Social Security AdministrationReviews 52

DO NOT USE AS THERE IS NO DISCLOUSE AS TO WHO OWNS ID.ME BUT IT IS NOT THE FEDS AND THEY MAY SELL YOUR PHOTO ID. BOTH THE IRS AND SOCIAL SECURITY PROMOTE USE ID.ME BUT NONE OF THEM MENTION THAT IT'S NOT A FEDERAL ENTITY.

Yes I am writing a review for the Indiana State SSA offices I been dealing with all these offices for years now and I have noticed they need to hire more nicer staff you all are rude toward people who get SSI and the work penalty and marriage penalty all needs updated and changed they complain about there running out of funding and then want money back for an overpayment what about the back payments this has been asked numerous times and you all still won't give people there back payments if you stop spending the funds from people who work for you that would help the disabled we all have civil rights and there not being met either the unfair treatment from staff is unnecessary and those people do know when your committing abuse on the disabled what laws are placed into law.

Recently applied for Medicare and Social Security. Was called by a woman, emailed and text as well. She wanted my SSN and other personal data. I refused. Since then I have tried to find out if it is truly a SCAM. After hours of waiting on several phone calls, reporting potential SCAM, I have not been able to verify if it was a SCAM. They can have all the messages on their voicemail, but if SSA is not able or willing to assist us in determining a SCAM, what's the use?

There are so many businesses all over this world got this same problem and nothing is being done! Why so many businesses feel like they have to hires so many trouble makers, bullies, even physocopaths! Well this is even going on in social security administration business as well especially the one 1 in Marshall tx on ledberry Street! The management team staff is well aware they have a trouble maker 😈 evil black girl that is a complete stupid idiot! She makes trouble for other certain poor black women! And the blame definitely goes on the management staff team, they refuse to take serious action against because they are scared of her! This ignorant fool is a bully as well, she probably bullied somebody to get her on at that social security administration! Anyway this $#*!ed fool is shenna sparks! Other folks also needs to complain against her, plus she is doing criminal stuff with other stores in that area in that area, because walmart has confirmed this as well! So yea this shenna sparks real wicked sob and she needs to fired! But the management team are scared of her which they should not b! Yea she is a trouble maker bully that needs to b fired! Just because she is black she is still another no good idiot black 👿 devil! This shenna sparks needs to b complain against because she makes trouble for other certain poor black women that is struggling! The tables needs to turn on this idiot shenna sparks, she needs to face serious punishment of the trouble she keeps causing! Its obvious mr. Cunningham is afraid of that ignorant hefa! 🤬🤬🤬🤬👎🏾👎🏾😈😈😈😈🤬 take this message real serious!

Called # given to me by representative at SS ofc in S.Phila. Because I couldn't update my 98 yr old Mother's address, office doesn't recognize a POA, unbelievable! First call today was at 10:04AM. Now 11:55 still waiting for a live person to answer. Need to have an IG investigate this agency, too much money being spent on crappy service. Years ago it was said Government employees couldn't work in the private sector, so true!

This has to be one of if not the poorest run agency in US government, they are not there to help you, take your money your entire life, then make you go through hoops and barrels to get your money.

Disgusting system, the people who work at SSA are equally worthless.

"We'll tell you something when we are good and ready. Now sit down and wait." This is the message in so many words. Calls to Social Security take an hour plus to be answered. The representative can get no information from processing they can't call only message. I have been quoted 15 days, 30 days, 60 days, 45 business days for an answer. No answer has been received. They are holding back my money and they won't say why and they just do not give a damn.

The black workers are quick to get into a argument instead of listening and hang up frequently.they are lazy as $#*! and dnt wanna help. Jamal was the lazy workers name and the fat black lady at the ss office in Exton pa as well both very rude and lazy.

Expect about 1 hour of waiting time, the customer service is horrible, they don't have answers even after involving a supervisor the issue was not resolved. Total disaster...

I went to my federal office in my home town and they were unable to help me. So they gave me the runaround for about 2 Months. But low and behold they gave me the helpline number and I had the pleasure of speaking with Mrs/Ms. Martin and she went above and beyond to resolve my problem. She is the best person that I was able to speak with & had a lovely & concern in her voice. I just want to give her her flowers and to show my appreciation of all her help. Please keep her with this company, because she represents the SSA Office very well. Thank you again Mrs./Ms. Martin.

I know two friends to try to get Social Security. What is it and never made it and died this Social Security administration has ruined my life. I applied in the year 17 and I'm still going and look what year it is now they are to be ashamed of themselves, the judges don't care in fact, the fifth appellate court said my judge made a mistake, but what did they do? They put me back right with Social Security judge again, I do not want to go to the Fresno judge. I want to go to Los Angeles change the venue they treated me like garbage ruin my whole life and the fifth appellate court said they made a mistake and what did they do? They ruled for me to go deal with them that's craziness. These people are playing with people like little toys And we're real people so I still haven't been going back to court yet and they're saying it might be another two years so it's going to be 17 the year of 17 all the way to the year of 25 that's OK it's only costing the people money they owe me about 75,000 already They're so stupid. They should've awarded my claim in the year of 20 and they did not well shame on the Social Security judge they ruined my life.

I have called the SS offices six times - on hold for up to 3.5 hours each time, and each time, the agent has given me different answers to the exact same questions. One said she had no access to my information and could not answer any questions. I tried to get an in person appointment, but have to be on hold again for hours and beg the 800 number agent to have the local offices call me to make an appointment. Tried this three times. Nobody ever calls me back - it's been two months. Most horrible customer service ever. And, they are controlling MY social security and retirement. I am at wit's end. Could there be any worse service? I get much better service from Amazon, chatting with agents who are in India. MUCH better. And, NObody can help with SS answers - nobody, but the SS agents and they are useless and unhelpful.

Can't get into the website without login.gov,which has to send a code to your phone and if you've changed your number since last time,you must make a new login.gov account,which of course you can't link to your SS account,and of course you can't make a new SS account;or IDme,which requires verification either through a pic of your ID(which they won't accept)or a video chat(if you can't afford a smart phone or a new laptop w/camera because your rent now takes all your income,you're SOL);and login.gov aren't even aware of how their own site operates when you contact them - they simply tell you to call SS,which means a)using up 100 minutes on the only flip phone I can afford waiting on hold,after which I'll be HUNG UP ON when some incompetent boob finally "answers" the call;or b)requesting a so-called call-back,upon which I'll be hung up on again once I answer the phone. SS won't do jack diddly squat other than hang up on someone. It's pointless for them to even have a website since apparently NO ONE can access the blasted thing and pointless for them to have a toll-free number since they won't actually speak with you.

The Right hand has no idea what the Left hand is doing. Pitiful coordination. Relying on outdated systems and and so much bureaucracy that the system is in a free fall. Doing anything online is a total waste of time and then having to drive an hour to the closest office where they stare blankly into a computer screen and scratch their heads because even the representatives are confused what the feds have done!

Ms. Hand went beyond the call of duty to help me. I had talked to another woman and she was not helpful and kind of rude told me to call the regional office and I did and I got Ms.Hand she went through every letter that was on the system and she would not give up till she had an answer she was one the phone with me for all most 2 hours and she was taking notes so she could me with her supervisor and go over everything and she took my number and promised to call me back and I did not think I would hear back from from her. Well she did call me back and she had all of it worked out. I suffer from many conditions and she keep me calm and I know someone was hearing me and was going to work on my behalf I am so glad the lord made it so she was the one that picked up and helped me and she is even going to follow up with me to let me know when it is completed

When I applied for Medicare through SSA online in May 2022, I received a re-entry number and assumed that all was well.

1.In early June 2023, when I went into the SSA website to apply for the next phase Medicare B, I discovered that there was no record of the May 2022 application. It had disappeared.

2.The phone call took 2.5 hours.

3.During the call, one screen said that I needed to sign and submit a document to complete the application by 7 Dec 2023, or the application would be voided. When asked, at first, the agent said he would send me the form. Then, later he said that there was no such form, and scheduled a telephone conversation with a Claims Specialist. That would take place 6 weeks later. I called back and another agent told me that there was no such form.

4.Then I got a letter saying that they had received my application (Yeah!) and that I needed to submit my banking information. But there was no indication of HOW I should submit the letter--email, their website? When I contacted the agent, she told me to disregard the letter.

If you don't receive written confirmation from a SSA application, assume that they never receive it.

Before you call, breathe deeply, prepare to bounce back at their inefficiencies.This is what should have happened 12 months earlier--in June 2022!

SSA is a monopoly and they know it! Zero accountability!

I went to there 2 times today with my mother and my little brother the first time we gave Them me and my brothers report card with even our ID on them they said they can't give us soical security witch we understand they said we haft to bring in records of our medical records the second time we came back in at around 3:52 befor closing waited for a long period time with our records and they still said we can't get soical security information or a new one even though we have our medical records and now we can't get anything out of it after the second time we where there they said it was not "certified " though they didn't tell us it was supposed to be

Unprofessional rude nasty nasty reps shame on them there boss needs to no about there conduct as well as behavior and the reps got a attitude and didn't come back to the phone after I waited a very long time he over talked me and stated and you are going to go over again well he'll I called and told them and they were so so ugle shame can't even call to talk can't believe they deal with the public I didn't call to ask for a hearing just wanted clarity I got a letter 6/12/23 the others were months before you don't no how to calculate while you work in there