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New Hampshire
61 reviews
313 helpful votes
Follow Clayton R.
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It's nice for the consumer but if you're a musician selling your music on spotify, you know they don't pay you s**t. You get 0.7 cents on there. No, that's not 7 cents. That is seven tenths of a penny. Which means you don't even get paid one penny per play. Not a very efficient source of income, I'd say. Spotify is putting musicians out of business because of this. They are running the site, making money from consumers, while the people who REALLY run it - the musicians/songwriters - are getting duped. If you want proof of this, then do the research.
By the way, I see people who use spotify for the same 8 songs... nothing else. If you wanna listen to the same 8 songs via spotify, just go buy the 8 songs on itunes. It's cheaper & it's a one time cost. This way you're not paying $10 per month for something you could pay $8 for one time & be all set.
As a musician, I am among the several people who stopped selling my music on spotify. I don't support this kind of business practices. So I took my music back... MY music. The stuff I put my blood sweat & tears into producing.
This is just my opinion. No offense to people who use it.

Date of experience: December 28, 2016
Connecticut
1 review
1 helpful vote
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Got a 5 dollar ice scraper described as a snow shovel, that I ordered and paid $69 dollars for, which was supposed to be a 40 volt electric snow blower. Spotify would not identify who the seller was.

Date of experience: November 23, 2018
Singapore
3 reviews
0 helpful votes
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Try it!
October 19, 2017

Definitely try it! This is one of the best apps on the music. Customizable playlists and uploads, the quality of sounds listed - I like it all. Just needs some caching and it becomes really outstanding!

Date of experience: October 18, 2017
Indiana
1 review
0 helpful votes
Follow Dartanion S.
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Pause before purchasing Spotify premium. One will get just about the same service using the free version. Customer service is also almost nonexistent. Good Luck.

Date of experience: January 26, 2023
Maine
4 reviews
24 helpful votes
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Amazon Unlimited Music has this missing feature - but they don't carry my podscasts! MAJOR ISSUE - Spotify does not have a function when you go offline from WIFI to just automatically switch over to play downloads only. If you forget to do switch it to "Offline mode" manually to only play your downloaded music and / or podcasts it will chew through your data very quickly. This is all over the internet as one of their fatal flaws

Date of experience: February 18, 2022
France
3 reviews
0 helpful votes
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Could be better
January 18, 2021

Could be better for me. Personally I imagined a little better interface and performance. Cant tell my choice as this would be an ad, but so is my subjective marking.

Date of experience: January 16, 2017
GB
4 reviews
4 helpful votes
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Amazing
June 22, 2017

No better music streaming service on the planet. I've not signed up for the premium account but the free one is just fine aslong as you dont mind a few adverts now and again

Date of experience: June 22, 2017
Canada
4 reviews
2 helpful votes
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The university student discount is available through out Canada, but doesn't apply to universities in the province of Quebec.

Do not support companies that segrate against cultural minorities.

Date of experience: September 29, 2020
Ohio
76 reviews
124 helpful votes
Follow Emily B.
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Spotify is different then most radio/music apps because you can create your own playlists with songs that you like. There are a lot of adds on this app/website but you can pay to have those taken off

Date of experience: August 8, 2018
Canada
1 review
0 helpful votes
Follow Sandy W.
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After turning off ALL notifications your app STILL has the incessant need to notify me of every song I listen to, ALL the time, even when it's been on my playlist for years. ANNOYING and ignorant as far as I concerned. Your company OBVIOUSLY doesn't give a $#*! about it's customers. The app can't even do an acceptable shuffle on my playlist, it plays the same half dozen or so songs over and over again. The app is pathetic as far as I concerned. Give it a zero but that's not an option.

Date of experience: July 2, 2023
Arizona
8 reviews
15 helpful votes
Follow Katie Y.
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I used a free account, and now I'm using premium and it's worth every penny! All my favorite songs are on spotify! Plus, I discover great things every day!

Date of experience: December 1, 2016
Arkansas
9 reviews
8 helpful votes
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I'm a fan
December 30, 2015

While it was much better when I was a paid subscriber (my job is no longer conducive to listening to music all day, so I went back to the free status) and I didn't have to hear the same commercials over and over again, I am still a huge fan of Spotify. And the weekly recommendation mixes are SPOT ON!

Date of experience: December 29, 2015
Virginia
2 reviews
0 helpful votes
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Love this service
October 10, 2017

I usually can find whatever song I'm looking for and the audio quality is excellent. I like creating playlists and have them show up on all my devices.

Date of experience: October 10, 2017
Arizona
1 review
0 helpful votes
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DONT GET SPOTFY
April 21, 2023

After a week, the DUO plan does not work. They have no phone number. Their answer is to delete your account and re install the app. I had done this. FOR A WEEK. Now im worried that this $#*! show has my account number. The "chat" will ruin your account further if you start asking the HARD QUESTIONS LIKE ARE YOU LIGIT.

Date of experience: April 21, 2023
Poland
1 review
0 helpful votes
Follow I hate S.
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It feels like it's playing one add for 1 unskiped song (u get 6 skips an hour), I'm not buying your stupid premium or listing to the trash songs you're promoting, in foct I make it my personal to avoid any artists that promote themselves in spotify adds. Not to mantion if I search up a song and try to play it, it will play a song from the entire album or smt. I genuinely hate spotify. They just have to make the adds 30 second long, that's not necessary, feels like they make them that long and get the most annoying voice actors just to spite me. I would rather listen to paint drying than use this app. The only reason I won't buy premium is becouse 90% of the stupid adds are about spotify premium, that's for remanding me why I sould use another app!

Date of experience: July 14, 2023
California
1 review
1 helpful vote
Follow Carol H.
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I think my title said it all. Promote brain washing antivirus crap over music? Really? I will never be a customer and never suggest any one should be!

Date of experience: January 26, 2022
Tennessee
3 reviews
10 helpful votes
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Music Samples
January 29, 2019

Spotify is good to get samples of new and old music before you decide to purchase it. I even have one of my own songs on there now as well as on You Tube. Great sites

Date of experience: January 28, 2019
Netherlands
13 reviews
9 helpful votes
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Music +
July 13, 2023

I recently noticed that besides the music, the app offers additional information about the artists.
For example, you can see the schedule of upcoming events or concerts.

Date of experience: July 13, 2023
California
6 reviews
14 helpful votes
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NICE BEAT FOR YOUR BUCK
January 31, 2018

WELL THERE IS NOT MANY COMPLAINTS ABOUT THIS WEBSITE. The cost is $10.00 a month with unlimited use. No commercials once you pay for it, It has almost any song you want. The process to download is so easy a newborn could navigate through it procedures. It is a great website to use if you love music.

Date of experience: January 30, 2018
Australia
1 review
0 helpful votes
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Nasty company
February 10, 2022

The fact that this company supports racist views instead of condemning them is enough for me not to use it anymore. And the fact that they financially abuse the artist is just another reason.

Date of experience: February 10, 2022

Overview

Spotify has a rating of 2.3 stars from 242 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Spotify most frequently mention customer service, credit card and family plan. Spotify ranks 9th among Music Discovery sites.

service
75
value
72
shipping
25
returns
27
quality
70