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North Carolina
1 review
0 helpful votes
Follow Sonja S.
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I tolerated the frequent price increases because, in addition to the good programming, I could stop a show anytime, go to another show, and come back to the first one without missing a beat. The format changed and the continue watching space is about a 3. Also, searching for on demand programming is cumbersome. The update isn't working for us,,,,, will probably drop service.

Date of experience: May 2, 2022
New York
1 review
2 helpful votes
Follow Linda L.
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Right now I am trying to watch MSNBC. When I click on the icon I get the PGA tournament. No idea why and no way to reach Sling. Their customer service is the worst. The app often has glitches and I don't see any course correction on their part. I am now searching for another streaming app. This might force me back to Spectrum, god forbid.

Date of experience: June 16, 2023
Texas
1 review
1 helpful vote
Follow Ben W.
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Service frequently buffers or cuts out. App is slow to load. Often freezes trying to pull up the guide. And we had an unauthorized purchase of a PPV fight made on our account somehow, and despite the fact that we contacted them twice prior to the event, they refused to offer a refund. So if you want a fairly cheap service, you'll get what you pay for, and every now and then you'll pay for stuff you never bought.

Date of experience: September 22, 2017
California
1 review
0 helpful votes
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Stole from me
November 8, 2022

Sling TV added a $45 dollar charge for a WWE pay per view event. I did not request the event and did not want it. I contacted them and told them there must be some mistake. The event had not yet occurred, so I asked them to cancel the order. They refused. They just kept repeating "Pay per view events are non-refundable." Be aware - these people are crooks and liars. I will be canceling my subscription and reporting them to the Better Business Bureau.

Date of experience: November 8, 2022
Idaho
1 review
1 helpful vote
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Worst DVR on the planet
November 1, 2020

Sadly Sling and its online DVR are seriously flawed, I will highlight just 2 of the problems to keep this succinct, for one the preview you are given if you hover over the play bar is wrong, it will show a previous program and when you click to go forward or backward there is no linearity to the tool, one centimeter can be 2 hours going back but 2 minutes going forward. Trying to watch a sporting event on Fox Sports is hideous, you will miss the beginning of any game you record because the games are packed too tightly together with no room for overlap. Instead of being able to sit down and watch a game, you have to search for the earliest part not overlapped by overtime. When I get a service to specifically watch a game and most of that game is not broadcast I have a hard time justifying $70 a month.

Date of experience: November 1, 2020
District of Columbia
1 review
1 helpful vote
Follow Shanklin L.
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Zero stars
September 17, 2018

They'll rip you off in a heartbeat. Tried to update from Orange to Orange and Blue and they charged me for both!

Don't bother calling. It's the typical run around, the person who answers can't help, the supervisor won't help and - I love this part - the supervisor has no supervisor! There is no higher authority in all of Sling TV than the one supervisor on duty the day of your call. They won't give you another number for someone higher up, they won't give you an email to contact, they won't give you anything. "Lily" who does not have a last name, was the ultimate and final say in all things Sling TV on the day I called. "Lily" told me I would just have to eat those charges.

She did suggest I look go searching for Sling's TOS and someone in there I can file a complaint. Don't bother. The hoops you have to jump through just to get to it is ridiculous.

Way too many options these days to put up with this bs.

Date of experience: September 17, 2018
Colorado
1 review
3 helpful votes
Follow Shamus G.
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You $#*!ers got me with your false advertisement saying I'd be able to get the Stanley Cup finals. Then I cancelled an hour late because I didn't know these Jews automatically renew on the morning on the date... Bottom line $#*!ers Suck go elsewhere

Date of experience: June 10, 2017
California
1 review
0 helpful votes
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Add and commercials
December 22, 2023

Sling tv free is the absolute WORST free movie site! Yes you can watch free movies. However you get 2-3 minutes of the movie, not even a whole scene before another "sling" break that lasts 3-4 minutes. Most definitely uninstalled the crappy app. I hope people see this and not waste their time on this channel.

Date of experience: December 22, 2023
Washington
1 review
0 helpful votes
Follow Kristi M.
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Just be careful. I canceled my free trial 2 days before it ended. They charged my account the very next day. I tried to get my money back but they have a no return policy. Even though they broke their end of the deal. Very poor customer service ice. Talked to 3 agents. All 3 were complete lost. But they are still sticking to the no refund policy. Now I see why they have only a 1 star. Save your money. The guide is just awful. I absolutely hated it. That's why I canceled early. This is definitely another "scam you out of your hard earned money" company. This company needs to be stopped!

Date of experience: July 26, 2023
Wisconsin
1 review
0 helpful votes
Follow i R.
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First of all they have too many commercials! I counted 14 commercials the first ad break, the second one and the rest of the breaks throughout one show had 13 commercials each!. Come on! The remote is awful! You can't pause while watching tv; it pauses for a second then continues playing. Trying to rewind is annoying because you can't rewind during commercials, and if you fast-forward it suddenly goes to the end of the show. The remote has a mind of it's own. Right now I'm watching a tv show and the commercials are playing and the show is somehow rewinding at the same time, but yet I can't rewind past a commercial... Sling needs to hire more experienced programmers. I plan on canceling Sling.

Date of experience: February 21, 2021
Washington
1 review
0 helpful votes
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Sling TV is horrible
January 25, 2023

Sling TV is horrible! The app itself is horrible and you lose where you're streaming on it. I stream through ChromeCast and it doesn't work. If it doesn't work they don't give you your money back. I do not recommend using Sling at all. I have signed up for one month and I will never ever go back to this program! Look at Hulu TV!

Date of experience: January 25, 2023
Missouri
1 review
1 helpful vote
Follow J S.
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F this service!
October 23, 2019

Awful service, avoid at all cost! We tried them out and after not being happy we decided to suspend the account while we tried a couple of others. It was unsuspended (I missed the email they sent) and was charged for a full month. I called and of course no refunds. I can deal with not getting the 25 bucks back but with such a limited channel selection, it's not worth using it. YouTube TV is a much better value, even at 50 bucks a month, Sling is trash...

Date of experience: October 23, 2019
Texas
1 review
0 helpful votes
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Stay Away... yes it has improved over the years but the streaming service still freezes and gives you the circle of death or pixelated images. If you complain to them about the service, they will ALWAYS tell you its not them its your internet provider... really... I have top of the line fiber internet and it still gives me the circle of death or pixelated images (see attached image of my internet speed test at the time of error. I am so fed up, I needed to write a review and tell people. Stay away

Date of experience: September 4, 2022
Texas
1 review
2 helpful votes
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Software sucks
May 18, 2023

Constant unexpected errors, which I have to say, yes let's start as we mean to go on, with a lie. At this point it should say, as expected, here is todays expected, unexpected error. Or should it read unexpected, expected error? Here is yet another error, go check this code. Good luck. See you again soon with another expexted, unexpected error.
Thanks for your money by the way. And thanks for not expecting to speak with a human, after all, we don't treat you like humans, so, why should we provide you with access to one?
Have a frustrating day now wont you.
Look out very soon for some exciting new error codes and a bonus of our insane and way above inflation price rise wont you!
We identify as a fully functional and value for money entertainment provider. But in our defense, if the rest of the country can pretend to be something they are not. Why can't we?

Date of experience: May 18, 2023
Missouri
1 review
5 helpful votes
Follow Zachary R.
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The sling app is a piece of crap. Can't watch whole episodes. Live TV restarts from the beginning when the app is re-opened. Skipping forward freezes the app. Randomly disconnects from Chromecast. Spoke with "Customer Service" (lol). Asked to speak with manager, and still couldn't get a refund or solutions. I'm now paying for a month subscription to a service that offers no services.

Date of experience: April 5, 2017
Ohio
1 review
0 helpful votes
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Terrible Service
January 6, 2024

Sling in general has awful customer support. In addition, stopping the service was a nightmare. After canceling the service, if you click on the icon from ANY of your devices for ANY period of time, it automatically renews the service without letting you know. If you have kids on devices, you can imagine the problem. When I called again to get it cancelled again, they told me there is nothing they can do. Bad company, bad customer services, you are better off going with another streaming service.

Date of experience: January 6, 2024
Utah
1 review
0 helpful votes
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Misleading
September 14, 2023

I have been misled to believe that I would have access to football however without my local channels I cannot access even the most basic footballs games available. The customer service is nonexistent. The website states that free OTA are available but are not actually available. This is misleading and clearly an attempt to mislead the consumer. Because I paid in advance for a package to provide me with a season worth of football I cannot get any money back and Sling has succeeded in stealing from me.

Date of experience: September 14, 2023
Illinois
1 review
1 helpful vote
Follow dorota b.
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Ordered the Polish channel package. Each channel comes in at a different size - portion of my actual screen. Sling tried to tell me that I should adjust my screen size to each channel and they will not refund my money. Be very careful paying these people for anything. Never received my $300 back and channels are unwatchable, and extremely poor quality - not to mention a quarter of my screen! I spoke with several people. No one attempted to make this right. Thieves.

Date of experience: September 5, 2018
Colorado
1 review
0 helpful votes
Follow Chun P.
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Don't use them
April 23, 2021

The interface is choppy at best and doesn't go more then 5 min with out the screen blacking out. I tried 3 times to cancel and they didn't. I finally had to call and the $#*!er josh just sat there like a moron and said he couldn't refund my money. I had to call my credit card company to dispute the charges. I wasted $90 for this piss poor service. Bunch of crooks.

Date of experience: April 23, 2021
Texas
2 reviews
10 helpful votes
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Awful!
December 11, 2018

Sling TV is NOT worth paying even a penny for! Don't waste your money unless you don't really want to "watch" an entire movie or show. I have had Sling TV for over two months now and have not yet gotten to watch one program all the way through without being interrupted by Sling having an error and kicking off. It's incredibly annoying! Guess I'll be checking into Amazon Prime now. At this point having no TV would be better than Sling TV.

Date of experience: December 11, 2018

Overview

Sling TV has a rating of 1.4 stars from 533 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sling TV most frequently mention customer service, credit card and free trial. Sling TV ranks 332nd among TV Shows sites.

service
193
value
193
shipping
55
returns
107
quality
173
+40