website thubmnail of Glamood

GlamoodReviews 12

1.5
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Glamood Reviews Summary

Glamood has a rating of 1.5 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Glamood ranks 3464th among Clothing sites.

service
6
value
8
shipping
6
returns
8
quality
7
Turkey
1 review
1 helpful vote
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No refund
May 24, 2024

They send me are wrong item which was 4 sizes bigger than my size. And I had also ordered a matching shirt for the pants so i am disadvantaged for both of the items. They are refusing to take refunds from another country than Italy for not to pay the international shipping and customs. It's completely their fault and they make me pay the price. Stay away not reliable very bad customer service lying.

Date of experience: May 24, 2024
Florida
1 review
1 helpful vote
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Fake products
October 15, 2023

I have a brand name clothing. I saw they sold it here as well, so I bought a few of them. They are not like the original brand name. They are an obvious fake where they ironed on the sticker of the brand. The fabric is also no the same quality, it is much cheaper.

Date of experience: October 15, 2023
Netherlands
1 review
4 helpful votes
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Items are not real and bad costumer service
June 7, 2022

This website is just horrible. They keep selling fake items to people and give them the same explanation ''we get our products from boutiques'' these items are not real and i provided proof but they didnt want to take my shoes back because i wore them. How is it my responsibility to detect if theyre real or not? The website literally says '' all items are 100% authentic''. So, if youre a fashion lover and willing to pay a few euro's for fake items. Go ahead but font expect them to help you when a friend of yours tells you your clothe/shoes are fake. Please take legal steps because this is illegal.

+11
Date of experience: June 7, 2022
Georgia
1 review
2 helpful votes
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If you are looking for genuine designer clothing at best prices, glamood.com should be on top of your list of online apparel stores!

Date of experience: May 24, 2022
Canada
1 review
2 helpful votes
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Be aware you will have to pay extra money to clear your package from customs.
Order shipped to Canada

Date of experience: March 15, 2022
Canada
1 review
3 helpful votes
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Defective Dsquared Jeans
February 9, 2022

Bought a number of items back in August 25,2021. One of the items is defective. Tried to connect with Glamood for 4 months, I asked for a full refund. They refused. In the end, they forced me take a store credit back which I finally agreed but they never emailed the code to me. So I escalated the case with Paypal, they told me the merchant wants me to return the whole shipment in order to get a refund. This is so unreasonable consider months have gone by, I have already worn some of the items and they expect me to return the whole thing, which they will never take back the worn items. The part that frustrates me the most is the fact that Paypal is also on their side ALSO. Since day one, I only requested the refund of one item. Now I have take the whole loss of €132 for the one defective item. You will find out how these guys function once you have problem with the shipment. These guys function like a mom & pup store, it's absolutely terrible. I have never had any issues with any other website I shopped with, these guys are very dishonest and CROOKS! SO BEWARE!

Date of experience: February 9, 2022
Georgia
1 review
8 helpful votes
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Glamood sold me Fake Amina Muaddi boots. Company offered a return once shipped back since I used PayPal. Shipping from the US to Italy took a month and cost me $77 to return fake merchandise.
Buyers beware don't be enticed by their sales, especially if you are not in Italy. If you want to risk it, kindly use PayPal.
Dishonest company! Let us know these are dupes so we can decide to buy or not.

Date of experience: February 5, 2022
Belgium
1 review
1 helpful vote
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Helaas
December 30, 2021

Snelle levering. 32.5euro betaald voor de retournering omwille vh gewicht... de schoenen waren op zich niet zwaar maar wel de verpakking. Bij terugbetaling werd nog eens 2.5euro weerhouden. Ik zelf ben er klaar mee. Super jammer!

Date of experience: December 30, 2021
GB
1 review
3 helpful votes
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VAT of price
December 23, 2021

Please confirm whether the price of goods sold locally includes the VAT? Please reply it directly not always try to confuse customers.

Date of experience: December 23, 2021
Illinois
1 review
6 helpful votes
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Never received items
December 2, 2020

I spent $1100 on 2 boots from here 2 weeks ago and never received it! I filed a case with dhl who Admitted to the packages being missing and that the driver should have never waived a signature. The only thing they needed was for this site to file a claim! Glamood refused to do so, instead they fought me on paypal claiming the items were " delivered" which they were not! Worst costumer service! I know DHL paid a claim to them, yet they refuse to refund me! Do not shop here

Date of experience: December 2, 2020
Switzerland
1 review
1 helpful vote
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Love it
October 3, 2016

Very professional, great service, great products and great promotions! Attention, it can be expensive if you live outside of Italy, as you have to bear import duties in this case. However everything is stipulated in their terms and conditions.

Date of experience: October 3, 2016
Lithuania
6 reviews
12 helpful votes
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Always suggesting discounts and discount codes. The company is trustworthy. I bought from them D2 shoes made in Italy and Just Cavalli capri jeans made in Romania. Everything is in good quality.

Date of experience: September 26, 2014

From the business

Man, lady, kid fashion clothing at discounted price, free shipping to Italy.