• SpicesOfIndia

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Overview

SpicesOfIndia has a rating of 1 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. SpicesOfIndia ranks 44th among Spices sites.

How would you rate SpicesOfIndia?
Top Critical Review

“Horrible service and poor customer service and hygience standards”

Vicky A.
12/5/18

Horrible service and very poor customer service. Delivered damaged and torn item and refused to refund. No regard for quality or hygiene standards. Disappointing experience overall. Recommendation - do not buy from these guys.

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user vickya30
1 review
1 helpful vote
December 5th, 2018

Horrible service and very poor customer service. Delivered damaged and torn item and refused to refund. No regard for quality or hygiene standards. Disappointing experience overall. Recommendation - do not buy from these guys.

Thumbnail of user sharronn3
1 review
0 helpful votes
December 17th, 2016

I paid for 2-3 day delivery. My 'fresh' herbs arrived 7 days later and had turned yellow. The reply to my email complaint was " we recommend you choose next dat delivery on fresh items". Did not address the delay nor ask for product to be returned for a replacement. In short, didn't want to take any responsibility. I shall not order from them again and suggest others don't either.

Thumbnail of user grahams15
2 reviews
8 helpful votes
December 15th, 2015

Dreadful. When I raised a complaint with this retailer about the unusable condition of the spices they had supplied, instead of asking for the product to be returned for a replacement or refund, their short email response was that I should "contact the manufacturer with any quality issues". Not only does great customer service not exist, this retailer actually denies responsibility for the goods they sell. Unlike Spices of India, PayPal made an immediate, no quibble, refund.

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About the business

Buy authentic Indian Food, Indian Spices and Indian Cooking Ingredients online from Spices of India - the UK's premier Indian Grocery shop for Indian Food.

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