• Snowshred

Snowshred

Overview

Snowshred has a rating of 3.27 stars from 93 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Snowshred most frequently mention customer service, and multiple times. Snowshred ranks 7th among Skiing sites.

  • Service
    19
  • Value
    19
  • Shipping
    19
  • Returns
    19
  • Quality
    19

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Positive reviews (last 12 months): 0%
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51 reviews

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What reviewers want you to know

Positive highlights

  • Customer service was great though, they were polite and responsive in a timely matter.

Critical highlights

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How would you rate Snowshred?
Top Positive Review

“I would definitely suggest shopping”

Connor M.
8/10/22

Snowshred is a great site for affordable ski clothes/accessories. If more people would read the reviews or description of the items they wouldn't have so many problems. I ordered over 5 items in my last order and only one jacket fits too big because I took a chance on ordering up a size. Customer service has always got back to me in a timely manner and resolved any issues I might have had. I would definitely suggest shopping.

Top Critical Review

“The good reviews are fake”

Morgan B.
2/13/24

I lost $40 on a $150 coat. The fit was terrible, way too big in the shoulders and too small in the hips. When I asked to return, it was like pulling teeth to get a response and they made me pay shipping both ways. I would never buy from this company again.

Reviews (93)

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customer service (23)
Thumbnail of user connorm280
Connor M.
1 review
2 helpful votes
August 10th, 2022
Verified purchase

Snowshred is a great site for affordable ski clothes/accessories. If more people would read the reviews or description of the items they wouldn't have so many problems. I ordered over 5 items in my last order and only one jacket fits too big because I took a chance on ordering up a size. Customer service has always got back to me in a timely manner and resolved any issues I might have had. I would definitely suggest shopping.

Thumbnail of user naomim223
1 review
0 helpful votes
July 24th, 2022
Verified purchase

I had seen this site multiple times but was very wary about ordering anything. However, I took the bull by the horns after not being able to find any long pants and jackets (I am 5ft 10) and just went for it. Three of my 6 items came in 5 days! And I was also very pleasantly surprised by the fit and quality - as well as the price! I love the tops and pants. Just hoping the next three items are as nice!

Thumbnail of user guillaumeg19
1 review
0 helpful votes
September 19th, 2022
Verified purchase

Great goggles so far. Took them heli-boarding over the weekend and had the Sonar Red lens in on the sunny/partly cloudy day and switched over to the clear red lens for the snow storm we encountered in-bounds the next day. They were almost always fog free, and if some fog did start to form it vanished almost immediately. However, I'm curious to see how they perform while huffing and puffing on the skin track. So far I haven't been able to find many goggles that will keep from fogging while I'm out touring, so I usually wear sunglasses, but that's not always an option when it's snowy and windy.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lesleyr119
Lesley R.
1 review
0 helpful votes
September 2nd, 2022
Verified purchase

Snowshred is great! There are many different brands with reasonable prices to fit your budget. I purchased an RIVI snow pants couple of months ago and I am quite satisfied. I went to Ski couple of times in Winter and the quality substantiated its reputation, Also the website is easy to navigate. Order process is straightforward. Shipping updates are on time. Keep it up!

Thumbnail of user lukes343
1 review
0 helpful votes
August 25th, 2022
Verified purchase

I bought snow pants that turned out to be too big so I returned them and got a smaller pair with a matching jacket. My new order arrived, fit perfectly and it's excellent quality. I hadn't received a refund yet so i emailed them asking about it. They responded immediately and gave me an early refund. Top notch customer service!

Thumbnail of user kalip24
1 review
1 helpful vote
July 25th, 2022
Verified purchase

Super quick delivery (exactly 1 week from when I paid to when it was delivered), and the tops seems good quality and actually fits really well (I used their sizing chart to determine what sizes to buy). I wore one of the hoodies for the first time today and actually received a compliment about it from a stranger on the street. I've heard mixed things about Snowshred so I was hesitant to order, but was pleasantly surprised with the entire experience.

Thumbnail of user justinb1232
1 review
0 helpful votes
August 30th, 2022
Verified purchase

Thanks for the sales promotion. Looking forward to getting my products. Hopefully, they fit well and of excellent quality as I expect them to be.

Thumbnail of user joank590
Joan K.
1 review
0 helpful votes
September 20th, 2022
Verified purchase

It took some time to find the particular mitten and determine which one has the sturdy palm in the hand for snow shoveling.

Thumbnail of user vivic6
1 review
0 helpful votes
October 17th, 2022
Verified purchase

1st time visit & purchase.
Easy to navigate website.
My purchase was delivered quickly, way before I expected it. Thanks!

Thumbnail of user tammym1476
1 review
0 helpful votes
August 25th, 2022
Verified purchase

I LOVE this brand! Top quality products that do their job and i get so many compliments on them.

Thumbnail of user mikeb2874
1 review
0 helpful votes
September 27th, 2022
Verified purchase

I received the best customer service I have ever experienced. This simple application of such a high standard of service has guaranteed return business from myself. Oh and let's not forget the product, top quality merchandise. Thank you to everyone I dealt with.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jof186
1 review
1 helpful vote
August 7th, 2022
Verified purchase

I am from the US and received my package on the 10th business day after placing my order. There was a long pause in shipping updates, at one point not seeing anything for over a week time.
Nonetheless, I was pleased to get the correct products and in the sizes that I ordered them. The colors and patterns matched the pictures very accurately for all items; I would say they are the same.

Thumbnail of user kenseyb
1 review
0 helpful votes
September 15th, 2022
Verified purchase

The website has a great selection and competitive pricing and availability for a few ski models I couldn't find elsewhere. I had to cancel one of the items after I had placed an order, called customer service and after a short hold girl assisted me in no time at all and cancelled no problem since the order hasn't shipped yet. Other companies would give such a hard time! Will deff buy from snowshred again

Thumbnail of user bettyc1046
Betty C.
1 review
0 helpful votes
August 24th, 2022
Verified purchase

I got the snowboard jacket. It's warm and incredibly comfortable. I love the different patterns/colors offered and the price is super reasonable. My jacket came very quickly and I'm beyond happy with my purchase!

Thumbnail of user mariloug14
1 review
0 helpful votes
August 30th, 2022
Verified purchase

Always a good experience. Website is easy to navigate, prices are fair.
Customer service is the best. I never have any issues that isn't resolved by the CS team.

Thumbnail of user chrisw2238
Chris W.
1 review
0 helpful votes
August 24th, 2022
Verified purchase

Awesome Hoodie and Fast Delivery. Will definitely order more!

Thumbnail of user bonniey67
1 review
0 helpful votes
July 22nd, 2022
Verified purchase

Excellent company! Great snow jackets and good discount codes always available. Returns very easy and hassle free. Refunds for mistaken or faulty items processed super quick. Great customer service. Highly recommend!

Thumbnail of user heidih692
1 review
0 helpful votes
September 21st, 2022
Verified purchase

Great deal, except I don't know what to expect. Customer service was great though, they were polite and responsive in a timely matter. I just wish I could see pictures of the actual jacket I'm buying instead of the stock for the product.

Thumbnail of user joed1387
Joe D.
1 review
1 helpful vote
July 19th, 2022
Verified purchase

NOT A SCAM! Just ordered an one piece in pink. Custom service was helpful for sizing and my snow suit arrived in less than 1week. I live in Australia and snowboard/ski multiple times a week. I usually wear north face, 686, volcom, okley and trust me, their snow suit COMPARES and you can't beat the price! Definitely recommend...

Thumbnail of user davida4021
david a.
1 review
0 helpful votes
September 25th, 2022
Verified purchase

Snowshred had the cutest on trend clothes at the very best prices. I love that they also have outfits for the family (matching!) the clothes quality is okay. But they have pretty cute pieces.

Thumbnail of user chriss3995
Chris S.
1 review
0 helpful votes
August 30th, 2022
Verified purchase

This item seems to be exactly what I need. Hopefully it is warm enough for a cold weather. I would have liked to have a size chart but it was not available so I choose a slightly larger size then I would have ordinarily.

Service
Value
Shipping
Returns
Quality
Thumbnail of user melissad1846
1 review
0 helpful votes
August 20th, 2022
Verified purchase

Everything from the shopping experience customer service has been superb for me. The reason I am writing this review and giving them 2 star is because of their delivery nightmare.

They are trying to fullfiled their fast delivery promise but failing to deliver to the right place and person multiple times which cause me to wait 3 days to even start processing the refund. I placed the order to my workplace, it has complete address with the shop name and number. Shopping center is also 1 story. Super easy to locate on the Google map. However, they have failed to deliver 3 times, for 3 separate orders. Once they left it right in the middle of the shopping center corridor at 6 pm, worse still near the wrong shop. Twice they left the parcel to the same wrong shop without double checking my name. SMH.

2 of these times I wasn't called on the phone.

Thumbnail of user jennf139
Jenn F.
1 review
0 helpful votes
September 26th, 2022
Verified purchase

I ordered the pile fleece sweater for women in xs which is my usual size, but it fits super big on me. The material tho is super comfortable, soft and warm. The customer service is also really good and kind.

Thumbnail of user carlosd389
carlos d.
1 review
0 helpful votes
October 5th, 2022
Verified purchase

I had a great shopping experience. I really enjoy all the details on items and showing colors and sizes available while browsing. Having questions and answers from staff was very helpful. When you are buying gear you plan to use for years you really need those details

Thumbnail of user andread799
Andrea D.
1 review
0 helpful votes
September 19th, 2022
Verified purchase

Very easy to place order.
However, the shipping fee was a little excessive.
But, at least I got my order!

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From the business

Snowshred is the leading retail shop for winter sports gear & apparel. We collaborate with top snow sports brands in the industry and do what we love and selling what we love to ride.

The stylish life of skiing and snowboarding is a journey of discovery. Fashion always comes back around, and with our bold yet stylish designs we're happy to help you find the right outfit to hit the slopes in style. We are trying to break the design boundaries in winter sports, always chase the fashion, and create something fun that combine many new elements in our products, so you would feel more than just snow sporting but a new lifestyle.

We guarantee safe delivery of your products with the absolute best guaranteed backup service you’ll find anywhere in the industry. If you want to get rad, we've got what you're looking for.

Company Representative

Thumbnail of user richardg2462
Richard W.
Typically does not respond to reviews

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3.3
93 reviews
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