Overview
Stacees has a rating of 4.5 stars from 1,557 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stacees most frequently mention customer service, prom dress and great quality. Stacees ranks 4th among Prom Dresses sites.
Instant Feedback
My daughter is a size 6 but needed a 10. They shipped me a new dress for 50 dollars
My daughter got a sweet sixteen dress and at first her size was off. They corrected it as sent another dress. She looked amazing.
Quick shipping and very helpful customer service. Thank you
Dear Cecilia,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
Shipping time is too long. Dress is nice and website is easy to navigate.
Dear Sophia,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
All was good except one dress where the zipper broke immediately on the first try. Just ordered one more hoping it will arrive on time!
Dear Katrina,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
The website does not update their shipping and returns are impossible.
Hi dear,
We are sorry that we did not satisfy you. We will work hard to improve our service and hope to satisfy you next time.
Best Wishes
Stacees Customer Service Center
I ordered a burgundy dress but it says i ordered it in green so
Hi dear,
We are sorry that we did not satisfy you. We will work hard to improve our service and hope to satisfy you next time.
Best Wishes
Stacees Customer Service Center
Great experience! Beautiful dress.
Arrived on time! Will order from this site in future.
Dear Jessica,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
Was able to cancel an order made by error with no problem yesterday
Dear Rosa,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
The dress was perfect for my daughter! The color was a little darker than expected but turned out even better. We paid to customize the size and that was perfect too. Well worth the minimal fee.
The only thing I wished at the time was more communication on tracking, delivery, etc.
Dear brigette,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
Very fast in creating and shipping. Very courteous and nice in responding to all emails and after receiving merchandise.
Dress runs a little big but beautiful quality, well made dress.
Dear Laura
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
The shipping fast fast. The ordering was so easy. The size was a true fit.
Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
Definitely will be shopping here again, wonderful customer service.
Dear Jessica,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
The online measurements were great and it turned out perfectly.
Dear Christa,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
It was quick and easy. We look forward to receiving her prom dress.
Trying to get a refund for a dress that is too big is unnecessarily complicated.
Hi dear,
We are sorry that we did not satisfy you. We will work hard to improve our service and hope to satisfy you next time.
Best Wishes
Stacees Customer Service Center
They answer all questions fast! Very respectful and kind!
Dear Isabel,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
Easy ordering takes a little longer to receive but very nice dress
Dear Fran,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
Enjoyed the selection of dresses to choose from but the $25 shipping fee is disappointing
I went by measurements on site and went up a size and it was still too small.
Hi dear,
We are sorry that we did not satisfy you. We will work hard to improve our service and hope to satisfy you next time.
Best Wishes
Stacees Customer Service Center
Most exquisite dress ever! She looked like a princess in it.
Dear Melissa,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
Fit perfectly and the dress looked lovely on her. We will be back soon.
Dress fit perfectly - very satisfied - will order again!
Order #
SM0305100416
The dress fit perfectly - communication was awesome. Delivered on time with updates all the way concerning delivery.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
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- Newark, DE
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Company Representative
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi dear,
We are sorry that we did not satisfy you. We will work hard to improve our service and hope to satisfy you next time.
Best Wishes
Stacees Customer Service Center