The customer service was great! They emailed me back within the day if I had any questions about the item or if they needed to clarify special handling. Very personable and speedy shipping, plus the best prices I could find online. They even offered personalized engraving for a nominal fee. Would do business again.
Great site, easy to navigate. Cheapest prices on SOG knives I have found online. I love the $5 CNC laser engraving option. Fast shipping with detailed tracking information. Ordered Sunday night, received Friday morning. Not bad from Louisiana to New York. Highly recommended!
I had a very good buying experience from this firm - the knives I ordered were shipped out within 24 hours after I placed my order and they arrived promptly. They were in exactly the condition advertised and the laser engraving I requested turned out great. Also, their prices are very competitive and their engraving rates are especially reasonable. Would buy from again and recommend without hesitation.
I put 1 star rating but they deserve 0...
I have bought a knife 2 weeks ago, on sog-knives.net, they send me an order number and they were supposed to send me shipping informations 2 days after. They have taken the money and then NOTHING! They don't answer to mail or phone calls. Very bad sellers. I think every good reviews about them is fake. I'll wait one more week and if I still have no knews I'm gonna signal HYMEL Products LLC and sog-knives.net to FTC.
I purchased 9 Tool Logic Knives as gifts for my groomsmen. The knives themselves are great, and the service I received was just a good! The personalized engraving on the blade is nice. It might be better if they could do it on the handle of this knife, but it's not a big deal. Shipping was fast and customer support was very helpful when I called with a question!
I discovered this site trying to find a SOG knife for my son. The prices were so good that I was FORCED to get a blade for myself! These folks also offer engraving on blades and embroidery on the nylon sheaths. I had my Pendulum engraved and it makes this great knife even more special. I haven't had any problems with these folks and I don't expect to either. They aim to please and I am damned tickled!
Great buying experience with sog-knives.net. I purchased a Twitch XL on Friday night and received it in the mail the following Friday. It was as advertised and super sharp right out of the box. Sog-knives.net has the largest selection and best prices I have found.
I will definitely be a repeat customer.
Randy K
I purchased the Mini Pentagon M14 which was a very nice knife. The shipment did not take to long about a week. The knife was just not what we were really looking for we were expecting a much bigger blade considering the size of the knife but it seemed very thing and that it would break on impact.
There is www.sogknives.com and www.sog-knives.net
I called sogknives.com and the two are not related. I ordered a product from sog-knives.net and they doubled billed me (the amounts were different by one cent so the bank didn't stop the double-dip into my account). I have contacted them by phone and email and have received no response. My assumption is that www.sog-knives.net is a scam site that will rip you off. DO NOT BUY PRODUCTS FROM WWW.SOG-KNIVES.NET.
I ordered a SOG knife with a kydex sheath but received the knife with a nylon sheath. I contacted their customer service and they asked me to mail the sheath back to them and they would send the correct one. There was no offer to pay for the shipping that it cost me to send the incorrect sheath back. She stated the boxes come to them without the type of sheath listed and they didn't check. Their mistake cost me the extra shipping, and to Alaska its no good to have to pay for it twice. The fact they are not double checking to make sure an order is correct or to satisfy a customer on their error speaks volumes to me.
Hymel Products, LLC has a rating of 3.9 stars from 19 reviews, indicating that most customers are generally satisfied with their purchases. Hymel Products, LLC ranks 13th among Knives sites.