I have been on this website quite a few years now and met some awesome people online as well as in person. I even met my current partner off there :) It's a little dated (I understand it's being completely re-done though), but there are lots of members on there still to interact with.
Answer: Very easy the main admin responds within 24 hours and there are also moderators.
Answer: It's not a scam! Just a friendly free community for alternatives.