We purchased a step 2 slide with a rock climber the play for is called "NATURALLY PLAYFUL WOODLAND CLIMBER"
I CALLED STEP 2 AND CUSTOMER SERVICE SAID IF I DON'T HAVE A RECEIPT STEP 2 WILL NOT WONT CANT REPLACE THE DEFECTIVE WALL THAT THE PLASTIC HAS SEPARATED IN SEVERAL PLACES.
STEP 2 REFUSES TO SELL ME THAT SAME WALL.
CUSTOMER SERVICE SAID PUT IT TOGETHER AND USE THE DEFECTIVE WALK AS IS.
I'm writing the better business bureau this is child endangerment. There forts aren't cheap so u buy one and get screwed by the company even if it's the company's fault
I got the opportunity to test a toy through step 2 for free! Navigating the website and using the filter settings has never been easier. I found exactly what I needed and in my price range! The kitchen set we chose is very durable and leads to hours of play with the kids. They provided set up tutorials on the website and helpful tips and reviews!
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