business logo of Sling TV
How would you rate Sling TV?
grey star
grey star
grey star
grey star
grey star
Illinois
1 review
1 helpful vote
Follow Chris F.
Unfollow Chris F.
Send Message
Share Review
Report Review

Sling TV is a SCAM
January 24, 2018

Be warned! Sling TV will trick you into ordering services/products that you do not want and had no intention of ordering. Their website is loaded with micro print agreements that you will click on locking you into bills that you cannot get out of. This company is a SCAM! They currently have a C rating on BBB with thousands of unresolved complaints. Further, Sling TV has an absolute no refund policy. It makes no difference to Sling TV if you are unhappy with your service or are tricked into ordering products/services that you do not want. The customer service is very rude and will do nothing to resolve your issue. STAY AWAY FROM SLING TV.

Date of experience: January 24, 2018
Virginia
1 review
2 helpful votes
Follow Stacy M.
Unfollow Stacy M.
Send Message
Share Review
Report Review

Disgusting Company
July 7, 2018

Horrible customer service and product, stay away at all costs.

They scam you into starting service for an entire year and then it turns out the service isn't even compatible with your TV. Then they make you buy another device to hook up to your TV to force it to be compatible. Turns out the services aren't worth all this. You can't even change the channel with the remote, you have to go back to the home page and select the next channel you want to go to... EVERY TIME! The size of the screen doesn't even fill up the TV and there's no way to fix it. You go to cancel the service only to find out a month later that they already charged you for the whole year. You call back asking for a refund and they apologize and say they can't help you.

If this isn't the biggest commercial scam in the TV program industry I don't know what is.

DO NOT USE SLING TV!

Date of experience: July 7, 2018
Ohio
1 review
1 helpful vote
Follow DAVID G.
Unfollow DAVID G.
Send Message
Share Review
Report Review

Need to work out bugs
September 4, 2019

Constantly runs slow or forces our Roku tv's to restart. Upside is they do offer stations such as A&E, ID, Viceland and Discovery channel. If it wasn't for these few channels I'd just stick to Pluto Tv which is free and don't cause issues with my tv's.

Date of experience: September 4, 2019
New York
1 review
0 helpful votes
Follow Bosco F.
Unfollow Bosco F.
Send Message
Share Review
Report Review

Be careful
December 31, 2023

Be very careful dealing with this company. I feel completely cheated. I made the mistake of signing up for 6 months believing the marketing that they had fantastic sports coverage. L even paid extra for the sports package. I was an idiot. The reality? I was twiddling my thumbs every weekend not BEING ABLE TO WATCH NFL FOOTBALL for either the 1 o'clock or the 4 o'clock game EVERY SUNDAY! Yes, can you imagine ANY service that doesn't carry either a 1pm or 4pm NFL game on sunday and has the gall to sell itself as big on sports coverage? And just try to contact customer service! Also, the navigation interface is so painful that you almost feel its not even worth watching tv. Think twice and then think again before giving this company a dime of your money.

Date of experience: December 31, 2023
Pennsylvania
1 review
0 helpful votes
Follow Fabio Tadeu F.
Unfollow Fabio Tadeu F.
Send Message
Share Review
Report Review

Non authorized charge
April 10, 2024

I canceled sling but they are still charging me. I want my money back. The channel to contact provide does not work.

Date of experience: April 10, 2024
Idaho
1 review
6 helpful votes
Follow Zoom L.
Unfollow Zoom L.
Send Message
Share Review
Report Review

Very dispaointed
October 8, 2016

Started Sling last Saturday. Couldn't watch it at all ever since then because of a 10-100 error. Tried uninstall/reinstall both mac and window PC. Even the Roku stick didn't work. Call customer service, the guy asked me to uninstall/reinstall again. Still didn't work. So I wanted to cancel. He said I need to return the Roku they sent me in order to get a full refund. But I have to pay for shipping and handling. Talked with manager, "Well, it is like any tv infomercials, they always say you have to pay shipping and handling." Really? This is not my fault. Your service sucks and I have to pay for it? Meet the description of bunch of scammer to me! I have never had such bad experience with any company like Sling.

Date of experience: October 8, 2016
Texas
1 review
1 helpful vote
Follow Tony O.
Unfollow Tony O.
Send Message
Share Review
Report Review

Worst Service, Stay Away
November 23, 2019

I subscribed Sling Service only because Sling provided both Asianet and Surya Channels. Unfortunately soon after I subscribed Sling dropped Asianet channels. When I contacted customer care, they instructed they can't refund money. So I stuck with service for 1 year.
Secondly, video quality Sling is providing is very poor. Especially with Malayalam channels.
From my experience, I never ever go back to Sling's service.

Date of experience: November 23, 2019
Connecticut
12 reviews
18 helpful votes
Follow Michelle T.
Unfollow Michelle T.
Send Message
Share Review
Report Review

We're happy so far
December 21, 2018

We have sling TV via our Roku. We were able to pay $5 extra for the sports package. We are disappointed that Sling doesn't offer ABC and some other staple cable TV channels but we cut the cable cord and are saving $100+ a month subscribing to Sling.

Date of experience: December 21, 2018
California
1 review
1 helpful vote
Follow Pardeux H.
Unfollow Pardeux H.
Send Message
Share Review
Report Review

Scam
November 3, 2017

I had the same experience as several others on here. I signed up for the free trial. On the last day, I was unable to log into my account -- told it had been locked and to try again in three hours. I reset my password just to be absolutely sure I was entering the correct one, and three hours later, I still was unable to log on. At that point I contacted customer service, but they had already charged my card for a month (at 3:01 a.m. Eastern time). I talked to a rep and supervisor and they both refused to give me a refund. DO NOT REGISTER FOR A FREE TRIAL HERE.

Date of experience: November 3, 2017
Florida
1 review
2 helpful votes
Follow Eric K.
Unfollow Eric K.
Send Message
Share Review
Report Review

Sling SUCKS
July 7, 2018

Sling absolutely SUCKS as a company. The old bait and switch Buy a $100 gift card and receive a free Roku. Sounds like a good deal, but what they didnt mention is even though you had been a preexisting paying customer, you have to prepay for 2 months ahead of time at the same time to qualify for the offer. I canceled the account right then and there at the end of the billing cycle.

Date of experience: July 7, 2018
Connecticut
1 review
1 helpful vote
Follow Walter M.
Unfollow Walter M.
Send Message
Share Review
Report Review

Worst company ever... DON'T DO IT... ABSOLUTELY HORRIBLE CUSTOMER SERVICE. WHEN THERE IS A PROBLEM, THEY DO NOT TALK TO THEIR CUSTOMERS. THEY ARE NO BETTER THAN CABLE TV. THEY PLAY THE OLD S**ALL DAY AND EVERY DAY... FOR WEEKS! NOT WORTH THE MONEY!

Date of experience: April 3, 2018
Washington
1 review
3 helpful votes
Follow Alyssa L.
Unfollow Alyssa L.
Send Message
Share Review
Report Review

I've been using sling for the last couple of months now, and it's almost not worth the $20/month with the frustration it has caused. First I thought it was an awful internet connection through Comcast, but literally everything else streams perfect EXCEPT for Sling TV. The only reason I haven't cancelled yet is because I like watching the news every morning, but it's getting harder to justify it as of recently.

My comcast bill was $200+/month so I was really excited about the idea of only keeping our internet and paying $20-25/month for our TV (which advertised we would get most of the channels we watched anyways), but we rarely watch it anymore. Between the Sling TV cutting out every few minutes and the pixelated resolution, I'd say you are getting exactly what you paid for, a cheap service. I wouldn't give them a point over 3 stars, but most nights I feel like they are more of a 2-star.

Date of experience: March 28, 2017
Arkansas
1 review
2 helpful votes
Follow Lucho A.
Unfollow Lucho A.
Send Message
Share Review
Report Review

I bought a TV from Best Buy that came with a FREE month Sling TV trial. After I started using it, they charged my credit card for $44. I contacted the company and they refused to reimburse my money even thought I canceled the service the same day I requested the free trial. The company is a scam. I am not sure why a company with good reputation like Best Buy partnered up with Sling TV.

Date of experience: November 30, 2018
North Carolina
1 review
1 helpful vote
Follow c E.
Unfollow c E.
Send Message
Share Review
Report Review

Dont do it!
August 12, 2017

I tried sling tv, tried it for one day and cancelled it... they refused to give a refund even though they advertise that you can cancel at anytime and the service is prorated... don't believe them. Service is not what we expected... sounds much better than it is... buyer BEWARE! Also spent 30 minutes on phone trying to talk to someone about this... same couple of sentences repeated over and over... SLING IS NOT WHAT THEY ARE ADVERTISING IT AS.

Date of experience: August 12, 2017
Georgia
1 review
0 helpful votes
Follow Tracey H.
Unfollow Tracey H.
Send Message
Share Review
Report Review

Sling is the worst service you can buy. It is expensive and it does not live up to their hype. It is always buffering and the audio never syncs with the person on the screen, it is always behind. Not to mention that there is alway an error. I hate this service and I sling is the reason why people run back to cable.

Date of experience: May 21, 2023
Illinois
1 review
3 helpful votes
Follow Faith C.
Unfollow Faith C.
Send Message
Share Review
Report Review

Terrible
May 16, 2017

I got a seven day trial to see if I liked it and I didn't and canceled it after a few days. I still got charged. I emailed the support team to cancel it for me and they said they did, and I still once again got charged the next month. My sister had asked me to use my card information to see if a show was there, and I let her and it wasn't on there so she canceled it right away, and I even emailed them to make sure it was canceled and told them to make sure any account I had with them was canceled and I got charged TWICE. Not happy with them at all. And I didn't get everything that was offered on the channel either. Definitely won't be using them again

Date of experience: May 16, 2017
New York
1 review
3 helpful votes
Follow Mer F.
Unfollow Mer F.
Send Message
Share Review
Report Review

RIPOFF
December 28, 2017

After just one hour after subscribing I tried to cancel since the streaming would boot me off every 10 minutes due to bein signed on a different device although that was not the case and they refused to refund the money. This IS A SCAM

Date of experience: December 28, 2017
Ohio
1 review
0 helpful votes
Follow Dawn T.
Unfollow Dawn T.
Send Message
Share Review
Report Review

Error 9-400
January 2, 2023

So all my devices are showing 9-400 after I sent my payment in. This is now day 2 of the error. All I get is this was turned over to engineers. Won't refund for my two days. I canceled and they won't refund for the month. I contacted Google pay in hopes to get refund. Will not tell me how long it will take to get error fixed. I have Uninstalled and reinstalled applications. I also changed my password.

Date of experience: January 2, 2023
Washington
1 review
0 helpful votes
Follow Tom G.
Unfollow Tom G.
Send Message
Share Review
Report Review

6 days and counting to restore service.
Was told of large backlog causing delay.
Was told it was ok to switch to HULU by customer support representatives if i can't wait till billing gets their stuff together.
Read article on how last quarter Sling was loosing customers and stock was on a downward spiral.
GEE YA THINK THEY WOULD GET THEIR S*#T TOGETHER BY NOW!
If my problem is not resolved in 2 more days,ANOTHER SERVICE WILL BE USED BY THEIR OWN RECOMMENDATION..

Date of experience: January 4, 2024
California
1 review
0 helpful votes
Follow Farhana M.
Unfollow Farhana M.
Send Message
Share Review
Report Review

Don't waste money on this app. 35 dollars to cancel. Took my card fine but denied it on the company that handles their cancellations. Never saw a refund..

Date of experience: October 11, 2017

Overview

Sling TV has a rating of 1.4 stars from 533 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sling TV most frequently mention customer service, credit card and free trial. Sling TV ranks 331st among TV Shows sites.

service
193
value
193
shipping
55
returns
107
quality
173
+40