• Social Security

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Overview

Social Security has a rating of 1.75 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Social Security ranks 12th among Retirement sites.

  • Service
    2
  • Value
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Social Security?
Top Positive Review

“Outstanding job on the phone by Erica Unit 56.”

Ray E.
1/3/23

I was only on for 15 or 20 minutes before Erica Unit 56 answered my call. Erica was so professional and so polite and was also so helpful. She was able to give me the basic information that I needed for my Tax Return. I am so happy to be able to send a very positive review and I cannot recall ever speaking to a Social Security counselor who was as professional and as helpful as was Erica Unit 56. My experience frankly brought tears to my eyes as I was overwhelmed with just how nice and helpful Erica was. I am so glad that I am able to recognize such a wonderful and professional experience. Lastly she wished me a Happy New Year and I wished her the same. I am a sappy guy and the tears came, but they were really happy tears. God Bless Erica Unit 56

Top Critical Review

“HORRIBLE SERVICE... HORRIBLE WEBSITE”

Sew P.
5/27/20

For over a year I have been trying to get into my account. For over a year I wait and get worthless pin resets and just keep going in circles. Then the agents are utterly useless and have attitudes up the kazoo. I just want a copy of my statement for crying out loud. I am so done waiting 2 weeks for everything and then to be told oh hang up go a a fax and we will fax it. Seriously? I waited 30 minutes just to get through. Now you want me to do that again! This is the worst business you can ever have the privilege to get information from.

Reviews (12)

Rating

Timeframe

Other

Thumbnail of user raye234
1 review
0 helpful votes
January 3rd, 2023

I was only on for 15 or 20 minutes before Erica Unit 56 answered my call. Erica was so professional and so polite and was also so helpful. She was able to give me the basic information that I needed for my Tax Return. I am so happy to be able to send a very positive review and I cannot recall ever speaking to a Social Security counselor who was as professional and as helpful as was Erica Unit 56. My experience frankly brought tears to my eyes as I was overwhelmed with just how nice and helpful Erica was. I am so glad that I am able to recognize such a wonderful and professional experience. Lastly she wished me a Happy New Year and I wished her the same. I am a sappy guy and the tears came, but they were really happy tears. God Bless Erica Unit 56

Thumbnail of user maryh416
1 review
0 helpful votes
April 11th, 2018

I recently lost my ssn due to moving out of state, and no where to be found in my house. I really thought I was out of luck until I found this site, ssn.gov! I made an account and they will ask you questions relevant to your current status. I request for my ssn on the website March 28th 2018, and was told I will be contacted by my email because they needed the time to look over my information. Three days went by, five days went by, after a week I received an email on April 3rd, 2018 saying my request was approved and will be receiving my social security card within 7-10 days. I have finally received my social security card yesterday, April 11th, 2018. The best day of my life! I will definitely keep this safe from now on ;) By the way, I didn't even have to pay a penny; it's absolutely 100% FREE!

Tip for consumers:
Be patient, patience it key! I know you may be anxious,, but it's totally worth the wait!

Thumbnail of user cynthiae2
4 reviews
14 helpful votes
January 7th, 2014

This site has more information for anyone who suspects fraud. Very easy to maneuver especially for the elderly and disabled. This website is for anyone who wants to know about social security information.

Thumbnail of user toddl
80 reviews
360 helpful votes
February 24th, 2010

If you ever have evidence or think that you might be the victim of identify theft or fraud from someone using your SS number, then this is the website to visit. Putting a fraud alert on your SS number will help stop them from abusing your information. Everyone in this day and age of identity theft should at least look at this website and read the information on it.

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About the business

Official website of the U.S. Social Security Administration.

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