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How would you rate SoftwareKeep?
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California
1 review
1 helpful vote
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Best tech service ever
December 26, 2017

They went all out in resolving my Microsoft Office issue.
Clearly they know what they are doing, i thought Microsoft will help me out on this issue but instead its their reseller that help me out and amazingly resolved my issue.

Date of experience: December 24, 2017
Maryland
3 reviews
11 helpful votes
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Softwarekeep.com
May 22, 2017

Had problems with software key and installation that needed to be resolved
And the vendor reached out to me to help with this inconvenience. Once
Problems resolved was able to install and use the software properly, Would
Compliment their customer service department

Date of experience: May 22, 2017
Florida
1 review
3 helpful votes
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Terrific!
April 11, 2019

My support agent Joe was terrific. He was able to resolve a problem with software download of MSOffice that I've never encountered before with a Mac. The service was fast, courteous, and professional without the million and one questions typically encountered with the average tech support. Much Thanks

Date of experience: April 11, 2019
GB
1 review
1 helpful vote
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Fast and Easy Download
November 5, 2017

Great Service great customer online chat. Thanks Don for your help. I have no patience and was contacting the on line chat spoke to Don, he asked me to be patient promised me the email was on its way with my licence number and sure enough. I have been scammed in the past with things like this and was panicking but sure enough, its through and I am happy

Date of experience: November 5, 2017
GB
12 reviews
5 helpful votes
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Worth It!
April 10, 2017

Ordered MS Office for Mac 2011 and I was able to install and activate the software easily! The only problem I had was that the email containing my download link and key came in almost an hour after the purchase. Doesn't matter, all I'm after is a cheap and working software for my Mac!

Date of experience: April 10, 2017
New Mexico
1 review
3 helpful votes
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If your computer malfunctions or OS has to be reinstalled 90 days after the purchase of software from them they will not replace the software. STAY CLEAR. YOU WILL LOSE YOUR MONEY with them. BUY software on USB or DVDs.
Their policy is software must be uninstalled. Well, if computer is frozen, that's impossible. Bad business

Date of experience: November 5, 2019
California
1 review
0 helpful votes
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I had difficulty downloading office 2010 after purchasing due to my inexperience.
Allan at SoftwareKeep offered to help and he was able to uninstall and reinstall the program with excellent results. My computer is slow but he stayed with it for as long as it took to complete the installation with success! Excellent customer service and very appreciated.

Date of experience: July 6, 2017
Illinois
1 review
7 helpful votes
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SCAM!
January 20, 2017

I ordered MSACCESS16. I never received it. I never received a refund. I would send emails and all I ever received was the email telling me I would receive a refund in 48 hours. I was told they were out of stock, however their website has always continued to list it for sale.

Date of experience: January 20, 2017
Philippines
1 review
0 helpful votes
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Excellent Service.
June 13, 2017

First I got two wrong keys (probably for different version). It was quickly sorted out and now everything is working fine. Thank You for Your Excellent Service.

Date of experience: June 11, 2017
California
1 review
1 helpful vote
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Over the Top!
October 17, 2016

I was able to purchase and download Office 2016 pro plus without any hassle! They have the cheapest software there is! Customer service was also very accommodating and friendly. Thanks softwarekeep!

Date of experience: October 17, 2016
Singapore
1 review
0 helpful votes
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Thanks
January 12, 2017

Hi, this is mrs. Williams, i would like to thank you guys for doing your best to help me install the software that i ordered last night, it's working now.

Date of experience: January 11, 2017
Philippines
3 reviews
0 helpful votes
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Everything went smoothly!
September 2, 2017

Everything went smoothly. I was contacted by a customer service representative to ensure that I was real and indeed ordering the correct item. Would do business again for sure.

Date of experience: September 1, 2017
Illinois
1 review
0 helpful votes
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Great Software
August 16, 2017

Totally working software. We ordered 5 office for our school and we ask special discount. The quotation is sent instantly via email so we finally made an order.

Date of experience: August 14, 2017
Massachusetts
1 review
6 helpful votes
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Scam
January 8, 2019

Bought Microsoft Office 2019 Home and Student, they send Microsoft Office 2019 Professional code and instruction, because they sold out on Home and Student. I asked to cancel order and they denied since code was used for software i didnt even bought.
They trying to scam people selling fake licenses.
Armis

Date of experience: January 8, 2019
Ohio
3 reviews
0 helpful votes
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James helped me to install my new Microsoft Office 2022. He was so patient and helpful, and friendly. So, thanks Software Keep company for your help!

Date of experience: January 5, 2022
Philippines
1 review
0 helpful votes
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Incredible Prices!
October 21, 2016

Softwarekeep have amazingly genuine MS products at a very low price! They were able to revert back to my order so fast that I was able to use my Office in an instant! Truly amazing!

Date of experience: October 20, 2016
California
1 review
1 helpful vote
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I was having a hard time installing Microsoft Office 2016 Professional Plus that I purchased but with just one call away, they helped me install it. Keep it up!

Date of experience: July 26, 2016
Philippines
8 reviews
0 helpful votes
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At this time of age, we really need quick downloads as everyone is on the go. That's why I purchased from this site and got what I need. Very affordable and worth every buck!

Date of experience: February 21, 2017
Illinois
1 review
0 helpful votes
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Great Saving
April 3, 2017

After they match the price. They also applied 5% on my purchase and I ask if they have it installed which I receive a call for installation assistance.

Date of experience: April 2, 2017
New Jersey
3 reviews
4 helpful votes
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Finish installation
August 23, 2017

The installation is very quick. It took only 30 minutes from order to final installation. It is really instant download. Cant find any software company other than this.

Date of experience: August 23, 2017

Overview

SoftwareKeep has a rating of 4.3 stars from 173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SoftwareKeep most frequently mention customer service, microsoft office and tech support. SoftwareKeep ranks 18th among Software sites.

service
20
value
20
shipping
3
returns
16
quality
20