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SmartphonesPLUS

How would you rate SmartphonesPLUS?
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Arizona
1 review
3 helpful votes
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Easy to use website expeditious payment
December 26, 2023

The website was easy to use, and the packing materials arrived quickly. The payment matched expectations and was received within 7 business days.

Date of experience: December 26, 2023
New York
1 review
2 helpful votes
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Great experience!
June 26, 2024

Fast shipping fast payout. Seamless! Fair prices and trades

Date of experience: June 26, 2024
Israel
1 review
6 helpful votes
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Great Service
June 30, 2023

This is a great service to get value for your old iPhones. It was very easy to use. Payment is sent directly to your Venmo account. I will use this service again in the future.

Date of experience: June 30, 2023
Oregon
1 review
7 helpful votes
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Fast, Simple Experience!
July 3, 2023

Hand held thru the entire process. Super fast and simple; done in about 30 mins including everything that had to be done.

Date of experience: July 3, 2023
Ohio
1 review
0 helpful votes
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I-Phone 6s
November 3, 2023

It was better selling it here than wasting my time trying to get rid of it.

Date of experience: November 3, 2023
New York
1 review
5 helpful votes
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Great
July 1, 2023

Easy to communicate with
Option to mail and insure on my own with $5 credit
Only cost 10 to mail and insure

Date of experience: July 1, 2023
Texas
1 review
1 helpful vote
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I shipped my iPhone three weeks ago, but I have not received my payment. Both of my Paypal account and email account were hijacked after I provided my information.

Date of experience: September 7, 2023
Devin H. SmartphonesPLUS Rep
7 months ago

Hi Joyce,

Thank you for reaching out and sharing your concerns. Payments are typically completed the same day as inspection. I can confirm that your order has been completed. If you have any questions or need further assistance, please feel free to contact us directly at support@smartphonesplus.com.

Regarding the security of your PayPal and email accounts, we recommend reviewing your security settings and ensuring your accounts are protected.

Please let me know how if there is anything else I can do to improve your experience with us. We are here to help!

Thank you!

North Carolina
2 reviews
0 helpful votes
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Never again
August 25, 2023

Seller beware. My advice, go to gazelle. It's been a month and I still haven't received payment. Oh, well..

Date of experience: August 25, 2023
Devin H. SmartphonesPLUS Rep
7 months ago

Thank you for sharing your feedback, and we’re sorry to hear about your experience. After reviewing your order, I can confirm that your payment was issued on August 21st, and based on standard delivery times, it should have arrived by August 30th.

It seems that your review was posted shortly after the payment was sent, and we understand how frustrating the wait can be.

We strive to provide the best possible experience for our customers and appreciate you. If you need anything, please contact us at support@smartphonesplus.com.

Thank you!

Virginia
1 review
5 helpful votes
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Really good trade in experience
June 30, 2023

Process was easy to navigate and reasonable with value. They handled all the shipping costs and were prompt on the payment. Smooth as could be.

Date of experience: June 30, 2023
Utah
1 review
6 helpful votes
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Received payment wuickky
June 30, 2023

Wasn't much but at least I didn't have to throw away my two phones. They were really old and I received $27 for the two.

Date of experience: June 30, 2023
Florida
1 review
5 helpful votes
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Fast turnaround, fair pricing
July 1, 2023

I've used other phone buying services, but Smartphonesplus is the most reliable. They respond quickly, the process is easy, and they pay well.

Date of experience: July 1, 2023
Illinois
1 review
5 helpful votes
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Good Experience
June 30, 2023

Sold my Apple se watch. Received agreed upon price. Smartphonesplus sent shipping materials. An easy transaction from start to finish.

Date of experience: June 30, 2023
Washington
1 review
4 helpful votes
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Easy smooth transaction
June 30, 2023

Box was shipped to me, shipped back, and paid all within a week.

Date of experience: June 30, 2023
California
2 reviews
6 helpful votes
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Nice service
June 30, 2023

Bought my phone and sent the checks promised. Timely and courteous

Date of experience: June 30, 2023
New York
1 review
5 helpful votes
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Easy
June 30, 2023

Super simple. Got the price I expected and they didn't change the price on me.

Date of experience: June 30, 2023
California
1 review
6 helpful votes
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Great service
July 3, 2023

They send a box and shipping label and a few days later I got a check. Wonderful!

Date of experience: July 3, 2023
Maryland
1 review
4 helpful votes
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Efficient and easy!
June 30, 2023

Very streamlined and efficient process. Clear and straightforward instructions.

Date of experience: June 30, 2023
Maryland
1 review
5 helpful votes
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Awesome customer service
July 3, 2023

Awesome customer service!

It was a awesome experience!

Date of experience: July 3, 2023
New York
1 review
6 helpful votes
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Worked as promised
June 30, 2023

Simple process. Pleased with the result, thanks so much!

Date of experience: June 30, 2023
Colorado
1 review
3 helpful votes
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Great service.
June 30, 2023

When my packing material did not show up, they quickly responded and sent a replacement

Date of experience: June 30, 2023

Overview

SmartphonesPLUS has a rating of 4.6 stars from 46 reviews, indicating that most customers are generally satisfied with their purchases. SmartphonesPLUS ranks 6th among Sell Cell Phone sites.

service
4
value
4
shipping
4
returns
3
quality
3
This company responds to reviews on average within 3 days