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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Kuwait
1 review
0 helpful votes
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Delay and some damage!
November 2, 2021

You placed the protection for the Apple Watch with heavy items, which broke and damaged the protection.

Date of experience: October 3, 2021
GB
1 review
0 helpful votes
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All around professional service
October 3, 2021

Great service from Stackry, all parcels are handled in a good time and with care and consideration and also consolidated with the same detail. Thank you

Date of experience: October 3, 2021
GB
1 review
0 helpful votes
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Excellent as always
October 3, 2021

Stackry is easy to use when it comes to getting packages from the US to the UK. Never has any issues for the 3 years I've used them

Date of experience: October 3, 2021
Australia
1 review
1 helpful vote
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The finalizing of shipping took me ages to complete and would not load the second stage properly, and if I were to receive assistance I would need to either stay up late or wake up early to match the opening hour times. I had to wait until the next day to fix the issue myself. Besides that and expensive shipping, which is understandable for long shipments although what I ordered was very light, it was rather easy to use

Date of experience: October 2, 2021
Australia
1 review
0 helpful votes
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Pretty happy with the service
October 2, 2021

Happy with the service. Quick and easy to use. Overpriced though

Date of experience: October 2, 2021
Australia
1 review
0 helpful votes
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It's been easy and straight forward
October 2, 2021

It's been easy and straight forward. The 'help' popups really make it useful when going through the processes and what each 'button' does.

Date of experience: October 2, 2021
Spain
1 review
0 helpful votes
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It's my first time using stackry and I'll see first when I get my first parcel

Date of experience: October 2, 2021
Saudi Arabia
1 review
0 helpful votes
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Problem from the beginning
November 1, 2021
Updated review

Problem from the beginning. Freezes and no option of companies

Date of experience: October 2, 2021

Need faster consolidation
July 16, 2020
Previous review

Need faster consolidation

Date of experience: June 16, 2020
Kuwait
1 review
0 helpful votes
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Great experience
October 2, 2021

Very efficient process, excellent customer service!

Date of experience: October 2, 2021
New York
1 review
0 helpful votes
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ممتاز ولكن يفضل ان تجمع الشحنات بشكل اسرع
واسعار الشحن وجدتها مرتفعة عن قبل
يعطيكم العافية

Date of experience: October 1, 2021

First time for me so i hope receive my order soon
January 21, 2021
Previous review

First time for me so i hope receive my order soon

Date of experience: January 21, 2021
Canada
1 review
0 helpful votes
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Fast and packed good. No issues
October 1, 2021
Updated review

Best service of all the top ones best pricing too.

Date of experience: October 1, 2021

Good service straight forward and easy to use
May 4, 2020
Previous review

Good service straight forward and easy to use

Date of experience: May 4, 2020
Montenegro
1 review
0 helpful votes
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Excellent service and support
October 1, 2021

Have had an excellent experience with Stackry and will continue using their services. Have shipped varius items, including hazmat laptop batteries and found their support ( Amanda) professional and helpful. Can only recommend.

Date of experience: October 1, 2021
Saudi Arabia
1 review
0 helpful votes
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اشكركم على المصداقية وسرعة اكمال الاجراءات وسرعة الشحن

Date of experience: October 1, 2021
GB
1 review
0 helpful votes
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Excellent website journey
October 1, 2021

Excellent website journey. A bit daunting, as I think the FAQs and information is limited, unless you are going through the journey to do something. I was also very confused when verifying a credit card, I hadn't realised I needed to check my credit card account, it should explain that when giving the error that the amount is wrong. Please fix!:-)

Date of experience: October 1, 2021
Saudi Arabia
1 review
0 helpful votes
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1-خدمة الدردشة عبر الموقع غير متوفرة.
2- لم يتم الرد عن طريق انستقرام او تويتر رغم مضي 3 أيام على الارسال.
3- تجميع وتجهيز الطلب استغرق 72 ساعة رغم ان هناك شركات لا يستغرق التجميع 24 ساعه.
4- أي شركة لا تحترم عملائها بالرد والاجابة عن اي استفسار لا تستحق التعامل معها.
5- العلم عند الله كم من الوقت سيمضي لتسليم الشحنه الى فيديكس.
6-للاسف كانت تجربتي معكم هذه جداً سيئه لا ارغب بتكرارها مره اخرى الا اذا تم اصلاح الخلل الواضح في التعامل.
شكراً لكم.

Date of experience: September 30, 2021
GB
1 review
0 helpful votes
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I am so, so impressed with stackry's ease of use. Their website has been expertly designed from the customer's point of view - they clearly know their stuff when it comes to logistics, but it's made so simple for me to use. Their instructional wizards explaining the steps required are a great feature as well; I have sometimes seen these on other websites on first visit, but was really impressed when I logged in to stackry and got a new tutorial because I had received my first package. Really just amazed at how easy and straightforward they make something which would have otherwise been difficult or impossible for me to organise on my own. I have been raving about the service to any friends and family who will listen. Love it!

Date of experience: September 30, 2021
Algeria
1 review
0 helpful votes
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Very helpful and i advice everyone to try it 5 stars

Date of experience: September 30, 2021
GB
1 review
0 helpful votes
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A very streamlined service with little to no fuss
September 30, 2021
Updated review

A very streamlined service with little to no fuss. A++

Date of experience: September 30, 2021

A straight forward and relatively fast service, I certainly have no complaints for them at this point. More than satisfactory.

Date of experience: April 22, 2020
Canada
1 review
0 helpful votes
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Fantastic Service
September 30, 2021

Great easy to use platform. Outstanding service by Charles Woods from your support team. He always goes above and beyond in helping me with any questions or needs that I have. And always follows up with me to keep me updated and informed on any packages that I inquire about. You are very lucky to have him on your team, as he has provided me with the best service.

Date of experience: September 30, 2021
Japan
1 review
0 helpful votes
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Every time I receive a package from you, a few weeks later I receive an invoice for due taxes (usually from Fedex)... which seem higher than if I had order the products directly from the seller.

Date of experience: September 30, 2021