Overview
Stacees has a rating of 4.5 stars from 1,564 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stacees most frequently mention customer service, prom dress and great quality. Stacees ranks 4th among Prom Dresses sites.
Instant Feedback
Great communication and made to measurements perfectly. Dress did rip at a few waist seems throughout the night. Simple fixes that will need done before next use.
Needed to return new dress, was refused, was credited $30 instead….
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I'm a very satisfied client of Stacees. I've been ordering dresses from this site. The fabrics are really good. They also have a great customer service. I highly recommend this brand. :)
Dear Marj,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
Fast delivery, great quality, beautiful dress, easy ordering system
Dear Rebecca,
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center
I love their dresses. It's always so cute. It Never disappoints
Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
We ordered a custom dress. We could not be happier with the quality and the way it fit! Absolutely loved it! My daughter received so many compliments! This is our second dress from Stacees and I guarantee we will be ordering from them again.
Dear Christine
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center
I was worried I would not receive this dress in time for my daughter's homecoming, so I reached out to Stacees to share my concerns. Not only did I get the dress early, the representative sent multiple emails updating the status of my order. The dress arrived in perfect condition and my daughter loved it!
Dear Shannon,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
Return process was a nightmare. Not able to exchange or get return
Hi dear,
We are sorry that we did not satisfy you. We will work hard to improve our service and hope to satisfy you next time.
Best Wishes
Stacees Customer Service Center
Dress was beautifully packaged and material was great! Great price as well
Dear Lauren,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
Easy and customer service was excellent; was able to easily exchange dress
Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
The dress was pretty I just had to order another one because the color was wrong
Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
I ordered this dress for my daughter in the midnight hour, and we were worried we wouldn't receive it on time. It arrived right on time and was absolutely perfect! She is a size 2, and we ordered a size 2, and it fit like a glove. No alterations were needed.
Overall, the whole experience exceeded our expectations, and we will definitely shop at Stacees again.
Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
After I placed the order I received an email reviewing the dimensions and was even able to make additional adjustments
Dear Rebecca,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
It was wonderful, the dress fit perfectly and she looked beautiful.
Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
Loved the material, color, style, and fit. I took measurements and used the sizing chart for a perfect fit. I loved the pockets in the dress as well. I also thought it was well priced. I will definitely be shopping here again.
Dear Marsha
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
This dress is beautiful! It was great quality and the sizing was perfect! 10/10 recommend for formal events!
Dear Jaden,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
I decided to go for the tailored dress but sent a wrong measurement.
They queried it as the dress would have been really short and reassured me it would be done with the correct measurements.
The delivery time was as they said.
The dress was perfect and I had lots of compliments about it.
I would definitely recommend them to others.
Dear Lynne
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center
I ordered my homecoming dress from here and it was so amazing Loved if so much!
Dear Gabriella,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
Great service on the website, the dress arrived in a timely manner and it was exactly what was shown on the website. Also measured my daughter and used the size chart on the website, and it fit perfect!
Dear Jessica
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
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- Newark, DE
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Katie,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center