Southern Guarantee Moving and Storage

They picked my stuff on 18th June and first day of delivery was 24 June. I am still waiting for my stuff to be delivered from more than 1 month.

I am living in empty house from last more than 1 month with my 2 small kids and in a very frustrating situation.

They don't give any tentative date for my delivery as well

I have done contract with them to move from Tennessee to NC only 540 miles. They keep saying that my stuff is in Georgia public storage.

I am extensively following up from last 2 weeks with them and they are not helping to expedite.

I advice to think 1000 times before doing any contract with this company.

Amazing experience with these guys. Super friendly and did everything! Done all the lifting and maneuvering. Helped to dismantle things and went above and beyond. Very reasonable price too. Would highly recommend and use again.

They helped me relocate my two-bedroom apartment. The results they achieved were beyond my expectations. Everything was packaged securely, and there were no hidden fees. Of course, I'll use them again and recommend them to my loved ones.

This company is a complete fraud! Do not let them convince you otherwise! Beware of Greg Johnson and Mike Ross! This is a game to them and they will try and con you into wiring deposit money to them! Nothing they told us was truthful. We lost $2800. 00

They did everything well and treated our items with the most excellent care. Melvin made the quote process easy and transparent. He wasn't exaggerating when he said customer satisfaction was the most crucial thing for Southern Guarantee Moving and Storage. They were able to schedule the move exactly when we needed it. I recommend them highly and will use them the next time I move.

I recently used Southern Guarantee Moving and Storage for a move from AL to KS. The team was quick, professional, and took extra care to make sure my items were packed/ unpacked properly, and they have come through and provided brilliant service, but this team was the best I've had yet. Would absolutely recommend it to anyone.

I've used Southern Guarantee Moving and Storage thrice now. Each time they removed the stress of moving residences. They were highly excellent, fast, and came at the best cost. They took care of everything I was worried about and made the day easier than I thought.

I've used Southern Guarantee Moving and Storage they were excellent. Reasonably priced, always on time and professional, and accommodating if you forgot to list any items that they need to pack. Based on my experiences with the team and several other companies, they set the standard that other companies should try to attain.

The apartment that I moved into is on the 4th floor and doesn't have an elevator. Therefore, the guys had to hold up about 10 big bins, a mattress, a bedspring, and two dressers, and they were highly efficient! Highly recommend them!

When the five movers came, they each introduced themselves by name. They did not waste any time during the entire relocation! They discussed every move and carefully handled every box and piece of furniture.

The move from start to finish was flawless, and professional. The team in the TX and abroad were beautiful to work with - responsive, helpful, knowledgeable, and problem-solvers. It was a good value for the service provided. Five Star feedback from this satisfied customer.

The great degree of professionalism shown in dealing with us and managing the products left an impression on us. We are ecstatic with how the goods were moved, delivered, and put together at the destination. Regards, guys!

They were super-organized, polite, communicative, and efficient. They were highly transparent. They provided an email estimate before the move date and followed up by phone to ensure I received it. Randall even called during the move to make sure things were going smoothly. I recommend them to friends and family.

Our coordinator kept us informed through every phase and checked in to make sure we didn't have any questions or needs. The crew went above and beyond to keep us happy and make the move as easy as possible. The crew from the move also did a fabulous job and were friendly and efficient. We couldn't have asked for an easier moving experience. Thank you, Southern Guarantee Moving and Storage!

Really did an amazing job. Took all the stress out of moving! I had the full packing and moving service and all of the guys were super helpful, polite and careful. The office staff was fantastic too and got everything sorted at very short notice.

This company is horrible! They perpetrate a typical bait-and-switch -- provide great rates on a "binding estimate" then tried to up the rate by 50% when they came to pick up the belongings. They did this to me twice (having first assured that the first time was a "misunderstanding"). I will be seeing them in federal court and, separately, pushing for criminal charges. In my opinion Southern Guarantee Moving Company is perpetrating fraud. I can't believe the government lets them get away with it. If I cold have given "zero" or "-10" stars, I would have, but SiteJabber doesn't allow that. I was told today (2/10/23) by the U.S. Department of Transportion consumer complaint line that they have received "more than 100 complaints" about Southern Guarantee within the past year, and that the company is currently "not authorized" to do interstate business. Before I engaged them I read general reviews, and they had a mix of favorable and unfarable that made them seem about average, but in retrospect I think any positive reviews were likley planted through it's own marketing department.

I would give 0 stars if I could.
We scheduled a move on a certain date and then without any notice, the date was changed. This happened only 3 days before our move, ruining our travel plans.
The supervisors were less than helpful and rude on the phone. They explained that they couldn't refund us the $800 deposit even though they didn't do anything for us but cause additional stress.
Our dispatcher was very misleading and said everything necessary to get us to sign the paperwork, making it seem as if they had our best interest in mind.
If you want an easy move, do yourself a favor and choose someone else! These people do not care about your time or money!
If you do choose to hire these people regardless of the multitude of negative reviews, make sure you read their contract very carefully. They aren't scared to screw you over!

Unlike the previous time I needed a moving company, Southern Guarantee Moving and Storage is completely trustworthy. My items arrived in a week and a half, rather than the four weeks I had been told. When I contacted with a question or issue, they always answered the phone.

I am missing 3 boxes. One with many nuts and clothes, one with a set new set of Calphalon pots and pans, a bathroom scale, a beige color fleece jacket, plum down jacket and more clothes. This move came from a LA truck to Fort Worth Tx

Amazing experience. I had to move up my move date and they were so accommodating, customer service was great. The movers were very professional and kind and they did a wonderful job. I will definitely use them again when I move next.