Overview
SpinLife has a rating of 4.1 stars from 254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpinLife most frequently mention good experience and great job. SpinLife ranks 3rd among Wheelchairs sites.
I found it very difficult to navigate the website. Can you please email me at *******@aol.com to find out when the transport will be delivered. Thank you for your cooperation in this matter.
This is my second purchase from Spin Life and they have an easy website to use and help you, totally recommend them for your needs
Dear John,
We are happy to hear you enjoyed your buying experience and that we are easy to do business with. We hope you are satisfied with your purchase and we look forward to serving you in the future.
Sincerely,
SpinLife Customer Service
Completed order in less than 2 minutes easiest I ever ordered from.
Dear Michael, We are happy to hear you enjoyed your experience and that we are easy to do business with. Thank you.
Phil was helpful in finding the best fit for my TiLite wheelchair. He was patient and explained the pros and cons of what I wanted and never made me feel rushed or like I was wasting his time. I haven't received the product yet due to just ordering it but I am hoping it works as well as I expect it will.
Dear Kaith,
Thank you for your recent purchase. We appreciate that you let us know about your ordering experience and how pleased you were with working with Phil. He like all of our associates are caring and knowledgeable individuals who make customer satisfaction a priority. It is our hope that you will consider SpinLife for any of your future mobility needs. Thank you for your 5- Star rating!
Sincerely,
SpinLife Customer Service
Had an easy experience doing this everywhere should be this easy. Only had to do once and understood everything
Hello Pamela. Thank you so much for rating your experience with us so highly!
Needs for client were easily identifiable with your website. Options were clear to customize. And placing an order was simple
Thank you
Hi Marie. Hank you so much for leaving us a stellar review!
After 5-6 transactions from mobility scooters to seat cushions, I am very impressed with Spinlife. Their website is very easy to use and their phone support is excellent. I bought a portable power wheelchair and had a bunch of questions. They patiently answered them and helped pick the perfect one. That's impressive considering it was heavily discounted! Fast shipping and they keep their promises.
Dear Patrick,
We are pleased to hear that the associate you worked with at SpinLife was very helpful and that we are easy to do business with. We at SpinLife take pride in knowing that we are helping to make a difference in people’s lives by the products we sell and the service that we provide. You are a valued customer and we appreciate your five-star review.
Sincerely,
SpinLife Customer Service
Awesome business, very helpful, good prices. I love the different choices and colours of the three wheeled scooters
Dear Dawnette,
We are happy to hear you enjoyed your buying experience and that we are easy to do business with. We hope you are satisfied with your purchase and we look forward to serving you in the future.
Sincerely,
SpinLife Customer Service
I told Jamie what I needed, and she gave me 3 reasonable options. I picked the best that suits my needs and am looking forward to enjoying my back yard again!
Dear Don,
We are pleased to hear that the associate you worked with at SpinLife was very helpful. We hope you are satisfied with your purchase and we look forward to serving you in the future. Thank you for your 5- Star rating!
Sincerely,
SpinLife Customer Service
The site was easy to navigate and the information was clear and easy to understand. I will update my review after delivery.
Dear Ann,
Thank you for you purchase and your 5 Star review. We hope you are satisfied with your purchase and we look forward to serving you in the future.
Sincerely,
SpinLife Customer Service
I had to contact customer service when I encountered a problem ordering online. The representative was extremely helpful and efficient. I was able to quickly complete my order.
Dear JM,
We are happy to hear how pleased you were with the service provided to you. Thank you for your 5 Star rating!
Sincerely,
SpinLife Customer Service
I believe purchased batteries and charger for a scooter for a friend so they would able to get around.
Hello Lonnie. Thank you for the 5 Star review!
Very helpful with my purchase looking forward to using the scooter
Hello Donnalda,
We are delighted that you had a great experience with us. We're especially pleased to hear that we were helpful, making the process easy for you. It's wonderful to know that our staff's expertise is appreciated. Thank you for taking the time to rate us and share your positive feedback!
Ordered scooter on 6-5-24 with white glove service. Found out there was 380 miles difference and several weeks wait. Disputing prior order and placed new order as a direct. I'll take my chances.
Dear Jonathan,
We sincerely apologize for the length of time it is taking to complete your white glove delivery. Unfortunately we only have one delivery technician that can make deliveries to your area. We are arranging to have your scooter forwarded to you from the delivery agent and you will be refunded your white glove delivery fee. You are a valued customer and we appreciate your business. It is our hope that we can assist you with your future mobility needs.
Sincerely,
SpinLife Customer Service
This guy was great he knew the product and talked with me didn't rush me which is very helpful
Hello Michele. Thank you for taking the time to share your positive experience
The sales lady worked very hard to find a scooter in my price range with all the specs that I needed.
Dear Penny,
We are pleased to hear that you had a very good ordering experience. We thank you for your purchase and your 5 Star review. We look forward to serving you in the future.
Sincerely,
SpinLife Customer Service
Very important 🤔 i need the scooter I am thankful I was in a car 🚗 🚨 accident it was not my fault I need to get back to walking
Dear Debora,
Thank you for your purchase and your 5 Star rating.
Sincerely,
SpinLife Customer Service
I was connected with Phil to go through measurements for my chair. He was very professional, kind and helpful. This is my first wheelchair and he gave me great advice and recommendations. This made the process easy and quick. He is very knowledgeable about each chair and measurements.
Dear Diana,
Thank you for your recent purchase. We appreciate that you let us know about your ordering experience and how pleased you were with working with Phil. He like all of our associates are caring and knowledgeable individuals who make customer satisfaction a priority. We hope you are satisfied with your new wheelchair and we look forward to serving you in the future. Thank you for your 5- Star rating!
Sincerely,
SpinLife Customer Service
Our First shopping experience,delivery was FANTASTIC! We are happy with service and product. Now
We started with our second order hope to have same experience. We'll let you now.
Thanlk you All!
Jose Lorenzo.
Dear Jose,
We are happy to hear you enjoyed your first buying experience and that you are a repeat customer. We hope you are satisfied with your purchase and we look forward to serving you in the future. Thank you for your 5- Star rating!
Sincerely,
SpinLife Customer Service
I bought a scooter for mom from Spinlife, but she never really used it. The battery died and no good from lack of charging & use. Spinlife helped me find the battery I needed for the scooter...about 10 yrs later! It's always best to deal w the pros!
Dear Maria,
Thank you for taking the time to let us know what you were experiencing and how we were able to assist you. We at SpinLife take pride in knowing that we are helping to make a difference in people’s lives by the products we sell and the service that we provide. You are a valued customer and we appreciate your Five-Star review.
Sincerely,
SpinLife Customer Service
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- Columbus, OH, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Robert,
Your order is out for delivery today. We would like to know more about you experience. Please contact us at your convenience