Stemologica

Made no effort to say that I was actually signing up for a subscription. The online advertisement said I was getting the product for free and paying only shipping.

Thankfully I did not open the product as it was going to be a Christmas present and was able to send it back. Hopefully they will receive it and refund the $179 they took from my account.

My wife got taken advantage of on this same problem, so far their are many names their using,
24beaute.com and cellagenta. She's out about $500. Yes she can read, she's a legal secretary, but the way they do business is not right to take advantage of people, the print is so small i had to wear my reading glasses and magnify glass to read it. For any who like the product, do you really want to deal with this type of company. Rick

Paid £15 postage and packing for delivery of some products and it was delivered in a cheap brown envelope. Product was smashed to pieces, lots of broken glass. I contacted customer services to make a complaint and was told that if I return the order I would have to pay a 're-stocking' fee. Advisor would not accept that the product was smashed. I contacted my credit card company to fight my case. I was refunded the product cost but lost postage cost. I will never order from that company again

Don't suffer in silence. Write to: Trading Standards, 1 Saxon Gate East, Milton Keynes, MK9 3EJ. If enough of us complain it will make for a strong case against them. Also try Citizens' Advice Bureau, 361 Midsummer Boulevard, Milton Keynes, MK9 3HP. The company go by the name of Healthy Directions International and are based in the Czech republic. Tell them the dates, amount of money they took, which products, how you got 'suckered in'. Don't worry if you're not a good letter writer. We all need to complain to the right people to put a stop to them.

Having received my Anti Ageing products from this COMPANY I did not know of the so called Terms and Conditions of any money being deducted such as £95 st payment I have phoned this so called Company and was told they have every right to take this amount as I supposed to have entered an Agreement with them I did not and when I got my Bank Statement I relised what had happened and told this Company that I have not used the Products and they had no rights to take any money out of my account and was told that I and the Bank cannot stop any other payment at all and was able to have a Refund of the £95 I can ill afford this loss but I will sort this matter out by seeing the Bank to stop any other so called Payment being paid to this Company Shoppers beware of this Total Scam and Fraud xx

This company is a RIP OFF I never ordered anything from them when l received the first shipment from them I telephoned them and told them I hadent ordered anything and was sending it back which I did do I have the receipt of the tacking number from the post office then I received a second shipment which I also sent back then I found out I had been charged £186 for the two shipments I have rung them and have had no satisfaction now I will be taking this further ITS ABOUT TIME THIS COMPANY WAS SHOWN UP FOR WHAT THEY ARE THEY ARE THIEVES AND NEED TO BE ACCOUNTABLE