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Socks AddictReviews 26

4.1

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Socks Addict Reviews Summary

Socks Addict has a rating of 4.1 stars from 26 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Socks Addict most frequently mention and customer service. Socks Addict ranks 53rd among Shoes sites.

service
10
value
9
shipping
9
returns
4
quality
8

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2,037 reviews

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India
1 review
0 helpful votes
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These socks are incredibly soft and feel luxurious against the skin. The cushioning provides excellent support, making them perfect for long days on your feet or lounging at home.

Date of experience: September 18, 1996
India
3 reviews
2 helpful votes
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Easy to find what I want and pay. I am a previous customer.Everything I need is there. I love this site

Date of experience: December 14, 2023
Australia
1 review
0 helpful votes
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My experience visiting the outlet store was pleasant. I found interesting items at good prices. The service was friendly, and I was satisfied with my purchase.

Date of experience: August 15, 2023
India
18 reviews
1 helpful vote
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Socks Addict is the ultimate online destination for sock lovers. They have a huge selection of socks from the best brands, such as Smartwool, Darn Tough, Wigwam, and more. They have socks for every occasion, activity, and style. The prices are reasonable and the shipping is fast and free. The customer service is friendly and helpful. Socks Addict is the best place to buy socks online12

Date of experience: May 8, 2023
Oregon
4 reviews
2 helpful votes
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I like the assortment but can't rely on their quality. Though the colors are great. The prices are okay

Date of experience: March 15, 2023
Sweden
1 review
0 helpful votes
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Excellent!
December 8, 2022

Excellent! You couldn't do better than this company. Great prices, excellent quality and if anything isn't perfect, they ship you a new one. Truly the best.

Date of experience: December 8, 2022
Johnny G. Socks Addict Rep
over a year old

It is because of customers like you that we continue to improve as a business! Shop again soon!

California
1 review
0 helpful votes
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OK in the end
November 27, 2022

I have been trying ever since I accidentally completed the order to cancel it. It was successfully canceled after the weekend had passed. I will happily shop again with Socks Addict when I can get some Wigwams on sale!

Date of experience: October 28, 2022
Mississippi
1 review
0 helpful votes
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Sale on Wigwam
October 17, 2022

Great customer service. A problem was resolved very quickly, so fast that it was really no problem at all.

Date of experience: October 17, 2022
Austria
3 reviews
0 helpful votes
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I'm glad I found your store really good quality and reasonable prices, you can choose and buy everything without leaving home, and I do not like to waste time shopping

Date of experience: September 5, 2022
Johnny G. Socks Addict Rep
over a year old

Thank you for the awesome review Joshua!

We really appreciate you taking the time out to share your experience with us. :)

California
6 reviews
7 helpful votes
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Ordered in May. Still no socks. Even though they claim the socks are out of stock, you can order them on their website. Oh, and they censor any non-rave reviews on their website so beware of all those 5 star reviews. I wouldn't order from these little punks again even if they promised to act like grownups and send the order within, say, 2 months.

Date of experience: July 14, 2022
Michigan
1 review
0 helpful votes
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Great company
November 24, 2021

Bought the tube socks for my husband. They stay up where they belong in his boots. They are thick and supportive. One of the socks had a Flaw, contacted customer service, and they were polite, apologized for the flaw, and immediately sent us a new package of socks He loves these socks!

Date of experience: November 23, 2021
Ohio
1 review
0 helpful votes
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Good company
May 4, 2021

Good quality socks, easy ordering, prompt delivery.

Date of experience: May 4, 2021
Oklahoma
1 review
0 helpful votes
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Bad return policy
January 20, 2021

While their website says you have 60 days to return for a full refund, when I got a return authorization, they told me I only had 30 days. After that another 60 (website said 180) to return for a store credit, which expires after a year. Why would it expire? My money that they now have will not expire. Don't shop here.

Date of experience: January 20, 2021
New Jersey
1 review
0 helpful votes
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Better be correct
December 27, 2020

I purchased socks for a gift and the person getting the socks liked them but needed a different type of sock. There is a $6.95 charge to return the socks, as this person commented, not worth the cost. So make sure when you purchase socks from sock addict, you have everything correct or the price of the socks including return makes them too expense and a problem.

Date of experience: December 27, 2020
Idaho
1 review
0 helpful votes
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Return fee
November 12, 2020

Bought socks did not fit maybe I am too old but when I shop i view mens, so when put in size do not expect to receive a womens size and returned purchased correct size and was deducted a 6.95 return fee. Never do business here they distribute products do not manufacture no exclusive anything. Plenty of distributers out there with no return fee. And the best part of this is they are not the lowest price trying anew place and it sucked.

Date of experience: November 12, 2020
Illinois
1 review
2 helpful votes
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This is a total sham! SHAME ON YOU!

Your ads say there will be good values on socks to keep cold feet warm and then I look around and NOTHING is available for my son's size socks, AND I was promised 5$ off my order and that was another lie, you're tricksters and liers and karma will come for you, Now you're telling me that the item you took my money for doesn't exist!

Send my money back immediately or I will bring a fraud case against you, I am going to share this experience of inconvenience and lack of integrity or customer service

Date of experience: October 2, 2020
Vermont
1 review
1 helpful vote
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This place is a scam
August 21, 2020

I ordered socks from this company after they sent me a coupon in the mail. This was a big mistake, I ordered on August 10 and but August 21 I still had not received shipping confirmation. I than tried to call the company and three times it went to voicemail. Then I got their supposed email address off of my PAYPAL site and received notification from my email provider that Thor email system was refusing to accept my emails. Now I started to feel like I got scammed. I called PAYPAL and let them know what had happened and they told me that they would take care of it, although it could take up to a month to get my money back. BUYER BEWARE THIS COMPANY IS NOT TRUSTWORTHY!

Date of experience: August 21, 2020
Colorado
3 reviews
6 helpful votes
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Love this site
November 18, 2019

I cannot say that I have any return/exchange experience because I have kept all the socks I've bought. Smartwool and Vermont Tough are my favorites. The site is easy to use and has a fabulous variety. I have always received my items quickly and they were always packaged smartly, no overuse of stuffing. Socks are rather hard to break though. The company offers discounts and deals frequently, also. I have not destroyed or worn out one pair of socks throughout the years of buying them.

Date of experience: November 16, 2019
Arkansas
1 review
1 helpful vote
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The smart wool and darn tough socks I got were just cheap knockoffs - 3 wears and the elastic is worn out!

Date of experience: February 12, 2019
South Carolina
2 reviews
3 helpful votes
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Dont.
January 17, 2019

Very unresponsive company across multiple transactions and multiple methods of contact. No response as to my rewards points not showing up. No response to late shipping. Not worth it.

Date of experience: January 17, 2019

From the business

SocksAddict.com is the go-to source for socks addicts. Running socks, hiking socks, and more from Smartwool, Darn Tough, Wigwam and other great brands.


socksaddict.com
Founded in 2011
Rochester, MI, United States