• Smart Appliances UK

Smart Appliances UK

Overview

Smart Appliances UK has a rating of 1.2 stars from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. Smart Appliances UK ranks 10th among Home Theater sites.

  • Service
    5
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    4

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
5
See all photos
How would you rate Smart Appliances UK?
Top Positive Review

“Excellent TV”

Steve K.
5/15/21

Tv arrived a within the 8 working day timeframe 5days infact. Mo issues fantastic TV everything works fine and would definitely buy again. James helped a lot good communications throughout transaction 5 Stars from me

Top Critical Review

“Very poor”

Ryan C.
9/27/22

Ordered a TV, no contact by the advertised timeline. Chased them up was told the tv was not in stock but that they'd offer an upgrade which I accepted. The TV arrived in a damaged box, the guys were seeking a hasty retreat I insisted they showed me it working. Wrong cable, no stand, I declined the delivery. I've asked for a refund and have had no response. Lots of bad reviews about this company. I'll wait another 24 hours before taking matters further

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user ryanc1359
1 review
3 helpful votes
September 27th, 2022

Ordered a TV, no contact by the advertised timeline. Chased them up was told the tv was not in stock but that they'd offer an upgrade which I accepted. The TV arrived in a damaged box, the guys were seeking a hasty retreat I insisted they showed me it working. Wrong cable, no stand, I declined the delivery. I've asked for a refund and have had no response. Lots of bad reviews about this company. I'll wait another 24 hours before taking matters further

Thumbnail of user jamest970
James T. – Smart Appliances UK Rep

You have the wrong company sorry the company you are looking for is https://smartappliancestore.com/

Thumbnail of user raimundas.smalstys
1 review
0 helpful votes
May 22nd, 2023

Delivered wrong item. No refund for 2 Months. No communication or phone number to contact. Avoid at any cost!

Products used:
bought elswhere

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamest970
James T. – Smart Appliances UK Rep

You have the wrong company sorry the company you are looking for is https://smartappliancestore.com/

Thumbnail of user lawrenceb109
1 review
13 helpful votes
February 22nd, 2020

This company is a scam and so is the owner *.
Do not use or you will end up loosing your money like I did.
Previously my smart tv's ltd but so many bad reviews and ccjs he has had no option but to move on.

*Personal information redacted by admin

Thumbnail of user paulo903
1 review
2 helpful votes
November 11th, 2022
Verified purchase

Scam sells second hand refurbished scratched crap DO NOT USE THIS SITE they are SCAMMERS im quite happy to show my photos of this TV to any one who wants them including POLICE AND TRADING STANDARDS

Tip for consumers:
DO NOT USE THIS SITE

Products used:
Tv

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamest970
James T. – Smart Appliances UK Rep

You have the wrong company sorry the company you are looking for is https://smartappliancestore.com/

Thumbnail of user stevek996
1 review
0 helpful votes
May 15th, 2021

Tv arrived a within the 8 working day timeframe 5days infact. Mo issues fantastic TV everything works fine and would definitely buy again.
James helped a lot good communications throughout transaction
5 Stars from me

Thumbnail of user jamest970
James T. – Smart Appliances UK Rep

You have the wrong company sorry the company you are looking for is https://smartappliancestore.com/

Thumbnail of user sabinakuzina
1 review
0 helpful votes
March 7th, 2024

I ordered QLED 65 inch TV via this company. The delivery guys unpacked and installed it. TV had a big scratch on the screen, the delivery guys told me to report it to the company directly as there is nothing they could do as they are contractors. I said OK, they left, and then I realized this company doesn't even have a phone number. I was e-mailing them describing situation and pictures, and not only I was not offered even a partial refund, they said I should have insisted on the guys taking the TV back on delivery, instead of listening to their advice of reaching out to company directly, and that the entire thing was MY fault. Shocking! I ended up paying full price for a damaged TV, I was literally scammed by the company and it took 3 months for them to tell me to forget about any resolution of this situation. Do NOT place orders on this web-site. Ever!

Service
Value
Shipping
Returns
Quality
Thumbnail of user daveb1529
1 review
1 helpful vote
April 4th, 2022

I bought AirPods from this site. They supplied 1st generation NOT 2nd generation as ordered and are ignoring my requests to resolve the issue

Thumbnail of user jamest970
James T. – Smart Appliances UK Rep

You have the wrong company sorry the company you are looking for is https://smartappliancestore.com/

Thumbnail of user andrewb3054
1 review
0 helpful votes
February 13th, 2024

Bought a 75inch qled samsung tv and got the bespoke installation package, tv didn't arrive when they said it would. The day of delivery they turned up at 9.30 at night,the 2 guys that turned up where clueless and refused to install it (which I had paid for) they left it leaning up against a red hot radiator. Next day I had a friend help me put the stands on which took 30 seconds, and guess what it didn't work. I am now in the process of taking them to court for a refund,and by the consumer rights of 2015 by law they should refund me,but they are refusing, so learn by my mistake go elsewhere these people can't be trusted

Products used:
Samsung 75inch qled tv

Thumbnail of user soleisgdrg
1 review
1 helpful vote
August 24th, 2023

Avoid! It's SCAM. I purchased a TV from them. No TV and no money back. Waiting my bank to help me to return my money back

Service
Value
Shipping
Returns
Quality
Thumbnail of user raylov1952
1 review
0 helpful votes
March 29th, 2024

SCAMMERS
I Paid them nearly £1700 for a Sony Brava 65" It has gone way past the delivery date window and I haven't received it! I have tried to make contact with them several times but they do not respond. I hope my bank will get the funds back as I paid with a credit card. DO NOT HAVE ANYTHING TO DO WITH THESE SHYSTERS

Service

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Company Representative

Thumbnail of user jamest970
James T.
Typically does not respond to reviews

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