th, 2023
Verified purchase
• Updated review

Pre delivery. (No response from StyleWe)
I) Last week the price was about $10.00 less than the one displayed today!
Ii) The displays do NOT show the back view; why not?
Iii) Is this coat lined?

Post purchase
Iv) Delivery took 24 days! (Ordered 03/13/2023, received 04/06/2023!)
V) Despite paying $53.99, the Trenchcoat was unlined, almost "see through" and the material was cheap with a missing belt loop.
Vii) The Return process is lengthy, convoluted and no acknowledgement of the returned item. Fortunately the USPS via their Tracking # notified me that this item was delivered to StyelWe on 04/14/2023 at 10:21am and left with an individual. Today is 04/25/2023 and still NO REFUND as yet!
I have never encountered so many issues with other on-line retail stores.

Reason I chose this business:

The displays looked good

Reason I chose this product:

I liked the trenchcoat style, color and length

Quality
Thumbnail of user missw50
Miss W. – StyleWe Rep

Dear Customer,

I’m sorry you feel that way. Our apologies for any inconvenience this may have caused.

After reviewing our records, we were unable to find any record of the question you mentioned before delivery. We apologize for any inconvenience this may have caused.

Please note that we take the price on our website as the standard price. If you encounter this issue again in the future, please do not hesitate to contact us, and we will be happy to assist you in checking the price.

We value your business and appreciate your feedback. To ensure a better pre-sales experience, we will optimize the display of product details on our website, including the back view, to provide more accurate and helpful information for our customers.

We apologize for the long waiting time you experienced during the delivery process, and we are committed to improving our shipping services to provide faster delivery times for our customers.

Regarding the missing belt loop issue, we apologize for any inconvenience caused. We have requested further pictures from you to investigate the issue, but we did not receive any additional images.

We have issued a refund for your order, which should have been credited to your original payment method. If you have any questions or concerns about the refund, please contact your bank or reach out to us via email, and we will be happy to assist you in checking the status of the refund.

Please feel free to contact us at services@stylewe.com if there is anything else we can do to assist you further.

Best regard,
STYLEWE

I) Last week the price was about $10.00 less today!
March 13th, 2023
Verified site experience
• Previous review

I) Last week the price was about $10.00 less today!
Ii) The displays do NOT show the back view; why not?
Iii) Is this coat lined?

Reason I chose this business:

I liked the trenchcoat appearance, the white color and the length

Thumbnail of user leniw6
1 review
8 helpful votes
December 7th, 2022

I haven't purchased from this company, although some of the styles are really intriguing, the prices and negative comments give me pause. There is one shirt in particular I liked, available in all white or with black dots on white. If you look closely at the two photos they are identical--even to the point of where folds appear in the fabric. However, where there are dots in the area of those folds they are completely round, indicating they are added in using something like photoshop. That makes me extremely wary. I think I will pass.

Tip for consumers:
look VERY carefully, the photos are not real--or at least they are heavily retouched.

Products used:
did not purchase, was too wary about the phony photos

Thumbnail of user missw50
Miss W. – StyleWe Rep

We understand that pictures with different angles of the products are important when shopping online.The pictures are real shots. Please do not worry. Thank you for your feedback and hope to see you again soon~

Thumbnail of user teresaw941
1 review
1 helpful vote
December 8th, 2022

You claim you can't find my package without a return mail confirmation number. What about the order number. You are a horrible company and you have no integrity. You should have granted me a credit or a discount after the fact. You took advantage of this opportunity to keep my money. I can't imagine how many times you do this. That's why Amazon is billion dollar company and you are not. I will constantly write reviews denoted your lack of ethics and integrity as a business.

Tip for consumers:
Don’t shop here

Products used:
Two piece outfit

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – StyleWe Rep

Thank you for the feedback and sorry for any inconvenience caused.
According to the return policy, a return shipping comany and shipping number need to be summited to us, otherwise we can not locate the package.
This notification was alerted when the return request was summitted.

Thumbnail of user barbiqnmore
1 review
3 helpful votes
June 24th, 2023
Verified purchase

BUYERS BEWARE! I purchased 2 items. Never received them. Company told me wrong address was input through their Chinese database... so they can't refund me! They offered me 30% out of $77.77 that paypal sent them. THEY'RE UNDER INVESTIGATION NOW!
I now shop at TEMU Same items, less price and turn around 2 weeks.We work hard to make money we can't afford people to take advantage and steal it! Not delivering paid items is called=THEFT!

Tip for consumers:
I want everyone to know about shopping for companies that don't value their customers business.

Products used:
I never received items. They were lost through their system. And told they were keeping my money. Not sending out new ones.

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – StyleWe Rep

Dear Customer,

Sorry for the inconvenience. We understand that this can be frustrating when ordered items not received.

We're sorry to inform you that your package wasn't delivered due to an incorrect address provided during the order process. Unfortunately, this resulted in the loss of the package.

While we take every necessary measure to ensure packages are shipped accurately and securely, sometimes unforeseen situations may arise. We apologize for any inconvenience caused and kindly request that you review the shipping information provided.

Before that, for goodwill, we offered some solutions to satisfy you. Sorry that you're not satisfied with that. We want to make things right and have provided our new suggestion to settle this issue. Please accept our apologies and we want to let you know that we value your business.

Please do not hesitate to contact us at services@stylewe.com

Best regard,
Mandy
STYLEWE

Thumbnail of user lolam188
1 review
40 helpful votes
October 22nd, 2021
Verified purchase

They steal photos from other sites and sell you cheap knock-offs, bearing no relationship to the items shown online. I bought a KNITTED tribal sweater as shown in the pictures and description. I received a polyester duster with photo printed sweater design on it. They expect you to return at your expense to China from US, knowing postage costs more than the item. Fraud. Theft. No other words come to mind.

Tip for consumers:
Do not risk it.

Products used:
Item was unusable.

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Sorry that you are not satisfied with the item(s).

As we checked, you have accepted our partial refund and keep this item.

Please contact PAYPAL to close the case, so that we could issue the refund.

Your claim/complaint/feedback is very important to us and to our designers. We will do our best to address your concerns and serve your fashion needs.

Thumbnail of user sandrao599
1 review
1 helpful vote
September 15th, 2021

Don't be fooled by the pictures on StyleWe's website, their clothing material & the finish is cheap, it smells like a cheap store. Their sizes are not accurate (according to their Size Chart) half of the jewelleries I ordered arrived broken. You can't leave a review on their website and all their items have the same rating. They should be called StyleCheap. Never again

Tip for consumers:
Don't buy things from Chinese based companies, they are inexpensive (price) and cheap (material and finish)

Products used:
None

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Sorry that you are not satisfied with the item(s).

We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

Thumbnail of user cb840
2 reviews
27 helpful votes
September 14th, 2022
Verified purchase

I ordered 2 blouses and 1 ring.
After an awful delay, I hot 2 blouses and 5 RINGS. Same ugly ring but 5 of them.
Customer Service refused the return of rings! Blamed it on me and indicated I ordered 5. There was no way I hit the button 5x
Having received the ring - it's ordinary and cheap looking.
Seems they do this to charge more on the card!

Tip for consumers:
NOT WORTH USING THIS SITE.
CHECK CHARGES ON YOUR PURCHASES

Products used:
Blouses
Ring

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – StyleWe Rep

Sorry for any inconvenience caused. I’d love to understand more details about the issue you mentioned.
Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.

Thumbnail of user reneeh368
1 review
0 helpful votes
October 26th, 2021

Do NOT waste your time and money on this site… The clothes I received did not even resemble what I ordered and the fabric is horrible quality. I literally tried on several of the items and threw them straight in the trash- seriously disappointing.

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Sorry that you are not satisfied with the item(s).

Could you please send us some photos for the received items to check?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at services@stylewe.com.

Thumbnail of user maralyns4
2 reviews
25 helpful votes
January 5th, 2022

Had looked for a long time, finally found a pair if trousers I thought I could wear. Only trouble is. They need to ship my order. Tracking numbers supplied do not work and USPS has no record of the tracking number they provided. They blame Covid 19 but I have received orders in an average of 16 days from other suppliers in China. Disappointing to say the least, dishonest at best.

Tip for consumers:
That this is a legitimate company and actually ships the item ordered.

Products used:
Product not received been in transit but no tracking number worked. Responses always say same thing ... no tracking information found!!! Keep being told item has shipped.

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Shipping
Thumbnail of user lannys8
Lanny S. – StyleWe Rep

Thank you for your feedback and sorry for the inconvenience.

As we checked, your parcel is still in transit, and the tracking information as below.

2021-12-06 08:01
ATLANTA, GA 30349, ATLANTA, GA 30349, Arrived Shipping Partner Facility, USPS Awaiting Item

Sometimes they are slowly updating their online record, please allow some time for the tracking information to update.

We would like to suggest you contact us again for a 10% refund as compensation when you receive the order and keep it.

Please accept our apologies from the inconvenience this has caused.

Thumbnail of user khadijaa26
1 review
64 helpful votes
November 1st, 2021
Verified purchase

This company is a complete fraud. They will give you a hard time getting your money back I contacted them even before my item was shipped and I just
Continue to get the run around this company targets American buyers on Facebook and other platforms it should be removed. They have a number 1 rating on the BBB site also. Like the other over 800 negative reviews said don't waste your money on their poorly made clothing and then have to deal with their poor customer service.

Tip for consumers:
Do not purchase from this company

Products used:
I never used the product a black and white blazer is what I ordered

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user lannys8
Lanny S. – StyleWe Rep

We are not a fraud.

But we're sorry about the service that you received on this occasion.

As we checked, we have issued the refund to your original payment method. Please check your account.

We commit to providing a better shopping experience to consumers.

Thumbnail of user helenh582
1 review
3 helpful votes
March 12th, 2021

Colors and fabrics look much better in pictures but actual products are cheaply made. Price is not right compared to other similar sites.

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user megang632
1 review
0 helpful votes
April 18th, 2023
Verified purchase
• Updated review

No items order looked or had the same fabric as advertised. Extremely disappointed as my hard earned money was deceitfully taken by scammers who use outstanding photos to deceive me as genuine customer with false description and enhanced stylish
Photographs. Totally dis-heartening when the goods arrived as they look completely different and oversized.

No response to completed survey and complaints.

Reason I chose this business:

Site gave an impression of good quality and a wide selection of clothes and styles to fool customers.

Very bad business conduct and theft.

Reason I chose this product:

I had several events to attend e.g. job interviews, two funerals.

Service
Thumbnail of user missw50
Miss W. – StyleWe Rep

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~

Fantastic Fashion x
February 13th, 2023
Verified site experience
• Previous review
Reason I chose this business:

A wide range of clothes an styles.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.

We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.

We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.

Company Representative

Thumbnail of user missw50
Miss W.
Typically responds within 17 hours

How do I know I can trust these reviews about StyleWe?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about StyleWe?