• StickerTitans

StickerTitans

Overview

StickerTitans has a rating of 4 stars from 54 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StickerTitans most frequently mention customer service. StickerTitans ranks 14th among Stickers sites.

  • Service
    19
  • Value
    18
  • Shipping
    18
  • Returns
    15
  • Quality
    18

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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What reviewers want you to know

Positive highlights

  • I guess I had a different customer service representative but my experience was nothing but awesome.

Critical highlights

No critical highlights yet

How would you rate StickerTitans?
Top Positive Review

“Highly recommend”

Cheryl S.
11/1/21

I ordered an "in loving memory" decal for my truck, and it absolutely beautiful. I give 10 + stars. This company is awesome!

Top Critical Review

“This company sucks!”

Michael B.
7/20/21

Very unfriendly and unhelpful customer service. Spent $40 on a decal couldn't use. First I communicated by email with sticker titans which was extremely confusing, so then I called them and the person I spoke with was rude because I couldn't understand their pricing on their web page. He gave me no understanding how this would fit on my car window even though he new what kind of car I had. Don't waste your time and money on this company.

Reviews (54)

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Reviews that mention popular keywords

customer service (7)
Thumbnail of user cheryls1133
1 review
0 helpful votes
November 1st, 2021

I ordered an "in loving memory" decal for my truck, and it absolutely beautiful. I give 10 + stars. This company is awesome!

Tip for consumers:
Highly recommend this company

Products used:
Vehicle decal

Service
Value
Shipping
Returns
Quality
Thumbnail of user bonnieg516
1 review
0 helpful votes
January 4th, 2024

James just called me and cancelled my order because I asked for a change. I am just a business owner. He cancelled the order because I asked a question. He says I am wasting his time. I finally got my logo fixed. I finally got my message for my business and I really wanted to get my logos from this guy and unbelievably he cancelled the order now that it is done.

Thumbnail of user venusp11
1 review
0 helpful votes
March 8th, 2021

I am pleased with my sticker. It is beautiful and the instructions were easy to follow. I followed the first few steps perfectly. I missed one. Quite comic actually. I missed the step in which i was suppose to remove the clear plastic. I got past the blonde and figured out why i couldn't see out of my back windshield.

Products used:
Back windshield sticker

Service
Value
Shipping
Returns
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Thumbnail of user michaelb6485
1 review
0 helpful votes
July 20th, 2021

Very unfriendly and unhelpful customer service. Spent $40 on a decal couldn't use. First I communicated by email with sticker titans which was extremely confusing, so then I called them and the person I spoke with was rude because I couldn't understand their pricing on their web page. He gave me no understanding how this would fit on my car window even though he new what kind of car I had. Don't waste your time and money on this company.

Products used:
none yet

Service
Value
Shipping
Returns
Quality
Thumbnail of user williamc2208
1 review
0 helpful votes
February 16th, 2021
Verified purchase

I had ordered a back window decal for my business to put on my SUV I ordered this decal on the 11th the price for the sticker was $28 the price for priority shipping 1 to 3 days was $16 I have yet to receive my decal when I mentioned this to the customer service I received an email saying that due to the holiday I wouldn't receive it in 1 to 3 days well today is the 16th The shipping is half the price of the original decal I ordered.
I didn't need a condisending reply.

Tip for consumers:
Very misleading shipping .

Products used:
24/11 decal.

Service
Value
Shipping
Returns
Quality
Thumbnail of user heatherh721
1 review
2 helpful votes
August 23rd, 2020

I asked for many variations on design proofs and these were done methodically for many iterations before I was even asked to make the payment.

I've been purchasing signs for 20 years, and never does a company offer free design BEFORE asking for money.

Great integrity, service and pricing. I will be back for more.

Products used:
Rear Glass Decal

Service
Value
Shipping
Quality
Thumbnail of user cynthiaa719
1 review
1 helpful vote
February 22nd, 2021

So unprofessional, and an $#*!... all over a simple misunderstanding. My bank screwed up but I was blamed and cussed, called idiots and $#*!s. What kind of "professional" business uses that kind of language? I could post screen shots but there are to many so I'll just post the last one I took.

Thumbnail of user ethels41
1 review
0 helpful votes
October 7th, 2020

When I emailed them my logo they told me the pixels were too low. I needed to hire a professional. I'm a new business just getting off the ground and I couldn't afford one. They were very rude in the email and not helpful at all. I didn't realize it was so easy to enlarge and get a better pixel until I went with Best of Signs, they walked me through the process and in one day my order was finalized and on its way! Very nice people. There was no need for them to be so impersonal. Hire a professional was the easy fix. Guess they didn't care if they made a sale or not.

Thumbnail of user yongl18
James L. – StickerTitans Rep

I'm very sorry you felt this way Ethel.

I did want to clear up one thing. You'll find that the sign you got from Best of Signs will be blurry, as your file was blurry. Other companies (like Best of Signs) do not take the time to tell customers that files are blurry. We do.

I'm sorry that you didn't like to hear that your image was going to be blurry, but we take great pride in producing very high quality signage. This wasn't possible with the image you provided.

Furthermore, Best of Signs does not provide the same item that you were inquiring with us. We sell VINYL LETTERING, in which each and every letter is CUT (not printed). Because of this, we cannot just increase the resolution like you did and print a blurry photo... because we're not printing anything. We need to convert your image as a vector file to tell the software where to CUT.

I guess the only choices we had was either have you unsatisfied with us telling you your artwork was low in resolution, or say nothing... take your money... and then have you unsatisfied with how poorly the result came out.

I do apologize that our efforts to ask you to get a higher resolution file had offended you.

Thumbnail of user taylors150
1 review
0 helpful votes
April 28th, 2019

As soon as I was able to communicate my needs with these guys, they made it happen. With our new branding of the business, and changing hours, we needed that reflected and StickerTitans did a beautiful job! Simple, clean and perfect. Exactly what our brand needed.
Definitely working with them more in the future!

Thumbnail of user tinas626
1 review
0 helpful votes
December 2nd, 2020

I'm a graphic designer and have customers that want things printed for them. I've been working with James over at StickerTitans for about four years now. I send him the art work and he prints and ships blind, so my customers don't know that it's coming from them.

A great way for me to make a living working from home.

Tip for consumers:
If you don't have a good file, StickerTItans will let you know. This means you don't wind up having a blurry sign.

Products used:
Bumper stickers, vinyl banners

Service
Value
Shipping
Returns
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Thumbnail of user peterm1286
1 review
2 helpful votes
August 20th, 2020

I've shopped here for many years and have always received great products and service.

Thank you so much everyone at StickerTitans!

Thumbnail of user maxo43
1 review
0 helpful votes
January 19th, 2021
Verified purchase

First time customer and really found the process easy to follow and the pricing very good. I'm a brand new business owner and I love that the staff told me the best options.

Tip for consumers:
if you're unsure that your logo is good enough, you can email the customer service and they'll let you know

Products used:
rear glass decal

Service
Value
Shipping
Returns
Quality
Thumbnail of user jackiet138
1 review
0 helpful votes
October 26th, 2020

Had a lot of problems with vistaprint because they don't have the sticker where there are no backgrounds. I just wanted letters. I called james at sticker titans and he was able to help me get exactly what i needed. I found the business to be very professional in customer service and excellent quality in the decals.

Service
Value
Shipping
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Thumbnail of user wendyp310
1 review
0 helpful votes
October 20th, 2020

Fantastic pricing and services. I ordered on a Friday and received the stickers the very next Thursday. What I ordered was 100% custom. It's amazing how fast they did that.

Thank you!

Products used:
open hour stickers

Service
Value
Shipping
Returns
Quality
Thumbnail of user neilc234
1 review
0 helpful votes
February 9th, 2019

Printing and design are on point. Now, you can say that about a lot of companies, it's just putting ink on paper. But the reality of running a business is that things can go sideways. After a couple of hiccups (mostly my fault ie two email addresses, applying the decal wrong), I can honestly say that they went out of their way to make it all right.

Have several banners and stickers planned.

Thumbnail of user josiee12
1 review
0 helpful votes
August 19th, 2020

I was in the middle of trying to get a picture redone so it would work for the sign that they told me to fix. I know nothing about resolution or pixels and after finishing what they requested they totally ignored me and never responded! Very poor customer service! I will be giving my money to another company who actually cares about their clients!

Thumbnail of user sama514
1 review
0 helpful votes
December 2nd, 2020

My 9 year old had a virtual birthday (due to this god forsaken covid).

We still wanted to make it as festive as possible, but as a single mother, I didn't have too much money to spend.

James at stickertitans decided to donate a backdrop FOR FREE for my son's bday so that we could have a zoom bday. Thank you so much!

Products used:
birthday banner

Service
Value
Shipping
Returns
Quality
Thumbnail of user sathishk31
1 review
1 helpful vote
September 17th, 2020

I guess I had a different customer service representative but my experience was nothing but awesome. James answered each and every one of my questions in a very professional manner, The pricing was great and the final product was very presentable. I definitely recommend this company.

Thumbnail of user dustinb104
1 review
1 helpful vote
January 7th, 2020

We have used this company several times and will continue to purchase all of our sign or sticker needs from them quality products and quality customer service thanks Sticker titans

Thumbnail of user joej572
1 review
0 helpful votes
November 11th, 2020

Very rude and not willing to help. Purchased 2 decals in a very short time and wanted to buy another one. Needed an advice as to how to design it so the fonts are the same size as the previous two. They pretty much said they don't have time for giving me any advice on the phone and I should send them an email. When I sent them an email they responded pretty much the same way. Order whatever I want at my own risk or have them design it and probably charge me for that. The product at self is OK but I am sure other places can do the same and be more polite...

Thumbnail of user phuongh11
1 review
1 helpful vote
October 4th, 2020

From beginning to end, every step of thee way was professional and courteous. The gentleman on the phone was extremely efficient and knowledgeable. Great place to do business with. Will be customer again.

Thumbnail of user yongl18
James L. – StickerTitans Rep

Thank you so much!

Thumbnail of user tt181
1 review
0 helpful votes
October 7th, 2020

Make sure you go in and view stickers before purchasing. I knew they looked small, but they were even smaller on vehicle. It was recommended by the company but you can barely read what it says so it's pointless

Thumbnail of user yongl18
James L. – StickerTitans Rep

I apologize once again, but we weren't the one that chose the size. We recommended that a 36" would fit your vehicle, but depending on where you put the decal, you may need to adjust the size.

We also told you that we were more than willing to send out another one if you were willing to pay for the difference. You wouldn't be paying any more, just the total amount you would have paid in the first place, had you chosen a larger size.

You did not want to do this either.

I'm sorry that there doesn't seem to be anything that will make you feel better. It also looks like you have a habit of leaving 1 Star Reviews for most businesses you rate online, so maybe it's no surprise.

Thumbnail of user michaell2638
1 review
1 helpful vote
August 23rd, 2020

I have bought maybe 10 stickers from these guys. Each and every time, the quality is superb and the shipping is very fast. What more can u ask for

Thumbnail of user helmuthr
1 review
0 helpful votes
November 3rd, 2020

This is my frist time order from sticerk titans. I do not speak very good english but they were very helpful.

Thank you!

Service
Value
Shipping
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Thumbnail of user charlesr107
2 reviews
8 helpful votes
September 15th, 2019

Sign quality was ok. Most of the rounded corners were jagged. I was also so sad during installation, the magnetic cling pulled one edge over itself and ruined it. I wish I knew that 2 people were needed to install.

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Thumbnail of user yongl18
James L.
Customer Service
Typically does not respond to reviews

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4.0
54 reviews
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