I ordered a Raccoon plush for myself and not only did they listen to my request for one with a sweet round face (since all toys have sewing variations), but it was shipped out the same night. I got it just a few days later, 3 days earlier than expected. The whole shipment took 2.5 days and my buddy was at my front door. Great quality, very soft and adorable. Will definitely be ordering again from here next time I want a stuffed animal I can't find in stores. Also, much cheaper than the toy brands actual shop.