Spunky's Glass Pipes

4 months, still no product, see a whole bunch more posts of people having the same issue. LAME AF! Clearly no $#*!s given from Spunky's Glass Pipes on their customer service & a complete lack of consideration for their customers. Hope my posts and others who have posted are seen before people try to buy from them so they can avoid this nonsense.

NEVER EVER order from this so called company. Placed my order 1 month ago. No product yethat and can't get anyone time respond to my emails or phone calls. They don't have a way to message them or review them on Facebook page. Calling credit card company today and have the payment I made disputed. Worst online company I have ever dealt with.

Honestly, you can just read the other reviews. I'm out $200 for a product that arrived broken; after a few initial responses, the company essentially ignored me for three months. The company phone doesn't even have voicemail and goes completely ignored when it's ringing. I've bought from Spunky's in the past and gotten good products at good prices with good customer service. But no more. No more.

Ordered something from them 2 months ago. Multiple inquiries through email and phone (rang unanswered, no voicemail? Wtf) with no response. They processed the payment quickly though! Very irritated that I haven't heard anything from them or received my merchandise.

I did not read the reviews before ordering and I'm very surprised so there are so many unhappy people. I ordered my product received it less than 2 weeks later and the thing rips!

A couple of weeks ago I gave these guys the lowest review I could do. They had ignored my calls and e-mails and sent me the wrong merchandise, pretty much had blown me off. But low and behold the other day I received at my p. O. bx. The items I had ordered. So the right thing to do is to apologize to these guys which I do here and now. Hopefully the rest of you people that got screwed have also had your items delivered... Tim

I ordered a smoking gun from this website for valentine's day. I ordered it on the 27th of January and IT'S STILL NOT HERE, I am pissed/hurt I spent 49$ on this that they just stole from me. That I could have spent on something else. I don't know how I'm going to tell my boyfriend that his present isnt gonna show up. This place is terrible, I've called for the past 3 weeks. I've been leaving emails everyday. $#*! I left 4 emails just today. This place screwed me big time. DO NOT ORDER FROM THEM

Great customer service! Great piece! Fast communication! 5 stars

I have to agree with everyone else. I placed two separate orders, as gifts for Halloween. I have called daily and sent numerous emails hoping that the order would go out on time. I also paid for priority. No return call. No response to emails. It's clear that the gifts will not arrive on time, as they are still "processing". Maybe since their hours are 10-4, they can't get their jobs accomplished. Based on the other reviews, I fear it may be months or never that my gifts are delivered. So very disappointed. :(

Don't order from Spunky's if you have the mind to check these reviews first.

At first it seemed okay. I contacted them shortly after placing my order and they got back to me right away. They shipped half of the order, which I received on time and perfectly, but I tried contacting them for weeks via email, phone, and facebook about the rest of my order and never heard a single thing back. They finally got back to me 8 days ago saying the second half of my order would ship in about a week and I have yet to hear from them.

Ok so normally I would not do a review. Honestly the service was so beyond what I expected that I opted to write one. I was totally SHOCKED at other reviews that weren't good. What is going down? I joy inky had a great experience but when I ordered a cheaper product I got a call. The owner herself called and told me they had just gotten some reviews on this product (and were in process of stopping selling it) and she wanted me to be aware of the poor reviews in the product, wanted to ensure I would be satisfied so she reviewed this and then... offered to send either one to me but suggested a better product with great reviews. The price was twice as much but she sold it to me at the price of the lessor product. Wanted to make sure I was not dissappionted. It gets no better than this. Received my order promptly and will definitely be my seller of choice!

1. There is a slim chance you will get the correct product you purchase 2. You will wait for up to 2 months to receive it 3. If you buy priority shipping, it doesn't matter. It will still go first class mail and they will keep the extra money. 4. Horrible customer service, won't answer the phone or respond to emails. 5. Good luck on a refund or return, it will not happen 5. They just aren't good people and will rip you off, just some potheads trying to make as much money as possible. STAY AWAY AT ALL COSTS! Trust me.

I spent $30 on a mini glass zong that looked beautiful in the picture. I also paid an extra $30 for next day shipping. I did get my package the next day, but the glass I recieved was horrible. A $#*!ty paint job made with $#*! quality glass. This site rips you off hardcore, so please learn from my experience and NEVER purchase from them.

Ordered before reviewing, which I never... ever do!
Guess there's nothing I can do about it now but wait and see what happens. It's Saturday the 21st so I'll give them 4 weeks and pursue further action if neccesary.

Do not do business with these people. You will regret it! If you consistently email them, they may get back with you. Excuses, excuses is all I've heard. Buyer beware!

I have purchased from Chunky Glass Pipes about 3 times, as well as Spunky's (which absorbed Chunky Glass Pipes), all with success. However, as of late, it is obvious that this company no longer cares about its customers. I ordered a product on Sunday night, and it is now Thursday and my order has yet to be shipped, though they certainly took the money out of my account easily. Also, I paid EXTRA for expedited shipping. I don't know what the deal is, but this company has gone down hill. I have also sent two e-mails and left a message about cancelling my order. Let's see if they respond. BRING BACK CHUNKY GLASS PIPES!

HAD TO MAKE A REFERRAL TO WASHINGTON STATE ATTORNEY GENERALS OFFICE FOR... FRAUD!

BBB shows a lot of people are getting their money back from Spunky's. They have an F rating right now. I filed a complain hoping I will get my product but if I don't, I want my money back NOW! Filing a BBB complaint seems to be the only way to get their attention.

They do not answer phones. They do not respond to emails. They probably will never ship your item. They WILL very quickly process your payment and take your money though. Highly recommend you look elsewhere

I ordered from them over a month ago and have yet to receive even a tracking number, much less my order. I'm pretty sure I have been scammed. DO NOT PURCHASE PRODUCTS FROM THEM!

This company can not keep products in, and it could take two weeks or more to just get your product sent plus however long shipping takes. But they did respond to my SECOND email, next step is ripoffreport.com

I ORDERED SOMETHING WEEKS AGO HAVENT RECIEVED A TRACKING NUMBER THAT I WAS TOLD I WOULD GET IN AN EMAIL! SENT THEM SEVERAL EMAILS AND EVEN TRIED CALLING (THE NUMBER IS A CELL PHONE WITH A VOICEMAIL BOX THAT HAS BEEN FULL FOR MONTHS) ( I ASSUME THE VOICEMAIL IS FULL OF COMPLAINTS FROM CUSTOMERS THAT WERE RIPPED OFF JUST LIKE ME) I NEVER RECIEVED ANY RESPONSE NO ONE EVER ANSWERS THE NUMBER THAT IS PROVIDED FOR CUSTOMER SERVICE! THIS SITE IS A $#*!ING HUGE SCAM! THEY ARE SO QUICK TO CHARGE YOU FOR WHATEVER YOU ORDER BUT WHEN IT COMES TIME TO SHIP MY ORDER OR OR GIVE ANY CUSTOMER SERVICE, THEY TAKE THERE SWEET TIME... IM HONESTLY NOT EVEN EXPECTING TO RECEIVE WHAT I ORDERED I GOT SCAMMED! ITS BEEN MONTHS! MY FIRST HIINT THAT I SHOULD HAVE PAID ATTENTION TO AN NOT ORDERED ANYTHING FROM THIS SPUNKY SCAM SITE WAS THE FACT THAT PAY PAL WASNT AN OPTION FOR PAYMENT... I ONLY TRUST PAY PAL WITH MY MONEY... PAY PAL WASNT AN OPTION (HMMMMM I WONDER WHY) obviously pay pal doesnt work with scammers! MY ADIVCE: DO NOT $#*!ING EVER ORDER FROM THIS SITE! OR ANY SITE THAT DOESNT OFFER PAY PAL AS AN OPTION FOR PAYMENT! DO NOT ORDER FROM SPUNKY SCAM SITE! DO NOT ORDER ANYTHING FROM SPUNKY SCAM DOT COM!

I placed a order couple weeks ago and hadn't heard any thing from them so decided to email them and the next evening got a email back about my concerns and have been in contact with them since. They only had half my order but shipped out what they had plus refunded me my shipping cost and are in talks with me about upgrading to a different product at no cost to me. So far so good I am pleased!

Well wanted to update my review about my order which was upgraded at no cost n free shipping. My second half of my order finally shipped and will be here Wednesday and happy to say I am good with the outcome. Customer service needs work.