StabilityPro has a rating of 1.21 stars from 300 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about StabilityPro most frequently mention customer service, waist trainer, and store credit problems. StabilityPro ranks 41st among Corsets sites.
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I ordered one Med butt pad. I recieved it quickly in excellent condition. I ordered two more. I recieved them in excellent condition through the regular mail. They arrived very quickly. True to size 5'5 -152lbs. I am very happy
I bought 2 bras that were stated to be for post-surgery wear. The sizing was completely misleading and the product was not even close to the right size - I didn't have to try it on to see that. Because it was on sale they refused to accept a return. I am stuck losing $66.80. I also want to warn anyone looking for this type of product - do not buy here. The quality did not seem worth even the sale price. They do not belong in this business. Perhaps the other products are better, but when you buy you are committed so be warned.
Ordered a rat shoulder brace. It did not fit at all. Let company know right away. Took two weeks to let me know because it was a sale item, like almost all their products, it was not returnable. Then they said I could resell it. What a scam. Product poorly made. Will never buy from them again. This is the first one star review I have ever given. Buyers beware
Tip for consumers:
Said full refund and then declined as they said it was a sale item
Products used:
Shoulder btace
Worst company ever! DO NOT BUY FROM! Customer service is non existing. Items on sale are non-returnable but don't tell you that when purchased. They just rob you of your hard-earned money! Shipping is the worst and especially when you pay extra for 2-day shipping, yea right, more like 2 week shipping! Should have stuck to Amazon instead. I will spend every waking hour of my day warning people until they close their doors! I got time.
Tip for consumers:
Worst company ever!! DO NOT BUY FROM!! Customer service is non existing. Items on sale are non-returnable but don't tell you that when purchased. They just rob you of your hard-earned money!! Shipping is the worst and especially when you pay extra for 2-day shipping, yea right, more like 2 week shipping! Should have stuck to Amazon instead. I will spend every waking hour of my day warning people until they close their doors! I got time.
Products used:
Waist compression shorts
I purchased a waist trainer from them and they sent me something really cheap, several pieces of thread coming out and not as pictured…. The picture has more hooks going up and down which makes it longer. What they sent is for a toddler… and made out of paper. They say no return because it was on sale…. It's was still $35 don't do it, I see they are in Phoenix so I might pay them a visit! It's almost as long as my hand… I have not even tried it on because It is cheaply made.
I bought 2 bras that were stated to be for post-surgery wear. The sizing was completely misleading and the product was not even close to the right size - I didn't have to try it on to see that. Because it was on sale they refused to accept a return.
I am stuck losing $66.80. I also want to warn anyone looking for this type of product - do not buy here. The quality did not seem worth even the sale price. They do not belong in this business. Perhaps the other products are better, but when you buy you are committed so be warned.
Tip for consumers:
I wish I had been warned
Products used:
neither of them
I will never purchase anything from this company again! I ordered a 3XL sweat vest and when it was shipped the vest was actually a medium to small but it said 3XL! I tried to contact customer service to get a refund and was unable to do so because they dont provide working sources to actually talk to anyone. I didn't even get a confirmation email of my purchase. Worst online experience ever!
My experience is the same as all the previous reviews. NO REFUNDS! BUYER BEWARE!
I ordered one Med butt pad. I recieved it quickly in excellent condition. I ordered two more. I recieved them in excellent condition through the regular mail. They arrived very quickly. True to size 5'5 -152lbs. I am very happy
Tip for consumers:
I wear med pants ordered med buttpad
Products used:
Undergarment. Buttpad
Stability Pro deserves No Stars. They sell cheap very bad quality products. Then they don take returns unless it is approved by them. I sent my items back un used, which they said I could get a store credit. They kept my money and the items I returned. If you want strong long lasting items and good customer service Don't use Stability Pro.
Products used:
Slimming gel unopened
Waist trainer
Although I went by their own sizing, it did not fit. Does not provide any compression. It is a little use. Waste of money
If I could give this a zero, I would. Not only did this not work, it was made out of paper! This tore after the second time using it. What a waste of money. I wish I was smart enough to look up the reviews of this company before I made my purchase. Now I keep getting emails to purchase other products from them. Buy at your own risk.
Tip for consumers:
Stay away from this site.
Products used:
None. Purchased the Muscle Stimulation Pads, but it didn't work and tore after the second use
This by far is one of the worst companies ever I've ordered the same product five times with the same horrible results of it being broken within one day I've reached out multiple times to customer service but no reply the last few times I was only given a store credit honestly I don't even want a store credit I would like a full refund and that seems so hard to get if you're really looking for a great product you're looking in the wrong direction with stability pro
Tip for consumers:
Stay away! Horrible service and they will not honor a refund for the faulty products
Products used:
Waist trainer with double belt
I bought a sauna suit. Needed to exchange it for another size. I followed their instructions and wrote their customer service. No response. This place is nothing but a scam!
Don't do business with this company I've got a knee brace from them it doesn't suit me I'm trying to return it no one will answer my emails I started a live chat with someone when I told them what I needed they quit responding no phone number to talk to anyone poor customer service
I ordered TWO waist trainers because of such good ratings on their website and I just came across this review website and I feel so stupid. I ordered on the 11th of April, it has been 10 days. This not right I was giving them the benefit of the doubt and thinking there is a delay because of this pandemic. BUT NOW I AM PISSED. (update: its great quality but bad customer service and took a while to come)
My order took some time to ship; however, it arrived in perfect shape and within the anticipated time frame. There is no customer service to speak of but thankfully they were not needed! Product was new in packaging and was exactly as described on the website. Will shop again!
The support for this company is the worst I've ever seen it don't answer your phone calls there are always busy and they keep sending you computer generated emails I wanted to exchange it for a larger size and they said they couldn't because I have bother send it back and wait for their inspection or I could use their 50% off coupon which there is no place to put it I've emailed them three times about it do not buy from this place
Tip for consumers:
That this company sucks
Products used:
Back brace
I have reached out to StabilityPro and have not heard anything back in 24 hours as promised. PLEASE DON'T BUY FROM StabilityPro.
Based on my experience, the customer service is awful. Site claims refunds / exchanges are not a problem. Getting someone to reply to my inquiry on the other hand went well into two weeks (except for their automated reply, which no one followed up on) Only after opening dispute with credit card company did anyone respond, and the answer was " I checked with my manager and we can get you 50% credit". This company has poor customer service and I cannot recommend anyone purchase from them.
Tip for consumers:
cannot recommend the merchant due to poor customer service
Products used:
compression garment (needed after hernia surgery)
Not true sizes and cheap products! I have asked for a full refund and no one will respond! I only get automated emails! I have submitted my claim to consumer affairs bureau so these scammers don't cheat more customers!
Tip for consumers:
STAY AWARE cheap products! Awful zero customer service!!
Products used:
No clarity on refunds but when claimed you only get an automated response that states “store credit only” NO one answers the phone!, awful experience! I feel I got scammed
I saw an add for stability pro so I decided to order a waist trainer off of it, after placing the order I read some customer reviews about how they have never received their order and that this website is a scam. My personal experience was wonderful I placed my order and within 2 weeks all my items came as advertised I am extremely satisfied with my order! Thank you so much stability pro for matching my fast pace life and meeting my customer needs
DO NOT BUY FROM! Gave one star because there was nothing lower. Customer service is non existing. Items on sale are non-returnable but don't tell you that when purchased. They just take your hard-earned money! Refuse to refund my money and then send email saying they will no longer be emailing me but hope I'll buy something in the future. AWFUL AWFUL AWFUL company
When I received the trainer it was like something from wish I called them the same day because it was to smaill and I went by their chart and still haven't talk to anyone on the phone and it's been over two weeks I sent several emails and of course it's a automatic email saying because of Covid but they took my money but can't treat you like your business matter it's a crappy product don't waste your time ordering from them at least with Wish u can speak with someone and you can get your money back sorry company.
Tip for consumers:
don't order from them
Products used:
shaper
This item did not help & at times made it worse. Came with no instructions. Took a while to figure it out. Velcro straps very difficult to manage. It also resulted in a painful ankle. I had to remove the splint.
I purchase a waist trainer I could've went the the 99 cent store and bought a waist trainer better than the one they sent it is really thin worst quality ever PLEASE DO NOT WASTE YOUR MONEY I paid 28 dollars what a waste of time and money
Bogus company, the knee brace I ordered my Dr said would do more damage than good, and when I tried to return them I couldn't.
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