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SoftwareKeep CA

How would you rate SoftwareKeep CA?
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Canada
1 review
1 helpful vote
Follow Harley J.
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I needed a MS Office licence for my Mac. When I first saw the prices on SoftwareKeep, I had doubt if those were authentic MS software. After reading the reviews, I felt comfortable enough to give it a try. I purchased a MS Office 2019 Home and Student for Mac. They upgraded me to Home and Business for Mac with no additional charge. I received the licence key in the email that came with a clear step by step installation instruction. Due to my limited computer knowledge, I needed additional help while installing. Their chat room technical support staff were very patient and super helpful. The licence is authentic. It shows up in my MS account. All applications are working perfectly. A big thank you to SoftwareKeep!

Date of experience: February 20, 2019
Canada
1 review
0 helpful votes
Follow Tara W.
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I was worried when I saw some of the bad reviews.
But the Microsoft Office package at SoftwareKeep was much lower than the lowest price I could find elsewhere (costco), so I risked it.
Glad I did. Very easy process.
The key was emailed to me within 10 minutes and it worked perfectly on the Microsoft site that they provided a link to.

Date of experience: February 23, 2018
Canada
5 reviews
0 helpful votes
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Legit Company
February 23, 2018

I bought Office for my new mac. I'm a bit afraid to buy due to reviews. I receive my software instantly to my email inbox and using Microsoft website I was able to install the software. They're not scammers based on my experience. The key is good the software we're sent instantly. It just a matter of how to follow instruction properly.

Date of experience: February 23, 2018
Washington
1 review
5 helpful votes
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Not helpful at all
October 14, 2017

My key is invalid. I contact them 3 times They ask for a screen shot of the invalid message and won't give me a refund without it. I send it 3 times. They say they never get any of the messages. So I m going to turn it over to the better business bureau. Be very careful with this company. I'm reading other messages about how they were scammed with invalid keys.

Date of experience: October 14, 2017
Florida
1 review
1 helpful vote
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They are the worse company you can hire in my opinion. They messed up my trees and hacked the up. They will not return my calls after telling me they would take care of my complaint. Very inexperienced personal. Terrible customer service

Date of experience: March 16, 2018
Illinois
1 review
0 helpful votes
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Chat was available after 830pm CST.

Don answered all of my questions, gave me a 15% off code, and stayed with me until my code arrived and was verified. It took longer than 15 minutes for it to arrive, so he sent it direct. The automated one arrived maybe 5 minutes after he send that email.

Code was verified and it downloaded without any issues.

Date of experience: February 25, 2018
Michigan
4 reviews
0 helpful votes
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Incredible!
December 31, 2017

I got myself a new laptop but it was on Windows 8. I was looking for a cheap Windows 10 I could replace it with and I got it from here. I was expecting like a used key or something but I got a genuine unused key! Incredible!

Date of experience: December 29, 2017
Canada
1 review
5 helpful votes
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Update
January 23, 2018
Updated review

To be fair, I did eventually receive a working copy and a refund of the purchase. Sooo, my chosen products were available, they don't seem to be scammers. Their business model seems to suffer due to the complexities of computers and software.

Date of experience: January 23, 2018

I have spent eight hours trying to get my purchase, so far they have delivered nothing but lots of waiting. Be cautious!

Date of experience: January 4, 2018
Iowa
11 reviews
0 helpful votes
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Where is my download
August 31, 2017

After I purchase i ask where is my download. They said it will be sent via email within minutes. I've waited and nothing came. I went to chat again and they resend the software details. Finally I received all the email software.

Date of experience: August 31, 2017
Canada
2 reviews
0 helpful votes
Follow D J.
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I purchased Microsoft Office 2019 from Catsoft.co which seems to be affiliated with or under the company SoftwareKeep.ca. The purchase price was great and the download and installation went very well with no problems encountered whatsoever. The product works very well on my Macbook Pro. Overall, extremely happy with my purchase and wouldn't hesitate to purchase from this company again.

Date of experience: November 20, 2019
California
10 reviews
0 helpful votes
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I was needing to upgrade my Windows 7 and was told to buy from here by my friend. The email came in and they sent me guides on how to install Windows 10. Tim was very kind enough to tell me to back up all of my data so I will not lose any of my files! I had the software successfully installed and activated after almost a day of backing up my data. Excellent service and products!

Date of experience: May 27, 2017
Canada
1 review
0 helpful votes
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Worth recommending!
April 21, 2017

My friend told me to buy a software here because its really cheap. I really need MS office because I have an important project to do. I just waited for few minutes and the product key arrived via email. One of the reps also helped me out installing the software for me. Worth recommending!

Date of experience: April 21, 2017
GB
12 reviews
5 helpful votes
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Awesome!
April 10, 2017

I purchased about a week ago and I was confused why I have not received anything via mail! My mistake as everything was sent via email. This was sorted easily when I contacted them. They even offered to install my Outlook 2016 that I purchased and set it up. Worth recommending!

Date of experience: April 10, 2017
VE
11 reviews
1 helpful vote
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Can't load
October 10, 2017

I can't load my project so I ask for help. They gave me a Microsoft website to download the software. Just a minor password reset now my software is loaded and working.

Date of experience: October 10, 2017
Philippines
3 reviews
0 helpful votes
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I was hesitant to purchase from this site at first as I saw some bad reviews on Facebook. Great thing I tried still. The software worked fine with my computer and I was able to purchase it at a way low price. Highly recommended website to purchase your MS software

Date of experience: March 14, 2017
New York
1 review
6 helpful votes
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Is there a ZERO!?!?!
September 30, 2016

The website said "11 available, order now". I ordered. My credit card was charged. No download available via email, no download available via their website. I call the 1-800 #, I am hung up on. I call again, I'm told it will take at least 24 hours for my product code. I tell them that is not acceptable I want a supervisor, refund me, I am hung up on again. I call back, I swear (can you blame me?) I am warned about vulgarity, I try to talk, no swearing, rep keeps talking over me, I attempt to explain I am the customer, let me talk... I am hung up on again. Horrible service, pay extra to get your product from the company that made it. This one cannot be trusted to deliver (but they will take your $$$$$)

Date of experience: September 30, 2016
Arkansas
4 reviews
1 helpful vote
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Clear
December 3, 2017

My key is invalid, I called and ask for help. After 2 phone calls they immediately replace my software key. They have the most effective support and very helpful too.

Date of experience: December 1, 2017
Florida
5 reviews
3 helpful votes
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Offer Good Product
June 26, 2017

I called and ask if digital download. According to gentleman over the phone Its digital download that they will send Product key and Download link via email within minutes. I ask if site is secured and if they can take my order over the phone. They said Its norton protected and for security they cannot take credit card information over the phone. I went online and finally ordered Office software I got my download instantly. I've clicked on the link and download is very fast. It ask for the key and accepted very well. Good experience as for first time online purchase.

Date of experience: June 26, 2017
Texas
1 review
2 helpful votes
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I thought I was scammed since I haven't receive anything after I made a purchase however I've checked my email after 30 minutes and found software download and key. Our internet is 24 megabits per second that took only 5 minutes to download the software. After the installation computer ask for the key finally its activated. Don't doubt this company as they sell Genuine Keys.

Date of experience: June 26, 2017
California
1 review
0 helpful votes
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Product key
June 28, 2017

I receive my download in my email. I was given a Microsoft website to download the software and sign up. I called Microsoft if the website is legit. Microsoft confirmed that it was legit Product key and Genuine re-seller as well.

Date of experience: June 26, 2017

Overview

SoftwareKeep CA has a rating of 3.7 stars from 109 reviews, indicating that most customers are generally satisfied with their purchases. SoftwareKeep CA ranks 37th among Software sites.

service
11
value
11
shipping
6
returns
9
quality
11