Canceled their service and discovered that they continued to charge my credit card. My credit card company had to block them from my card. They have outsourced their customer support to Manila, Philippines and the staff is powerless to take any corrective actions.
I have a brain. I hate Sling TV. Don't bother to subscribe because it sucks! The only reason I subscribed to Sling TV was to watch basketball games. Just when my team played in televised playoff games, Sling crapped out! I got day after day of error messages and NO ACCESS. They let me down. They definitely don't deserve my money. Their customer service is NONEXISTANT! They can do business with uncommunicable millennials, I guess. I'm done.
They charged me five days before my month was up. :( Now when I want to cancel I won't get one penny back for their excrement, when I don't want it.
I switched from Cable to Sling and had some quality issues like buffering, freezing, and random replay of material I had just seen. This was annoying enough, but then came the first day of college football. The service was so bad I couldn't even watch the main game I wanted to watch. I called customer service and after being on hold 30 minutes I was finally connected to an agent who told me that I could cancel, but I would have to pay for another month of service as per my contract. I asked them why I would have to continue to pay for a service that DOESN'T WORK? I don't want the headache of having to switch to another service; I'd gladly keep them if I got what I was paying for. No matter. They're gonna get their extra month out of me, so while I'm paying for their crap, I feel compelled to share my experience and hopefully prevent this annoyance for someone else. Fyi - have switched to Playstation Vue and it's been a huge improvement.
Worst company ever! Download the app to watch the fight and wasn't able to watch the fight because there app was acting stupid and then they go an charge me $108 and say they can't do anything about it!
I signed up for the three days trial and cancelled right after the three days trial ended. I was going to keep it but the my current cable service would not let me off until September.
Sling charged me a whole month because I did not cancelled to the last second before the three days trial ended.
So since I started the trial at 2:30:45 am on the 16th of June, I should have cancelled on the 19th at 2:30:44 am, or before that time.
They will charge you a whole month if you missed the deadline by a second and the manger on duty was one of the worst.
I was going to come back in September 2021, after my cable service expired, but they have shown me that they do not care about keeping the customer. The manager indicated to me by his conversation that he was not care about me coming back. Sling is one of the worst to me.
I endured this service for a year and a half. The BIGGEST issue was the constant buffering and signal loss. I jumped through all the troubleshooting hoops to make sure none of my other devices were stealing bandwidth away to no avail. The antenna that I receive my internet signal from is about two miles away and I have a direct clear line of site from my house. I can actually see it.
I had the same routine everyday. Come home, unplug the tv (before turning on) so it will reset itself (Because it would never be ready to use without the hard reset). Proceed to watch tv and then have to do the hard reset at least 4-6 more times a night. This is not an exaggeration people. This service will drive you insane.
They don't carry cbs either which means I miss a few bears games every year unless I make other arrangements.
In conclusion, I switched over to YouTube tv one day and I don't have the signal loss/buffering at all. Completely gone. It's like back-to-normal tv now. What a huge relief! You have been warned.
Unless you have a Fiber internet for free or some always high-speed internet that is free you will HATE any online tv company.
THAT is the BIG scam about this one and all the rest.
I have high-speed for 3 days and then drops back to dialup speed for the rest of the month and that is on Hughes satellite which you would think would be FAST every day and a fair price... but it isn't so why would you want to waste time with Sling or any other online tv?
Bad enough trying to watch one short music video on Youtube let alone tv programs.
I noticed I was chgd for service after cancelling the free trial. I got on the chat and chatted with a young man. Very helpful and nice. He looked up my acct apologized and my refund was bk on my card within 10min. Never had problems may be just different reps.
Poor channel choices! Not everybody who watches TV I like to watch news enjoy CNN. There is no other type of news but fake news you can't watch any other type of new stations just CNN fake news so this is why I dropped my subscription to sling TV. Also very slow going to channel to channel and dropping stations as you watch TV. I would not recommend sling TV.
Lost all local…paid so I could get nbc and fox.nowhere to be found…selection of channels is terrible…will never subscribe again…glad I only got for a month at half off
YouTube TV is Way better than Sling. Very easy to bypass commercials with YT in 15 second intervals.
Sling jacks up the volume on your TV during EVERY commercial...very annoying. No local channels with Sling, you get your local channels with YouTube TV. I've used both these services and I HATE Sling and recently cancelled my subscription. Spend the extra $10/month for YouTube TV, it's well worth it
I have had sling for 4 years and although I do not watch it I continued to allow them to bill me. I have finally decided that I will not continue to pay $40.00 for a service that i do not want or use, so I have decided to cancel my subscription. It have been 2 months and I am still being charged. I continuously try to cancel and yet it doesn't allow me to although the first time I did it they said that it was canceled but did not send a cancellation email. So I continue to try again with no avail, online I try with this chat and this is just a way to stop you from canceling because it does not help. You can never talk to a real person and yet they continue to take my money. At this point I will call it stealing. Please be careful and do your research before getting into this company. And please cancel my subscription!
Says WIFI is off(LIARS),if it's not on why can I go straight to Max, Hulu, Netflix etc and my brother is watching YOU TUBE in this room. It takes 15 minutes to get on and you repeat the same episodes in a row. One X-files repeated TWICE back to back. I have never got to watch the end of a show. Because it repeats. I'd rather pay 72$ for HULU. You guys suck!
Sling provides a lot of cheap offers for anyone to get started. But their website/softwares are often buggy and not at all user friendly esp. When it comes to cancelling the service its pathetic. Most often the cancellation will not go through or there will be some other means where by Sling.com makes it impossible to figure out how to cancel the service. And somehow even if you manage to cancel their service then there is no assurance that they will stop billing you. You need to keep checking your credit card statements to make sure you are not billed. The customer support reps and supervisors are trained to flatly deny your request for a refund in such cases and are not willing to take any accountability for such billing issues or show any transparency towards the customers. Information is all over the place or at multiple places even for things like "terms-of-use" - where some links work whereas others do not. And its customer's responsibility to figure this out at their own peril. Worst part is they do not allow you to remove your credit card information at any time (even if you want and also given that its a prepaid service - meaning you pay first and then watch). This to me is fraud and speaks about undesirable business practices by the company in this day and age. Would totally recommend to avoid this service (unless you love all the above listed hassles).
Realized within the first day that Sling TV is a scam from hell. I have excellent internet connection, and yet, Sling TV still won't play for longer than a few seconds without booting. A common error is "21-51, we're sorry! LOOKS LIKE WE'RE HAVING TROUBLE LOADING... Someone needs to hold them accountable. They also won't refund you because they hide behind the subscription clause bull$#*!. Trust me, stay far far far away from Sling TV. You will be so disappointed if you don't.
They wouldn't return my money even though the account was canceled and then the dont have a dispute dept i asked to speak with the billing dept they told me. I could not that my bank could only speak with that dept. I asked for the relations dept they they didn't have one. They are full of $#*! don't even bother with them. I've never heard of a company not refunding money if you cancel and don't want the service.
I purchased a Sling gift card from Amazon and tried to redeem it, but the Sling system said the card was redeemed. I reached out to Amazon and Sling and no one refunded my money. I waited a month and purchased another gift card for Sling from Amazon and there was no place for me to even type in to redeem the gift card. I was on hold for 30 plus minutes for Sling to tell me that I could not watch until the next day due to cyber technicalities. My son was in the division 2 NAIA championship and I could not even watch him. Sling's service is horrible.
Sling is a scam. They get you to sign up for a free offer and make canceling next to impossible. Just don't start... ever. Took 4 months to get rid of them and of course they wouldn't refund a penny. Another Comcast company scam
Cancelled this service in 2021. Reactivated my account by simply opening the app (I did not go into my account to reactivate but have a Sling button on my Roku remote) and continued to charge my account without my authorization or approval to access my bank account and would only refund one month. MAKE SURE TO TAKE YOUR CARD OFF FILE OR TO NEVER EVEN OPEN THE APP. Same complaint from another customer was filed with Better Business Bureau two weeks ago so I have done the same.
Be warned! Sling TV will trick you into ordering services/products that you do not want and had no intention of ordering. Their website is loaded with micro print agreements that you will click on locking you into bills that you cannot get out of. This company is a SCAM! They currently have a C rating on BBB with thousands of unresolved complaints. Further, Sling TV has an absolute no refund policy. It makes no difference to Sling TV if you are unhappy with your service or are tricked into ordering products/services that you do not want. The customer service is very rude and will do nothing to resolve your issue. STAY AWAY FROM SLING TV.
Answer: They are rip offs fir real. I think everyone shpikd ban together gor a class action suit.
Answer: Go with your gut on this one. Click away from Sling
Answer: Don't even waste your time on sling. Don't know where you live, but there are so many more options today than there was say 5-10 years ago. Look around.
Answer: The ROKU rocks! Just avoid SLING TV at all costs. When they rip people off the FCC will not make them give you the money they owe you. The FCC just says We received your complaint and you should be hearing from SLING. What a joke! I am out $50.00, because SLING told me they were only taking major credit cards or the SLING cards. I purchased 2 $25.00 SLING cards to pay my $40.00 bill. The cards only come in $25.00 amounts. It would not take them. I called and called and got different CS agents. The cards would not go through. I got all kinds of reasons the cards were not working. I finally dropped SLING and went back to Spectrum. Something I vowed to never do. The day I called SLING to tell them I no longer wanted their service, and to tell them why I was unhappy the CS agent told me that the cards only work on the bill due date. Blah blah blah. I dontt know what happened with SLING. The service was great for a long time. Then they went to those stupid cards that would not work.
Sling TV has a rating of 1.4 stars from 533 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sling TV most frequently mention customer service, credit card and free trial. Sling TV ranks 331st among TV Shows sites.