Don't waste your money. The quality is so terrible, The stitches burst halfway down the FIRST green slope of my trip. I learned to snowboard with $40 Artic pants from amazon and they are still in perfect condition. Shame on them for charging these prices for this quality. All they offered me was a giftcard for less than half the price of these pants. I will not be purchasing anything from this website again. It is a scam.
UPDATE: tried to leave a review twice and they are not posting to their site. Wow.
My daughter really liked snowboard pants from here. I reluctantly purchased not knowing anything about the company but I ordered anyway. BAD DECISION! I followed the measurements to a "T" but the pants could fit someone two sizes larger. According to website, I met all details for returning/exchange but was told I would only receive 1/2 back. $130 purchase + $20 shipping and they offered me $60. Uh, no! Please go somewhere else. Website is full of lies and deceit. And the sizes are wrong.
With a business like this, the thing about stuffing up a first order is the customer will never order again, which is a shame for this site given I shop for snow wear all the time. She won't accept returns and her shipping processes are dodgy. Avoid at all costs. Top marks for sending pictures of herself, though.
I received the best customer service I have ever experienced. This simple application of such a high standard of service has guaranteed return business from myself. Oh and let's not forget the product, top quality merchandise. Thank you to everyone I dealt with.
I had a great shopping experience. I really enjoy all the details on items and showing colors and sizes available while browsing. Having questions and answers from staff was very helpful. When you are buying gear you plan to use for years you really need those details
Amazing customer service and the product is also very good for the price! I've ordered multiple times and haven't had any issues yet! Quick process and the staff are lightening quick at sorting any issues/questions you may have! 10/10!
Decent selection at a great price, navigation is pretty straight forward and checkout is a breeze. Got my stuff quickly and had to return a few items. The return process was pretty easy (though I'm still waiting for the refund :)
Was skeptical because was recently scammed by another website that had great prices and found an item I wanted on sale. Read reviews before ordering and was impressed. Item showed up a few days later exactly as ordered and what I wanted. Will order from again and highly recommended!
Definitely the best customer service I've ever experienced. They respond quickly and are really looking for a solution to make the customer happy. Furthermore, the clothes look great and the clothes fit perfectly.
Really would prefer to give 4.5 stars but everything was mostly good so I'll do 5
I got the snowboard jacket in small and medium. The medium fit better but I noticed the stitching on the hood of the small was quite crooked so I'm glad the medium worked out.
I reached out to see if the knit neck/face warmer was going to be restocked and the person said no so I purchased elseware. Too bad cause it sucked. I got the email that nandn's was back in stock so I ordered - fabulous quality.
Love the 2 items I have from them - would love to grab more as things catch my eye.
Excellent company! Great snow jackets and good discount codes always available. Returns very easy and hassle free. Refunds for mistaken or faulty items processed super quick. Great customer service. Highly recommend!
However, I also want to meet the ultimate performance experience while the style is beautiful. Therefore, I have not only bought a lot of ski clothes from independent ski brands.
Since their products are cost-effective and inexpensive, they are worth buying.
Great goggles so far. Took them heli-boarding over the weekend and had the Sonar Red lens in on the sunny/partly cloudy day and switched over to the clear red lens for the snow storm we encountered in-bounds the next day. They were almost always fog free, and if some fog did start to form it vanished almost immediately. However, I'm curious to see how they perform while huffing and puffing on the skin track. So far I haven't been able to find many goggles that will keep from fogging while I'm out touring, so I usually wear sunglasses, but that's not always an option when it's snowy and windy.
Great deal, except I don't know what to expect. Customer service was great though, they were polite and responsive in a timely matter. I just wish I could see pictures of the actual jacket I'm buying instead of the stock for the product.
I think the experience could be improved with providing much more detailed information about the clothing. You should at least tell people how tall the models are and what size they are wearing. Thank you!
Great quality for the price (not like North Face, Patagoina etc. etc.) - just check the waterproof and breathability technical scores against similarly priced items from these more well-known brands. Really cool designs too. What is there not to love?
I called customer service to see if you offer a first time shopper discount. I am not familiar with your business and think it is too bad you do not, like most companies do. It seems you have some great products.
The outfits are reasonably priced and the quality is good in general, the shipping is good as well. I get lots of compliments on my skiing outfits. I have been purchasing for about a year now. No dissatisfaction with this lady.
If you read reviews and check items size chart you will be ok. All sizes vary. Iv been happy with everything ordered and if there has been a delay I contact customer service and submit a ticket. They get back to Me with in a day and are always helpful.
Have not been skiing in years and need many things. Was able to purchase clothing for myself as well as my husband.
The RIVI ski pants I purchased are of good quality and great price, but may have to return them as they don't seem to fit right.
Answer: Hi Malika, We have sizing recommendations on the detail pages, but you can also email our customer service team to ask about sizing on certain items. Our guys are very experienced in giving suggestions and you can ask for an exchange if you are not satisfied with the size. Our product is as warm as most ski wear on the market. We cooperate with many brands, and the quality will vary to meet the needs of different groups of people. From beginner skier to pro, you can definitely find a product that suits you. You are warmly welcome to email us for detailed information about the products you are interested in.:) Best Regards, Snowshred
Snowshred has a rating of 2.7 stars from 96 reviews, indicating that most customers are generally dissatisfied with their purchases. Snowshred ranks 2nd among Skiing sites.