website thubmnail of SmartphonesPLUS

SmartphonesPLUSReviews 46

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate SmartphonesPLUS?
grey star
grey star
grey star
grey star
grey star

SmartphonesPLUS Reviews Summary

SmartphonesPLUS has a rating of 4.7 stars from 46 reviews, indicating that most customers are generally satisfied with their purchases. SmartphonesPLUS ranks 6th among Sell Cell Phone sites.

service
4
value
4
shipping
4
returns
3
quality
3

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Chris K.
Unfollow Chris K.
Share Review
Report Review

Pleasant experience
June 24, 2025

I bought a Pixel 6. Great battery and in nearly flawless condition. The item was far nicer than described. I would not hesitate to use this seller again!

Date of experience: June 24, 2025
California
1 review
1 helpful vote
Follow Judd K.
Unfollow Judd K.
Share Review
Report Review

Smooth, easy, trouble free.
January 6, 2025

I had the kind of experience every consumer hopes for. Great experience. Quick pay out!

Date of experience: January 6, 2025
New Jersey
1 review
1 helpful vote
Follow Anirban G.
Unfollow Anirban G.
Share Review
Report Review

Excellent systematic service
January 3, 2025

Sold my Apple watch here. Everything was done systematically within timelines with no follow ups required & also been paid the promised price

Date of experience: January 3, 2025
California
1 review
1 helpful vote
Follow Steve W.
Unfollow Steve W.
Share Review
Report Review

Quick and Easy and Honest
December 22, 2024

I was happy with how easy it was and how honest they were. I previously used a different company that lied about the quality and function of my device just to lower the payout amount. I recommend Smartphone PLUS and will happily use their service again.

Date of experience: December 18, 2024
New Jersey
1 review
0 helpful votes
Follow Guy T.
Unfollow Guy T.
Share Review
Report Review

Bad
December 20, 2024

They have my device but I have no payment so definitely won't recommend them

Date of experience: December 20, 2024
Devin H. — SmartphonesPLUS Rep
12 months ago

Hi Guy,

Thank you for sharing your experience. We understand how important it is to receive payment quickly and want to assure you that your check is on its way. USPS is experiencing delays this holiday season, which may affect delivery times. It looks like your check is scheduled to arrive by December 27th. If it is not received, please reach out to our support team at support@smartphonesplus.com—we’d be happy to assist by canceling and resending it, or even issuing payment through another method if that’s more convenient. Transparency and customer satisfaction are very important to us, and we’re here to make sure you receive your payment!

Virginia
1 review
1 helpful vote
Follow JB M.
Unfollow JB M.
Share Review
Report Review

Easy and fair process
December 20, 2024

They had a very straightforward and easy process to follow to evaluate your phone and send it in. To top it off they also offered me the best price for my phone. Finally, my payment was prompt.

Date of experience: December 20, 2024
Minnesota
1 review
1 helpful vote
Follow Arnold C.
Unfollow Arnold C.
Share Review
Report Review

Quick, Easy & Stress free
December 18, 2024

Selling products is made plain and easy on their website. You simply enter the item you want to sell and get a quote based on its condition. Then, type in some contact info and ship the product. They send an email to confirm they received the product. After a few business days, they email you with the result of inspection and payment. The whole process was complete in about a week.

Date of experience: December 18, 2024
Wisconsin
1 review
0 helpful votes
Follow DAVID X.
Unfollow DAVID X.
Share Review
Report Review

Galaxy watch
December 17, 2024

Very fast, easy and received a far price. Could not have been any easier to sell my galaxy watch

Date of experience: December 17, 2024
Iowa
1 review
1 helpful vote
Follow Mike W.
Unfollow Mike W.
Share Review
Report Review

How the process should work
December 17, 2024

I got a good price for my phone
The check came promptly
Totally satisfied

Date of experience: December 17, 2024
North Carolina
2 reviews
3 helpful votes
Follow Justin M.
Unfollow Justin M.
Share Review
Report Review

Good job
June 26, 2024

There great, I have used them a few times and they have always been consistent, commutative and courteous with each transaction.

Date of experience: June 26, 2024
Virginia
1 review
2 helpful votes
Follow Tim X.
Unfollow Tim X.
Share Review
Report Review

Best Price, easy to deal with.
June 26, 2024

I sent in a IPad Pro, keyboard and pencil and was satisfied with price received. I signed up for Venmo payment that didn't go thru. They contacted me and send a check immediately

Date of experience: June 26, 2024
Minnesota
1 review
2 helpful votes
Follow Tyler Z.
Unfollow Tyler Z.
Share Review
Report Review

Great experience!
June 26, 2024

Fast shipping fast payout. Seamless! Fair prices and trades

Date of experience: June 26, 2024
Iowa
1 review
4 helpful votes
Follow Alex A.
Unfollow Alex A.
Share Review
Report Review

Simple way to sell phones online
March 12, 2024

Was simple to sell my phones. You just have to choose and read the device conditions then I just shipped them in and got paid for them. No complaints at all here.

Date of experience: March 11, 2024
Pennsylvania
1 review
3 helpful votes
Follow Lucille R.
Unfollow Lucille R.
Share Review
Report Review

Very pleased!
December 29, 2023

Sent my two Samsung phones to them and received an email telling me that they were received and the dollars originally offered are good. This happened quickly. Had to wait a bit for the check but it came, so I was happy. The whole process was easy... everything done on line.

Date of experience: December 29, 2023
Florida
1 review
2 helpful votes
Follow Jim E.
Unfollow Jim E.
Share Review
Report Review

Easy and no surprises
December 26, 2023

Easy to get a quote that seemed fair, and easy process for shipping my phone to them. A bit slow getting the check but I think that was the post office, not Smartphone Plus.

Date of experience: December 26, 2023
Colorado
1 review
2 helpful votes
Follow Laine B.
Unfollow Laine B.
Share Review
Report Review

Straightforward and honest
December 26, 2023

I got what they said I would get. (My phone was in the condition I said it was.) Making sure I was signed out of all accts, as they mandated, was a little anxiety-provoking because of their language about it, but was actually easy. They were prompt in their payment.

Date of experience: December 26, 2023
Arizona
1 review
3 helpful votes
Follow Fred S.
Unfollow Fred S.
Share Review
Report Review

Easy to use website expeditious payment
December 26, 2023

The website was easy to use, and the packing materials arrived quickly. The payment matched expectations and was received within 7 business days.

Date of experience: December 26, 2023
Ohio
1 review
0 helpful votes
Follow Kevin R.
Unfollow Kevin R.
Share Review
Report Review

I-Phone 6s
November 3, 2023

It was better selling it here than wasting my time trying to get rid of it.

Date of experience: November 3, 2023
Texas
1 review
1 helpful vote
Follow Joyce G.
Unfollow Joyce G.
Share Review
Report Review

I shipped my iPhone three weeks ago, but I have not received my payment. Both of my Paypal account and email account were hijacked after I provided my information.

Date of experience: September 7, 2023
Devin H. — SmartphonesPLUS Rep
over a year old

Hi Joyce,

Thank you for reaching out and sharing your concerns. Payments are typically completed the same day as inspection. I can confirm that your order has been completed. If you have any questions or need further assistance, please feel free to contact us directly at support@smartphonesplus.com.

Regarding the security of your PayPal and email accounts, we recommend reviewing your security settings and ensuring your accounts are protected.

Please let me know how if there is anything else I can do to improve your experience with us. We are here to help!

Thank you!

North Carolina
2 reviews
0 helpful votes
Follow Mitchell B.
Unfollow Mitchell B.
Share Review
Report Review

Never again
August 25, 2023

Seller beware. My advice, go to gazelle. It's been a month and I still haven't received payment. Oh, well..

Date of experience: August 25, 2023
Devin H. — SmartphonesPLUS Rep
over a year old

Thank you for sharing your feedback, and we’re sorry to hear about your experience. After reviewing your order, I can confirm that your payment was issued on August 21st, and based on standard delivery times, it should have arrived by August 30th.

It seems that your review was posted shortly after the payment was sent, and we understand how frustrating the wait can be.

We strive to provide the best possible experience for our customers and appreciate you. If you need anything, please contact us at support@smartphonesplus.com.

Thank you!

From the business

We make it easy to sell your phone, tablet, computer, smartwatch, and other electronic devices on SmartphonesPLUS.com. You can also shop certified pre-owned tech on our online store.