Love the product but it's leaking, contacted customer service 2 months ago and I'm still waiting for a confirmation/resolution. Also I got the newer shower wand and it's pretty heavy for the current holder it sometimes falls off it you just tap the hose
The stone stream is game changing. My showers are so much more luxurious because of the powerful water pressure it provides. I also notice I can wash my hair and everything faster with this shower head. I definitely recommend it for everyone.
It is, overall, a good product. Installation is a bit tricky as the threads (with or without thread tape) will leak and must be further tightened, often with a wrench which has the potential of marring the surfaces.
Delivery time (to Canada) is well beyond their promised maximum time, perhaps this has to do with Chinese trade relations but be prepared to wait at least two to three weeks.
We are doing major renovations which includes 2 bathrooms. We bought two large shower heads which are detachable like Stream at Home Depot. We installed one which does not spray evenly. I bought Stream and it is now installed in the master shower. It is fantastic, better pressure and less expensive. I would highly recommend.
I'm not particularly handy, but I found this shower head easy to install. It took a bit of trial and error and a lot of plumbers tape, but I got it done and there are no leaks whatsoever. I've been using it for two months now and I love it. I have no complaints.
All in all a great product, still leaks in some places and I've taped the hell out of it, when all the connectors are plastic I'm not surprised. Other than that it's a great product and does what it says it does. Makes the water feel great and I am seeing the difference on my skin now that I've been using it for over a month now. I've recommended it to my family and friends also.
I bought the original clear shower head a while ago and absolutely love it, so upon moving into a new home I got the matte black one as it fits the decor better. Love the look, but it's not quite as powerful as the clear one. Not sure if it's the hose as I also got the matching one. Still a much better shower head than any I have had previously and I got about 5 until I discovered StoneStream. Ordering is a breeze and it shipped incredibly quickly. Was surprised how quick actually given the current situation and me being in Australia. Definitely recommend
I was skeptical of purchasing the StoneStream. I bought the filter with the shower head/hose combination. Completely happy that I did. My master shower lacked pressure and took a while to get warm. I added a recirculation adapter to the main sink and installed the StoneStream. I cannot believe its difference; the shower pressure is excellent, and it heats up quickly. I will purchase another one for the second bathroom.
Our water pressure is so low that you could barely rinse shampoo out of your hair, much less conditioner! And after waiting almost two months because of slow shipping due to corona virus I received this shower head. I was at my wits end, because I had tried at least 5 others that promised high pressure, to no avail. But, to my amazement, this one delivered! It is like being at a spa! Totally amazing! At least quadrupled my water pressure! Totally worth the money!
Wow!
This shower head is the greatest!
I've been using it for about 2 months now and it has lived up to the hype.
I think everyone should have one of these nifty devices in their household:-)
P.S. the big cannister attachment is for hard water and it works splendid!
I made the mistake of not doing my homework, and bought from competitors. They lasted 6 months. Stone stream is the is the Bentley of this type of shower head. Excellent customer service no hassle prompt replies. You cannot go wrong.
I have never been so satisfied with a product. Amazing, does exactly what they advertised. I look forward to my shower and amazing how good it feels on hair and skin
We have hard water and terrible water pressure. This shower head is frankly a miracle. No idea how it works, but frankly don't care. Water pressure is phenomenal... when I turn on the shower a burst of air hits me in the face like I just turned on a plane jet. Water heats up in 3 seconds rather than a minute (not sure why that is other than maybe more water going through the pipes faster?). Learned not to ask questions... sometimes it is just better to believe in magic, and that is what this shower head delivers.
Don't wait like I did it is the best thing I have ever brought our water pressure is hit and miss but now that we have the Stone Stream shower head I can't wait to take a shower. They are not paying me to say this but after this maybe some kick back would be nice lol but seriously if you have low water pressure or like us hit and miss don't wait get it right now you won't be sorry. The water moves so fast that you can feel a breeze from it. When my fiance first used she asked me if there was a window open because she felt a cold breeze no joke and then when I used it I felt it to people again they are not paying don't wait
My hair especially feels so much better. It actually has life again. The water pressure is awesome. I have purchased 4 throughout the last year, 2 new and stones to replace prior purchases.
I absolutely recommend. I am a happy customer who was previously hesitant. They really work. I will continue to buy as long as they are available. I also recommend them whenever I can because I know they do solve a problem.
I was a bit skeptical at first, but the video reviews on the stone stream website convinced me to buy...
1) Product fits perfect
2) It creates a nice water stream, gentle but has good power to wash off all the soap.
3) Feels high quality
4) Customer service was very good as I had a few questions after the purchase
5) Delivery time was OK, took 6 or 7 days to arrive
Firstly, I have to say that I install bathrooms professionally.
Ads we're continually popping up stating increased water pressure, better flow rate, money saving. The list goes on. A customer of mine purchased one and asked my opinion.
It certainly looks impressive at first glance with chrome, clear plastic and stones but it's very cheap looking on closer inspection.
Wherever you see this, they all claim increased water flow whilst saving you money. Just think about this. If you have increased water flow it basically means you're using more water. Where's the saving.
It also claims to increase water pressure. This is a joke. The pressure doesn't change unless you fit a pump.
Another down side to this head is it actually lowered the water temperature at the head by a few degrees.
Remember the saying, if it's too good to be true. It definitely applies here.
I installed a Stone Stream shower head and hose in the wife's walk-in tub. She loves how it makes her skin and hair feel. When it's time, I'll probably put one in my shower.
This has to be one of the best home purchases I've made. I've seen tons of knock offs, not knowing if they would be worth my time. I just so happened to buy the real deal and I can't even exaggerate how happy I am. It's improved my kids skin, which is something I didn't think could be improved by making such a simple change. My wife loves it, which in turn makes me happy and my life easier. I don't even know what else someone would need to read to buy this, seriously. Just buy it, you'll thank yourself for it.
I ordered twice from stone stream. When I ordered 2 years ago, it was an older model, today they are selling a different model. I am using an electric shower so make sure to choose the right model if you buy it from them.
1) Delivery duration was about a week
2) Product is as described, will soften the water and I did feel some increase to my water flow. Smaller holes make it stronger I believe.
3) I got a value kit, and they send a hose and replacement filters in the box as well.
Will buy again in the future.
Answer: Definitely a legit company. I've been using a StoneStream shower head for two years and it's the best I've ever used. Boosts my water pressure unlike any other shower head. However, the plastic housing has cracked twice in the same place, even though I never dropped it. I like the StoneStream so much that I just keep buying new replacements, but cracking issue is annoying. It's a 5-star shower head, that I'd rate with 4-stars, due to the continual cracking issue.
Answer: Was easy. Just an email and someone got back to me within a day.
StoneStream has a rating of 3.9 stars from 155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StoneStream most frequently mention shower head, water pressure and customer service. StoneStream ranks 7th among Bathroom sites.