Bought an Item and requested expedited shipping which cost 90 dollars. Find out one of the items has to be put together after identifying it was not shipped.
I guess that I did not scroll down far enough to read that the item needs two days to be put together... relooked at my confirmation email it was not identified there. Nor was it highlighted when I made the purchase... would not have paid for expedited shipping and gone some place else.
Shady.
Contact the store and they basically reply too bad.
I like to shop small businesses as they typically have a more customer centric approach... not SportStop.
For some reason I thought there would be more than just lacrosse equipment. Ok, its not just lacrosse, but definitely the majority of items. Ordered some clothing instead, everything went well so maybe if I get into lacrosse I'll come by again.
I went on to by a lacrosse stick for my granddaughter for her birthday. I found the best price on sportstop.com. She used the stick twice and it cracked (Brine dynasty warp). The customer service was outstanding. Great communication and very helpful. Replacement arrived quickly.
My order involved a third party vendor who would be shipping me my product as it had customization. When I didn't hear from the vendor, I called SportStop to get tracking information. They quickly followed up with the vendor and gave me a timeline for shipping. They again followed up with me the next day to provide the ship tracking information. Customer service at SportStop is always top notch. And their prices are reliably among the lowest available.
I bought Warrior Jet Pack Max Grey Lacrosse Backpack Equipment Bag. It is not cheap. But I decided to buy it because I heard this company provides quality products. And it is really true. The tissue is very strong and it is cleaned easily.
My experience with SportStop went very smoothly. I received my order quickly and was very happy with the communications the entire time, from order confirmation to shipping confirmation and updates. Would use them again.
I forgot to add an item to an order. Contacted sales to append forgotten item to order however the order had already shipped. To compensate, sales shipped the item for free. Flexible service is great service!
Bought a pair of turf cleats for lacrosse that I could not find in stock anywhere else. They actually showed up before the expected delivery date. I will definitely buy with confidence moving forward and make sure I check here for more equipment needs.
Best place to buy lacrosse goods. Super fast delivery and awesome customer service. Asked for a detailed illustration of Korea on my box and that's just what I received. Only good things to say about SportStop.com.
Scoured the internet for lacrosse gear - local shops lack both quantity and quality. Found multiple items at Sportstop I could not find online anywhere else. If you or kids play lacrosse, check this site out!
Someone recommended this site as we are now getting into Lacrosse, and the experience was great. Items shipped promptly and ready for our first weekend. Prices were good and look forward to ordering again.
Great choice and variety of different items for playing lacrosse. I'm glad that we finally have stores dedicated to one single sport, and sales people are real professionals in what they offer.
I was very pleased with my first ever experience with Sportstop.com. Website worked great, lots of LAX equipment to chose from, good pricing, quick delivery and great return policy. What else could you ask for? I will definitely be coming back here for future needs!
We were looking to start a little league lacrosse team for our local children and the main concern was equipment cost. Sportstop has terrific deals on starter sets that are under $100 for everything you need. That price point cannot be beat as we looked everywhere. The pads are solid and hold up well.
Great quality and quick shipping, will definitely order from Sports stop again! We were able to get my daughter a pair of lacrosse cleats that she had seen and that we couldnt find in stock anywhere else.
I've been ordering products from Sportstop for years. Always have competitive prices and free shipping for orders over $49... and orders usually show up within 3-4 days max. I've had a couple instances where I've needed to use customer service and each time was happy with the resolution. I haven't found a more liable lax site that can match their selection, prices and service.
We were very happy to find XS lacrosse gear for our five year old, and everything fit perfectly! Quick delivery and great follow-up regarding our order. Thanks Sportstop!
Ordered an Under Armor girls lacrosse shaft from Sportstop because of their online chat. I had a question if the stick would fit the head I had and they were able to help me right away thru chat. Their customer service is excellent - great ordering, update on shipping and it arrived on time. Great experience.
Quick and easy, and pricing was competitive. Will be ordering from here again. The stick I ordered for my 7 1/2 yr old, he has been playing since age 3 and he is loving the stick. The grip on it feels really good and it's extremely light, very pleased with purchase!
I purchased these for my grandson, his HS's Varsity lacrosse goalie. He's used many goalie gloves over the years and these are, by any measure, the best fitting with the most protection yet still allowing ease of hand/finger movement of any other brands he has used. A great addition for his senior year of lacrosse.
I asked many questions of the Sport Stop support staff before purchasing these. Their answers were quickly provided and with enough detail to easily reach my decision. Thank you Sport Stop!
SportStop.com has a rating of 3.3 stars from 263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportStop.com most frequently mention customer service, lacrosse gear and great price. SportStop.com ranks 11th among Sporting Goods sites.