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Stuffed Safari has a rating of 4.2 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. Stuffed Safari ranks 5th among Toys Store sites.
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Hello, my name is James, and I work in healthcare - sorta. I am a Security Officer for a group of hospitals in my city and I recently purchased a large(r) order of stuffed animals from this company. First, I want to acknowledge that their customer service is handled efficiently, with impressive response times to inquiries (for any business' standards). They even utilize a customer service "ticket" system - which is very smart, no matter the business size. Now, onto the purchase. Because I was buying these out of my own pocket, I could only afford a limited amount, so I chose many of their cheapest (and smallest) options. I have no complaints about this because I figured there would be limited availability for the cheaper ones. Actually, I have no complaints at all. So, I bought everything they had under $6 - basically. Because so many of the ones I wanted were either out of stock or limited stock, I ended up buying less quantity due to cost of the more expensive toys. Still, I was able to get 70 stuffed animals for a little over $350, which I was hoping would be a good deal. When they arrived, I was not disappointed! They were incredibly soft, well-stuffed, cuddly and adorable! I also bought about a dozen of their Unicorn Hats, and I HIGHLY recommend them - insanely soft and the kids absolutely LOVE them. The only ones that aren't particularly popular are the Toucans, and I will admit, they are (by comparison) less cute than the other options available for the kids. Pros: Quality products - even the cheapest options Great customer service Professional business approach Value for money (including free shipping after a large enough purchase to qualify) Bulk Purchase Discounts Con: Availability was a bit discouraging as I saw the cheapest options quickly disappearing and more expensive options cutting into my budget. This is not necessarily a reflection on the company, as it could have just been the timing of my order (right before Easter), but it is only transparent that I mention it.
Ordered three weeks before Xmas received at tracking number which was never acknowledged by the USPS. After several calls leading up to the holiday, still no package and finally they credited my account for unreceived merchandise. Did some research and found the same item and received within four days. No high shipping charges just good customer service. I would not recommend this company since what they promise you and what doesn't get delivered on that promise are very different.
Hello, my name is James, and I work in healthcare - sorta. I am a Security Officer for a group of hospitals in my city and I recently purchased a large(r) order of stuffed animals from this company.
First, I want to acknowledge that their customer service is handled efficiently, with impressive response times to inquiries (for any business' standards). They even utilize a customer service "ticket" system - which is very smart, no matter the business size.
Now, onto the purchase. Because I was buying these out of my own pocket, I could only afford a limited amount, so I chose many of their cheapest (and smallest) options. I have no complaints about this because I figured there would be limited availability for the cheaper ones. Actually, I have no complaints at all. So, I bought everything they had under $6 - basically. Because so many of the ones I wanted were either out of stock or limited stock, I ended up buying less quantity due to cost of the more expensive toys. Still, I was able to get 70 stuffed animals for a little over $350, which I was hoping would be a good deal.
When they arrived, I was not disappointed! They were incredibly soft, well-stuffed, cuddly and adorable! I also bought about a dozen of their Unicorn Hats, and I HIGHLY recommend them - insanely soft and the kids absolutely LOVE them. The only ones that aren't particularly popular are the Toucans, and I will admit, they are (by comparison) less cute than the other options available for the kids.
Pros:
Quality products - even the cheapest options
Great customer service
Professional business approach
Value for money (including free shipping after a large enough purchase to qualify)
Bulk Purchase Discounts
Con:
Availability was a bit discouraging as I saw the cheapest options quickly disappearing and more expensive options cutting into my budget. This is not necessarily a reflection on the company, as it could have just been the timing of my order (right before Easter), but it is only transparent that I mention it.
Tip for consumers:
I can't think of anything they could do to improve their services, they already offer bulk discounts and had wonderful customer service that went beyond what is necessary to ensure people feel like their business is valued. I felt I could trust them as the safest bet for this (rather huge - for me) purchase for a charitable cause.
Products used:
A variety of stuffed animals (donkey, toucan, dog, tiger, elephant, etc.).
Looking for a cute stuffed naked mole rat that was just about true to size. Not only is this a very good quality plushy. It also delivered extremely fast, all the while customer service was very helpful.
10/10 would recommend to a friend!
I ordered a Raccoon plush for myself and not only did they listen to my request for one with a sweet round face (since all toys have sewing variations), but it was shipped out the same night. I got it just a few days later, 3 days earlier than expected. The whole shipment took 2.5 days and my buddy was at my front door. Great quality, very soft and adorable. Will definitely be ordering again from here next time I want a stuffed animal I can't find in stores. Also, much cheaper than the toy brands actual shop.
I'm very happy with the product and service! I placed the order last Friday and then called them to ask if they could make sure that it arrives by this coming Saturday (8 days later), as I'm flying out to spend time with my girlfriend and this is a present for her. They assured me that it would come on time, and indeed, it was shipped out on Monday and arrived on Wednesday. The product itself is very high quality and also very adorable! Highly recommended.
I loved this place. Every single purchase I've made has been adorable, high quality, and the shipping is so fast with friendly customer service.
My experience with Stuffed Safari was very positive! I ordered a stuffed animal, with a custom message written on the shirt. Came out just as I wanted!
We love Stuffed Safari! We have got some toys from them and the toys have turned out awesome! It's also unique that you can add bandannas, and we have collected lots. They are the stuffed animal universe! They have fast shipping and also awesome quality.
Tip for consumers:
Bandannas make it more fun for kids, and also you can give kids a plush if they are sick, like a bandanna that says "get well soon".
I ordered a product o their site however due to issues on their end they were out of stock, they called and emailed me to let me know. I was able to pick another item with no issues and received the product in time for Christmas. Awesome experience
Ordered a golden retriever dog with t shirt. Dog was fine the t shirt was not the best fit on the dog. For $5 i was expecting it to fit better. Other than that i have no complaints.
Reading some of the other reviews i wasn't sure what to expect but i'd order from them again.
Katie was extremely helpful with me. The company I am working placed a very larger order at the last minute with a very tight deadline and she went above and beyond to make sure we got what we needed and when. I would recommend this website and ask for Katie as well. She will be sure to help you as best she can.
I ordered jumbo pink fox plush and it was exactly as I wanted it. Very soft and cute! They didn't send shipping details but it came in less than a week.
Came earlier than expected and came as they looked in the picture. Also the prices are very reasonable. Thanks Stuffed Safari
I ordered back in september 2016 the 46 inch standing ride on husky from stuffed safari,, while it was expensive its got great features, has scared many visitors with the eyes and size! It arrived in excellent condition, packaged very secure & no damage to the box at all. The customer service was very polite & helped me in the how to order and payment methods,, I even recieved a call after my payment had been recieved letting me know how long & the process. And i was impressed within a weeks time give or take my item arrived:-) I will for sure be ordering from stuffed safari again in the near future.
My friends are at winshape camps this summer, so as a coming home gift I got them their group's animal. I also had a customized bandanna with their animal's "Tribe" on it. I ordered this on a SUNDAY NIGHT, it was delivered by Thursday at LUNCH! I am so glad I went with my own opinion and not those of most of the ones HERE. I don't know how people had problems, but I had an amazing experience! I will definitely order from this business in the future.
I am crying tears of joy as I write this review. Dramatic much? If you experience stuffed safari youll understand why. The customer service here is very hands on and went above and beyond any average expectation. The stuffed safari team is truly invested in seeing to it that each customer is very satisfied with their order. Katie at stuffed safari was sweet and professional as she created a custom personalized crab for me even though crabs arent usually customizable. Katie saw to it that I recieved exactly what I needed as my special gift. The prices and shipping are beyond reasonable and the turnaround time is excellent. Katie and the team were around for me whenever I had a silly question or random inquiry. As a gift buyer and event coordinator I feel safe when trusting stuffed safari as i know they have my best interest in mind. Very thankful!
I'm a kid myself, so I'm the best critic when it comes to toys :D The animals look just like they do in the picture. Perfect qualtity! I love to collect stuffed animals because I love them. And this place has all sorts of stuffed animals. Dogs, cats, bugs, frogs, horses, farm animals, wild cats, monkeys, sharks, birds and many more. There jumbo animals are amazing and you can even buy bandannas with your own personal message and color with your stuffed animal! This website is like my heaven and it should be everybodies. I don't get what is up with all these bad reviews. Like just because you had on bad expirence that doesn't mean you rate it one star. Shipping is fast and the stuffed animals are cheap, but they still have good quality. Stuffed Safari needs to be more well known because I love this site and all the stuffed animals I buy from there are my best friends :D
Tip for consumers:
You should make a Wishlist to keep track of the ones you want, and how much money it will cost overall.
I placed an order on a Thursday night for a dozen Aurora 8" dogs for a birthday party. The order was shipped on a Friday via Priority & it arrived Monday, Wow! The dogs are great quality in appearance and they are so soft. Plus Stuffed Safari had the best price by far!
I was hesitant at first to buy from this site. I read some reviews and they were about 50% positive and 50% negative. I decided to take the chance, and I couldn't be happier. I bought the cutest sloth plush on Sunday, July 3rd and it arrived at my doorstep Thursday, July 7th! I am amazed. Even with a holiday in the mix, it came SO quickly. The plush itself is SO cute, soft, and high quality! I recommend this site.
My daughter asked Santa for a purple puppy. I googled purple puppy and found stuffed safari. I ordered a purple dog with a bandana with her name on it. I paid for three day shipping hoping it would be here for Christmas. After I ordered I read the reviews and got nervous. Well some people must just like to complain. My dog was here a day early. It is perfect. I would be 100% confident ordering again!
On july 30 2015, I ordered two personalized stuff animals regardless some bad reviews I read. On august 4 I called the company to know the status of my order since I need the animals by saturday that week. They respond to me quickly and answered my questions, the order was shipped, and it was supposed to be home by friday, the 7. After my call they sent me an email with the shipping confirmation and a tracking number. Today is august 7, I got home at 1:00pm and my order was there already, plus they look adorable! It took them just 1 week
I had read some negitive reviews so I was a little hesitant to oeder, but the price was so good I thought I would give them a try. My family's dog passed away on a Thursday, that night I ordered 4 small stuffed German shepherds with bandanas personalized with her name. Based on the reviews and the added personalization I thought it would be weeks before they arrived. They came on Monday! That is faster than Amazon! The dogs are also adorable. For the people who did have to wait, I guess I would rather wait for a real human to pack my order than to give the job to a robot. I also noticed most bad reviews are at least 5 years old.
I ordered from stuffedsafari on Monday, and after reading all of the negative reviews here I became concerned. I anxiously awaited shipping notification which came on Tuesday, and today, Thursday, my item arrived safely at my doorstep. My fox is beautiful and new with tags, as expected. The invoice does not have any credit card information, so that's good. All in all I am satisfied and would be happy to order again. :)
I had originally posted a very negative review about my experience with Stuffed Safari because of an extremely delayed order and what seemed to be a half-hearted attempt to fix the issue at hand. When one of the co-owners of the website was made aware of the issue she immediately called me, fixed the issue at hand, and refunded my money. I am extremely impressed by this 'attack the issue head on attitude by the ownership of this company and will be purchasing from them again because of their response. Bravo Stuffed Safari!
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