website thubmnail of SSEGold.com

SSEGold.com

How would you rate SSEGold.com?
grey star
grey star
grey star
grey star
grey star
California
1 review
3 helpful votes
Follow Peter T.
Unfollow Peter T.
Send Message
Share Review
Report Review

I have used this service in the past with good results but something has changed for the worse at this company. The company website makes the following guarantee:-
* 24 hours delivery guarantee or compensation/refund.
I received 21% of my order within the 24 hours period but to date I still have not received the balance of my order.
I contacted SSE requesting a prorated refund (per their guarantee) but the CS rep said they could only offer 5% extra gold and that I should wait until 36 hours after I placed my order before I ask for a refund.
What is their guarantee worth if they won't live up to it?

Date of experience: May 28, 2020
Daisy X. SSEGold.com Rep
over a year old

Hello,

Sorry for all the turnarounds. I have looked into your case. It is totally our mistake. Our supplier mistakenly marked it as completed when he delivered only part of the gold. And our livechat reps didn't make it clear when they had a workshift, which made the rest gold not delivered in time. Finally the rest gold was delivered about 10 hours ago. I wonder whether you have received it.

Due to the complexity it would lead for a partial refund (us-supplier-customer-partially delivered-mistakenly marked completed), our rep suggested you waiting for more time for our supplier to deliver. Otherwise if it's a simple partially-delivered case, we would have refunded right away if it's our mistake. Again we are terribly sorry for all the inconveniences. I will send one of our after-sales rep to you via trustpilot message and have her contact you via email too. Hope we can rebuild the confidence in our service.

Thanks and regards,

Daisy from SSE

North Carolina
1 review
0 helpful votes
Follow Gideon M.
Unfollow Gideon M.
Send Message
Share Review
Report Review

SCAM. Tried to make a purchase and they tell me I have to wait 12 hours. So I do. Then they decide to say that they don't have the funds and give me a refund. And they don't follow through with their guarantees especially the fast delivery. Don't buy from here

Date of experience: July 7, 2015
Daisy X. SSEGold.com Rep
over a year old

Hi Gideon,
I'm not sure what game gold you bought but we do have times when we are not able to deliver in minutes. That is the case for a few games. 24 hours is our guaranteed delivery time and if our customer need really fast delivery, we would suggest checking stock with our livechat before the purchase. Otherwise we can refund. I do believe many other sites won't even refund once you paid. This is also our refund policy. Hope you can understand.
Thanks.
SSE

Florida
1 review
0 helpful votes
Follow Peter Y.
Unfollow Peter Y.
Send Message
Share Review
Report Review

SSEGold is awesome
January 9, 2019

SSEGold is friendly, fast, and very reliable. Their customer service always answer in a nice time frame. I always get the stuff i buy in a nice time frame as well. 10/10 i will be using this sight as needed.

Date of experience: January 9, 2019
GB
1 review
0 helpful votes
Follow A D.
Unfollow A D.
Send Message
Share Review
Report Review

Used this service a few times now always arrives fast and safely, the service team stay in contact through the whole process and are very helpful. Prices are always fair and the process is just generally very smooth!

Date of experience: July 21, 2018
Georgia
1 review
1 helpful vote
Follow John L.
Unfollow John L.
Send Message
Share Review
Report Review

Scammed don't buy
January 12, 2019

I bought gold from here and was told to wait 30 minutes and they would email me when ready. I wanted a couple of hours and sent 2 emails and got no response. I then received a call a call after waiting 4-5 hours. I then talked on the phone with a person and was given instruction on what to do. They ended up scamming me as they gave me the money but told me to trade it back because they were going to trade me a larger amount for the long wait. I stupidly enough did and they logged out. I then complained and they sent a screen shot saying they did and told me to take it up with there manager on discord and gave me a username who doesn't even exist. So save yourself the time and don't use them and save 5 hours of your life and your money.

Date of experience: January 12, 2019
Netherlands
1 review
0 helpful votes
Follow Dwayne V.
Unfollow Dwayne V.
Send Message
Share Review
Report Review

A regular customer
February 18, 2019

Ive been using this service for a long time now. Always fast and smooth, if something went wrong in the proces the support u get is fast and they solve it pretty much instant aswel. Keep it up and see u soon again

Date of experience: February 18, 2019
Texas
1 review
0 helpful votes
Follow Chris W.
Unfollow Chris W.
Send Message
Share Review
Report Review

Great communication
January 21, 2020

Great communication throughout the whole process. From receiving the order to processing to delivery. Even I made sure I received the delivery. Very trustworthy! I will definitely recommend you guys to my friends!

Date of experience: January 21, 2020
GB
1 review
0 helpful votes
Follow Rafael G.
Unfollow Rafael G.
Send Message
Share Review
Report Review

Bought with them several times, and never got any problem.
They got a fair price and most notably a very attentive costumer service.
Whenever I had a query, they answered me right away and provided me support to solve my problems.

Date of experience: October 23, 2018
Netherlands
1 review
0 helpful votes
Follow Phill s.
Unfollow Phill s.
Send Message
Share Review
Report Review

Fast and reliable
January 23, 2019

Ssegold is a fast and reliable service I have several large gold transactions with them and have always received the goods fast. Ssegold also has a very helpful and friendly customer service. If I need gold I will always use Ssegold.

Date of experience: January 22, 2019
Hawaii
1 review
0 helpful votes
Follow Aaron T.
Unfollow Aaron T.
Send Message
Share Review
Report Review

I've used SSE gold a few times for a wow classic account. I like to login and pvp - not farm. SSE gold has made this possible with fair prices and fast delivery. By now I trust their service and don't need to search for competitors. I know SSE gold will deliver.

Date of experience: February 27, 2020
GB
1 review
0 helpful votes
Follow Thomas B.
Unfollow Thomas B.
Send Message
Share Review
Report Review

Absolutely smashing service, quick turnaround, easy to use website, affordable prices and the online team is smashing, were I to silently recommend a service like this to anyone, this would be the place I would recommend this sites service

Date of experience: May 3, 2019
Hawaii
2 reviews
0 helpful votes
Follow Christian C.
Unfollow Christian C.
Send Message
Share Review
Report Review

Amazing Service!
May 2, 2019

Ssegold has one of the lowest prices for virtual currency in some of the largest MMORPG games out there! Excellent customer service coupled with quick delivery of product makes these guys one of the best out there! I'd definitely recommend Ssegold to anyone looking to purchase virtual gold for online games!

Date of experience: May 1, 2019
Virginia
1 review
0 helpful votes
Follow robert e.
Unfollow robert e.
Send Message
Share Review
Report Review

Super Fast
June 8, 2020

Super fast, I had a site I went to for years and they closed down so I had to look for a new one and the one was it. They were friendly and helpful and the exchange was smooth and quick. This is the place to buy gold people

Date of experience: June 8, 2020
Florida
1 review
0 helpful votes
Follow Mingxuan T.
Unfollow Mingxuan T.
Send Message
Share Review
Report Review

Best service.
November 2, 2018

Fast delivery, nice customer service and trustworthy. After I place the order, the customer service reaches me very soon and I can keep a track for my delivery. And usually, I can get my delivery in a few minutes.

Date of experience: October 31, 2018
New Jersey
1 review
1 helpful vote
Follow Jonathan M.
Unfollow Jonathan M.
Send Message
Share Review
Report Review

Excellent service
January 21, 2019

Great service and even better customer care. They made sure You received what You paid for and consistanly keep you updated on your order. The customer care and service feels personal. Overall my experience with this website was nothing positive

Date of experience: January 19, 2019
GB
1 review
0 helpful votes
Follow Shaun M.
Unfollow Shaun M.
Send Message
Share Review
Report Review

First time using this seller, but thanks to how quickly i was contacted to receive my gold, it was very easy to arrange a time to collected.

Very fast and professional service, and as someone who's bought gold from various sites I would highly reccomend.

Date of experience: August 30, 2019
North Carolina
1 review
1 helpful vote
Follow Dee D.
Unfollow Dee D.
Send Message
Share Review
Report Review

Good service!
September 12, 2018

Very quick with delivery, customer service is top-notch! Did not have a problem ordering and receiving what I paid for. They kept me informed every step of the way. Would definitely recommend to others!

Date of experience: September 12, 2018
Denmark
1 review
0 helpful votes
Follow Steve J.
Unfollow Steve J.
Send Message
Share Review
Report Review

Great and fast
August 11, 2018

Wow Ssegold really delivers fast for a nice price with great support!
So nice and fast that i have respawned from my grave just to review them!
They are compareable to my apple supporters.

I'd recommend this site over any other, with their great and informal support that you don't have to wait for. I've used them minimum 3 times ;)

Date of experience: August 11, 2018
Italy
1 review
0 helpful votes
Follow Ennio M.
Unfollow Ennio M.
Send Message
Share Review
Report Review

Amazing!
July 9, 2018

I have abasolutely no problems saying that this is the best website about in game currencies that i've ever come across, prices are unbelievable, fast deliveries, and cutomers care awesome, i highly reccomend it!

Date of experience: July 9, 2018
New York
1 review
0 helpful votes
Follow Wiliam P.
Unfollow Wiliam P.
Send Message
Share Review
Report Review

SSEGOLD is a bery friendly, reliable, and easy to use site. Every purchase ive made, has been delivered within 10 minites time. And after, you get a message from one of the admins asking about said transaction.

Date of experience: July 19, 2018

Overview

SSEGold.com has a rating of 3.9 stars from 2,056 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SSEGold.com most frequently mention customer service, fast delivery and live chat. SSEGold.com ranks 2nd among Games sites.

service
56
value
55
shipping
27
returns
40
quality
55