SmartFares has a rating of 3.8 stars from 7,230 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SmartFares most frequently mention good experience, customer service and easy process. SmartFares ranks 5th among Travel sites.
Muy buena la atención, súper eficiente, un trato súper amable,
Me llego la reserva pero no la confirmación del pasaje.
No me gusto que havia un precio y al instante volvi y havia otro
Edtoy contesta Y estoy muy feliz y siempre amable etc
El proceso de reserva y pago fue satisfactorio y claro
Le montant retirer sur ma carte est plus que le montant des billets acheter
Gracias por la buena atención...! La verdad son lo mejor.
Buena experiencia hasta ahora, el.precio normal y la atencion buena
Al inicio bien y 12 horas después la desilusión, el enojo y la impotencia
Je ne parles pas anglais. Je ne savais pas que le billet était en $ us. Vous devriez l'inscrire
Gracias por el correo de confirmación enviado a mi correo con todos los detalles de mi vuelo.
Muy facil de hacer mi recerva muy buen precio recibi rapido mi confirmacion y mi ticket
Todo fue rápido,hice mi compra en la noche y en la mañana ya tenía mi reservación
Me llego la reserva, todo bien
Pero luego me la cancelaron sin aviso
Answer: Smartfares! They will offer a deeply discounted airfare and send you a confirmation number to your email. The next day you will receive an email to call them immediately because they were unable to confirm your flight. When you call them back, they will try to sell you another flight at a much higher price. SCAM SCAM AVOID!
Answer: I could no agree more. They are also very rude. Did not received my confirmation until a day before departure and I had to call them to get it. When I asked how to check in as they booked me with 2 different airlines they responded can you read?
Answer: Dear Customer, Thank you for reaching out to us! We are an IATA-certified travel agency and would be happy to assist you. You can either call or email us at customerservice@smartfares.com, or use this link https://shorturl.at/JmPfK to chat directly with one of our customer support experts, who will be ready to assist you with your booking. We look forward to helping you! Regards, Team Smartfares
Answer: For assistance with this, you can visit our website Smartfares.com and use the chat box to speak with one of our executives. They'll be able to provide you with the necessary information and guide you to a secure payment link. Team - Smartfares
Answer: Yes. They stated because of flight increase they canceled my flights. Then they wanted me to pay a balance of what the new increase was. So disappointing. I paid for four fares. They took the funds from the bank n then canceled my flights.