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  • Sneak Foot

Sneak Foot

Overview

Sneak Foot has a rating of 1.78 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Sneak Foot most frequently mention customer service, business days, and credit card problems. Sneak Foot ranks 90th among Men's Shoes sites.

  • Service
    48
  • Value
    42
  • Shipping
    46
  • Returns
    39
  • Quality
    38
11
See all photos
How would you rate Sneak Foot?
Top Positive Review

“Sneak Foot proved to me that my dunks from stadium goods were fake”

Wallace G.
12/4/20

They are the realest. My Kentucky dunks from stadium goods looked really off compared to the two pairs from Sneak foot. After closer observation the Sneak foot ones were much better quality and I sent several photos to sneak foots authentication expert Chandler and he verified that the pair from stadium was fake, I didn't tell them they were from stadium goods to prevent bias and they were honest with me. Very good company.

Top Critical Review

“SCAMMER ALERT”

KJ S.
1/27/21

Do not buy, they have a "F" rating from the Better Business Bureau for a reason (it's not a true business and it's horrible). It's been months since ordering and no package. SCAMS from complete cynical people. You don't believe me? Just go to their business pages or search them up on Twitter, YouTube and Facebook. Your shoes will never arrive and you'll never get a refund. If you send an email, you will get no response back. They ignore those they have already scammed. You all will have a nice seating place in he**.

Reviews (80)

Rating

Timeframe

Other

Thumbnail of user ashleyr561
1 review
24 helpful votes
February 8th, 2021
Verified purchase

This is a scam! They will take your money from your account and never send the shoes! It looks legit but it is so fake. You can't call anyone, if you try it goes to a full mailbox. They won't answer dms, emails or texts. They give fake discounts and way cheaper prices on purpose because the shoes don't even exist. I had to report to BBB and my bank and am still filling out forms to get my $300 back and get them reported and shut down!

Tip for consumers:
DONT BUY

Service
Value
Shipping
Returns
Quality
Thumbnail of user kjs12
1 review
16 helpful votes
January 27th, 2021

Do not buy, they have a "F" rating from the Better Business Bureau for a reason (it's not a true business and it's horrible). It's been months since ordering and no package. SCAMS from complete cynical people.

You don't believe me?

Just go to their business pages or search them up on Twitter, YouTube and Facebook. Your shoes will never arrive and you'll never get a refund. If you send an email, you will get no response back. They ignore those they have already scammed. You all will have a nice seating place in he**.

Tip for consumers:
Don't use this site or be scammed

Products used:
Shoes

Thumbnail of user rayeedm
1 review
3 helpful votes
May 5th, 2021

This terrible company is the biggest scam I've ever seen. I ordered a pair of 1s back in December 5th and it's been 5 months and I have not received anything. I emailed them 9 times, texted them, left comments on their Ig, dm'd them 25 times, called them like 10 times AND NO RESPONSE. Idec about the shoes I just want my money back and they won't respond... F**k this dogsh*t company

Tip for consumers:
DONT USE THIS STUPID SITE FOR ANYTHING

Products used:
Did not get my product. Scammers

Service
Value
Shipping
Returns
Quality
Thumbnail of user matteob43
1 review
13 helpful votes
February 8th, 2021
Verified purchase

Sneakfoot is 100% a scam. Do not waste your time or money. I've been out of $900 for over 5 months now. The last time I received a reply to an email about my order was over 3 months ago when one of the dishonest employees told me my order would ship this week. 3 months later I'm still waiting. They'll try to trick you and create a shipping label. However, my shipping label was created December 3rd and USPS is still awaiting item a couple months later. STAY AWAY FROM SNEAKFOOT!

Tip for consumers:
Do not use this site.

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user austinb203
1 review
20 helpful votes
December 23rd, 2020

I placed my order on November 30 with the intention of it being a Christmas gift. After waiting 14 business days I have not received any updates and contacted Sneak Foot numerous times but still have received no response. They sent out a mass email stating all orders placed before Dec 15 are ENSURED delivery before Christmas but that does not seem to be the case here. I just want to know the status of my order as I am starting to believe it will never show up. Extremely disappointed and dissatisfied with this company and service as a whole.

Thumbnail of user julianc145
1 review
3 helpful votes
March 18th, 2021
Verified purchase

SneakFoot is the best sneaker shop to deal with when compared with other Instagram stores. The Jordan's I ordered from a promo on Instagram are 100% authentic and deadstock as described and delivery took 2.5 weeks. Definitely will be buying again in the future! David goes above and beyond for his customers too

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidl2816
David L. – Sneak Foot Rep

Thank you for the detailed review Julian. We are happy you are happy.

Thumbnail of user jakew189
1 review
6 helpful votes
March 15th, 2021
Verified purchase

I would put 0 stars if i could. It is March 15th right now. I placed an order January 9th, and i haven't even received any shipping info, let alone the shoes i payed for. They are nothing but a scam. I've reached out to their email several times, their IG DM, FB Messenger and even their text-support line. No response: and when you try to call their voicemail box is full. A true scam, i am positive i will get no refund / won't get my shoes

Tip for consumers:
NEVER USE IT

Products used:
None, never got my stuff

Service
Value
Shipping
Returns
Quality
Thumbnail of user wallaceg29
1 review
7 helpful votes
December 4th, 2020

They are the realest. My Kentucky dunks from stadium goods looked really off compared to the two pairs from Sneak foot.

After closer observation the Sneak foot ones were much better quality and I sent several photos to sneak foots authentication expert Chandler and he verified that the pair from stadium was fake, I didn't tell them they were from stadium goods to prevent bias and they were honest with me. Very good company.

Thumbnail of user travisn47
1 review
1 helpful vote
March 23rd, 2021

Sneak foot has never shipped my items that have been paid for. A week over so called shipping date and nothing has shipped meanwhile they have been paid in full. No return response from any of their so called customer service numbers or texts. Company is straight fraud. This company doesn't respond. At least when your robbed on street, robber tells you what's happening. This company doesn't even tell you that. Take your buisness elsewhere

Tip for consumers:
Take your buisness and hard earned money some where else

Products used:
I haven’t they never shipped items

Service
Value
Shipping
Returns
Quality
Thumbnail of user juliak241
1 review
4 helpful votes
May 27th, 2021

Ordered 2 pair of AJ1 bloodlines 2 1/2 months ago and still haven't received ANYTHING. I have sent over 20 emails and no response. I truly do not understand how a company can steal money from people right out in the open. Please do yourself a favor and steer clear of Sneaker foot, they cannot be trusted they will take your money and you will never hear from them again.

Tip for consumers:
Absolutely do not buy from the company they will take your money and never ship you anything and no matter how many times you email them they NEVER respond. The absolute worse experience possible.

Products used:
AJ1 Sneakers

Service
Value
Shipping
Returns
Quality
Thumbnail of user talhak11
1 review
1 helpful vote
July 12th, 2021
Verified purchase

Placed my order back in February, and still have not received it yet. No response from them after emailing and directly messaging them multiple times, except for when I asked for a refund but was told that the shoes are being shipped out. Has been three weeks since then and I have no tracking number or ETA on the shoes. Will not be buying from them ever again!

Tip for consumers:
DONT

Service
Shipping
Thumbnail of user pearlh47
1 review
1 helpful vote
March 16th, 2021
Verified purchase

I ordered sneakers on 2/21/2021. I've sent emails, called, and sent text messages and have received no response. I would advise everyone to NEVER order from this place. They are a scam! Run away very fast!

Thumbnail of user patrickr462
1 review
1 helpful vote
June 8th, 2021
Verified purchase

Ordered my shoes 5 months ago and still haven't seen a tracking number. This website is a scam and quite frankly I'm pissed because there is no way to contact them! Don't use this site they will rob you! Punjob $#*!s

Tip for consumers:
Don’t get scammed stay away!!

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user kristing123
2 reviews
11 helpful votes
January 8th, 2021
Verified purchase

This site is a complete scam. I placed an order 12/4 and was promised prior to placing the order that the shoes would be here by Christmas. Btw-the only response I've received so far was prior to my order... I have called and emailed 20+ times and have yet to get a response or an update on the order. Don't waste your time or money with this company. TERRIBLE

Tip for consumers:
Don't order from here. Scam

Products used:
I still haven't received my item

Thumbnail of user jamesk1686
1 review
0 helpful votes
March 22nd, 2021

SneakFoot is great. I am satisfied with my order and would recommend them again! My order took two weeks to arrive and is 100% authentic. The prices are very good when running a sale too

Products used:
Dunks!

Thumbnail of user davidl2816
David L. – Sneak Foot Rep

Thank you so much James. We appreciate you.

Thumbnail of user jordant111
1 review
7 helpful votes
January 21st, 2021
Verified purchase

I ordered a pair of Air Jordan 1 Chicago Toe on December 4th, 2020. I have not received a single shipping update since. I have emailed them twice and have received no response. There are much better media to buy shoes from such as GOAT and even ebay. Do not spend your money here.

Thumbnail of user deea173
1 review
0 helpful votes
February 23rd, 2021

Ordered from them on 1/7/21. They took my funds almost immediately. However, they never even shipped the items. It has been 48 days, 48 days! I emailed their "support team" (lol) at least four times over the last month and I have never once gotten a response back.
Do not go through the hassle I am now in, trying to get my money back for something they never aren't even saying was shipped. Order status is still the exact same as it was on 1/7, the day I bought it. Scammers fr, better off spending a little more $ on literally any other site/ seller. Don't give these guys your money

Tip for consumers:
Don't use it

Service
Value
Shipping
Returns
Quality
Thumbnail of user ericab275
1 review
9 helpful votes
January 14th, 2021
Verified purchase

Ordered on 12/28 and still no update on shipping. Claims to ship in 7-12 days but nothing. Paid more than $400 for these shoes. Will be contacting my CC company to reject the charge if they don't respond to me in the next 24 hours.

Tip for consumers:
Probably not a good idea to buy from them unless they significantly improve customer service.

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user kimj356
1 review
14 helpful votes
December 23rd, 2020

This company is awful. I placed an order ((#6752) on December 2nd as a gift for Christmas and I have not received my shoes or heard anything from them, but they've taken my payment! I emailed multiple times about the status of the order and called their customer service number (the mailbox was full so I couldn't leave a message). I have yet to hear anything from them. What a scam. Save your money and don't buy from Sneak foot!

Thumbnail of user zamark
1 review
5 helpful votes
February 2nd, 2021
Verified purchase

Garbage company. I wrote one on trust pilot too but Came to write a review here as well to see how it does but It's been 31 BUSINESS days since I ordered my shoes. Pair of Jordan 1 obsidians and they haven't even been shipped out yet. I've called I've texted I've sent so many emails and they still haven't responded to one. Yet they send emails talking about their promotions and keep posting on their stupid Instagram stories. Going to call my bank settle a dispute. Order 8354 incase you guys decide to give it a look since I know they read these sometimes. Company has good potential but they suck at customer service. Do better

Tip for consumers:
Don’t bother buying from them. You’ll never get your order

Products used:
Shoes

Service
Shipping
Returns
Thumbnail of user dexh8
1 review
0 helpful votes
March 30th, 2021

I've contacted them on multiple occasions and I paid through Klarna and when I asked them for the refund they say "the store hasn't issued a refund" they haven't done a lot of things all they've done so far is take my money and went ghost. Order #******* This is ridiculous very poor customer service. DO NOT BUY FROM THIS STORE THEY WILL TAKE YOUR MONEY AND WILL NOT REFUND IT!

Tip for consumers:
AVOID THE SITE

Service
Value
Shipping
Returns
Quality
Thumbnail of user alexg837
1 review
0 helpful votes
April 12th, 2021

Legit! Completed purchase on 3/28 and it arrived on 4/6 - david was really nice via email when I asked about sizing

Service
Value
Shipping
Returns
Quality
Thumbnail of user charlenec195
1 review
0 helpful votes
May 20th, 2021

DO NOT purchase NOTHING from this company you will never reach a representative, they will keep sending you these robo BS emails saying they're busy and will reach out within 4 days. I placed my order 3/31/2021 and i have even received a mf tracking # nor my 2 pairs of Jordans yeah they got me $400 scam artists. Never again they are super lame for this. I thought I found a legit company to do business with but NOPE its a scam. SMMFH

Tip for consumers:
Do not purchase scam

Products used:
None never received product or shipping information

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnm6840
1 review
0 helpful votes
March 15th, 2021
Verified purchase

They stole 240$ of my families Christmas money. My wife wanted the bad bunny crocs and its been over 3 months with no response. They robbed us on the internet. Absolute cowards

Tip for consumers:
DO NOT BUY!!!

Products used:
They robbed us

Service
Value
Shipping
Returns
Quality
Thumbnail of user chuny8
1 review
0 helpful votes
March 30th, 2021

My order was made on Dec15,2020, but the shoes never arrive.
Trying to content them via email, text massage, phone call, the never reply...
Does anyone know how to get back the lost money?
Or report and Inform this company?
I can't believe they are still releasing and posting new stuff...
And how could their staff reply to the 5-star review and ignore the rest of the reviews... ridiculous

Service
Value
Shipping
Returns
Quality

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Thumbnail of user davidl2816
David L.

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