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  • SmartBalanceWheelz

Overview

SmartBalanceWheelz has a rating of 3.7 stars from 38 reviews, indicating that most customers are generally satisfied with their purchases. SmartBalanceWheelz ranks 37th among Scooters sites.

What reviewers want you to know

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Critical highlights

  • I ordered 3 weeks ago, and was waiting for a long time.
How would you rate SmartBalanceWheelz?
Top Positive Review

“Amazing Products!”

Sandra N.
11/25/15

Items were received as described on the pictures. I chose black and it was really cool! Now, they have different colors available! I'd like to buy 2 more for my friends! I'm so excited!

Top Critical Review

“Only received half my order!”

Shelley M.
12/15/20

Only received half my order then fobbed off! Avoid at all costs scam of a company! Disappointed in time for Christmas

Reviews (38)

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3 weeks (3)
Thumbnail of user debbief24
1 review
5 helpful votes
November 13th, 2015

Do not use this website to order anything! I ordered a smart balance wheel from them almost a month ago and still never received my order. They swiped my credit card right away and took my payment. They stated on the website that orders are shipped within 2 business days after payment made. I keep contacting customer service and they email me back with false promises. They have even told me that they would give me a $20 credit for my patience but have not seen that either. As of last week I was told the order was shipped out and was promised delivery this week. They would not give me a tracking number. Today is Friday, the entire week has gone by and still have not received anything. I emailed them again and told them I want a full refund, but have not seen that either. I do not get responses to my emails in a timely manner and when I do receive a response it is full of excuses.

Nov. 19th update... Ordered a smart balance wheel on Oct. 19th. It was in stock. Website stated it would be shipped out within 2 days. After a month of feeling like I got scammed, unsure I would ever see my order and bad customer service, I finally received my order today!

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