Very rude and not willing to help. Purchased 2 decals in a very short time and wanted to buy another one. Needed an advice as to how to design it so the fonts are the same size as the previous two. They pretty much said they don't have time for giving me any advice on the phone and I should send them an email. When I sent them an email they responded pretty much the same way. Order whatever I want at my own risk or have them design it and probably charge me for that. The product at self is OK but I am sure other places can do the same and be more polite...