• Skype

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Overview

Skype has a rating of 3.6 stars from 93 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Skype most frequently mention video call. Skype ranks 13th among Chat sites.

  • Service
    13
  • Value
    13
  • Shipping
    7
  • Returns
    7
  • Quality
    14
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos

What reviewers want you to know

Positive highlights

  • It has better video quality then other instant messengers, e.g. Yahoo and MSN.

Critical highlights

  • Anyway, after several attempts over several days I was finally able to chat with customer service.
How would you rate Skype?
Top Positive Review

“A nice application to use Business and personal use”

Abrar A.
7/11/21

Skype is valuable in business, It permits individuals to work from the home, it has numerous accommodating highlights including bunch video considering that saves a great deal of movement time and cash for the organizations, organizations can speak with associates, and it assists the organizations with conveying bunch gatherings from better places. Easy to use. Easy maintenance. Easy to connect to another person.

Top Critical Review

“Big mistake”

Stuart H.
4/8/21

I needed to switch my phone supplier as Skype did not integrate with my new CRM and it did not work most of the time either (they blamed my WiFi, but all other communication systems work fine). I followed the full switching procedure several times together with the new telecoms provider but Skype have been extremely unhelpful, refusing to provide the details we need, leaving us to have to keep guessing and use trial & error. After nearly 6 months of trying to get this resolved, I have had to cancel the Skype contract and lose the phone number too. Not ideal for my business, but I cannot spend any more time chasing them up. When you need to contact them, it takes a significant amount of time waiting in queues and then waiting for each response as the support operators assist multiple people at a time. They then never get back to you when they promise (despite telling them I don't believe they will get back to me - they insisted they definitely will and make promises which they inevitably always break). Taking this service has been a big mistake.

Reviews (93)

Rating

Timeframe

Other

Reviews that mention popular keywords

video quality (3) customer service (3)
Thumbnail of user abrara15
2 reviews
0 helpful votes
July 11th, 2021

Skype is valuable in business, It permits individuals to work from the home, it has numerous accommodating highlights including bunch video considering that saves a great deal of movement time and cash for the organizations, organizations can speak with associates, and it assists the organizations with conveying bunch gatherings from better places.
Easy to use.
Easy maintenance.
Easy to connect to another person.

Tip for consumers:
Video gathering.
Introduce android telephones.
Cross-stage Support.
Decrease in Travel Costs.
Expansion in Revenue and Opportunities.
Cost Savings.
Validation.

Products used:
Different Service

Service
Value
Shipping
Returns
Quality
Thumbnail of user allm2
3 reviews
1 helpful vote
July 11th, 2017

I~m using the Skype mobile version for a long time already and completely satisfied with it no matter at work or home conversations. A good app for various needs.

Thumbnail of user angela659
2 reviews
0 helpful votes
May 9th, 2015

I downloaded this app because I wanted to stay in touch with my mom and close family. It was the best thing I ever did! Now, my kids can stay in touch with there Grandma. No need to rack up your phone bill nor your precious cell phone minutes. It's so easy to use my Grandma uses it a lot! Thanks Skype for making it possible. When you need it the most, communicate with Skype! Download it today! Works well with any tablet!

Thumbnail of user elenn2
2 reviews
2 helpful votes
May 20th, 2016

I have been using skype to keep in touch with many of my family members and loved ones this is an easy way to add us all to video chat and keep communication going and watching in real time our family growing together. Even being so far apart :)

Thumbnail of user peterf69
2 reviews
13 helpful votes
March 7th, 2016

Skype is a very useful tool to stay in touch with people from all over the world. I don't see any reason not to give Skype a five star review!

Thumbnail of user rachellk
9 reviews
22 helpful votes
April 16th, 2014

Skype is a good communication tools. It helps people connect from one place to another. Online chatting and video chatting with friends, family and love ones. I've been using this for 5 years. So far I didn't find trouble in using this except for the premium usage of Skype. But even if you are not in the premium account still it functions well.

Thumbnail of user ninam27
3 reviews
0 helpful votes
April 21st, 2016

I really love this, I can call and chat with my friends and family..

Thumbnail of user barrys30
3 reviews
1 helpful vote
April 4th, 2015

I got my new Kindle HD 7" yesterday. I downloaded the SKYPE app. This was the main reason that I upgraded from the original Kindle Fire. I did a Skype session this afternoon with my daughter-in-law and grandbaby this afternoon. Worked wonderful! I had no problems whatsoever getting it working. I already had a Skype account that I used on my desktop computer.

Thumbnail of user ashleyw27
4 reviews
21 helpful votes
May 29th, 2014

I Love Skype, Skype has the best video call conference quality. I've been using Skype for many years and now I'm really happy with what they have to offer.

Thumbnail of user alexisb27
6 reviews
60 helpful votes
April 14th, 2014

I am alble to contact my friends from France and UK for free. Thanks to Skype.

Thumbnail of user makennas
4 reviews
53 helpful votes
September 25th, 2014

When I want to get in touch with my family and friends, I use Skype. I have it in my laptop and phone. The service is excellent. When I went on a Eurotrip with friends, I use it to call my mom and dad. Simply the best.

Thumbnail of user michaelc107
12 reviews
38 helpful votes
July 21st, 2014

Probably the best video call ever, great for chatting with friends, even for gaming.

Thumbnail of user rushiac
5 reviews
61 helpful votes
August 21st, 2014

Skype is the best medium to stay in touch with family, friends, and clients. I also have the application on my phone and on my laptop.

Thumbnail of user paulwf
3 reviews
10 helpful votes
October 1st, 2014

In the world most popular video chatting site was Skype.So i like Skype. Most of the people who use smart phone he likes to use skype. I talk with my girlfriends via skype.

Thumbnail of user monicam22
4 reviews
57 helpful votes
October 9th, 2014

I use Skype for instant messaging, call, and chat everyday. I use it for personal use and for my work. It's the best means to get in touch with friends, family and workmates.

Thumbnail of user ericah4
4 reviews
51 helpful votes
April 28th, 2014

Now it's free to get everyone together on the same video call.

Thumbnail of user sheenaa1
4 reviews
13 helpful votes
December 5th, 2014

They provide amazing service. I can't live without skype.

Service
Value
Quality
Thumbnail of user michaelm62
3 reviews
7 helpful votes
December 20th, 2011

Great site, we couldn't do this ten years ago!

I remember a story a friend of mine once told me - he attended a semiar on web developement and the company wanted investment do develope new websites.

He came away from that and said to me 'talking over computers, that will never take off!'

How little he knew!

Thumbnail of user melissad8
4 reviews
6 helpful votes
June 17th, 2011

I really like skype since microsoft bought it. I like that you can play games now!

Thumbnail of user jamesc46
5 reviews
25 helpful votes
August 25th, 2011

I love skype! Great call clarity (important for raiding) and easy to use!

Thumbnail of user nintendos
2 reviews
1 helpful vote
Thumbnail of user kellyr10
6 reviews
8 helpful votes
June 26th, 2012

Very convenient internet program that can make calls for free. A lot of review here and in reviewsofwebsites.com tells good and positive things about skype. Its very helpful to those people who have families abroad, they can connect using skype voice calls or video calls.

Thumbnail of user jand10
5 reviews
17 helpful votes
October 6th, 2012

Don't even hesitate to use Skype. One of the most reliable for video chatting and free long distance, who doesn't love that. I've enjoyed their service immensely.

Thumbnail of user danield21
6 reviews
12 helpful votes
October 23rd, 2012

Love skype. Useful for making calls, communicating with friends & sending SMS!

Thumbnail of user ryana2
1 review
1 helpful vote
April 1st, 2011

I totally love Skype and I have no problems with it. I enjoy the video calls and I would love to use Skype as my VoIP communications however, I will just use it for free before subscribing their services for now.

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About the business

Stay in touch! Free online calls, messaging, affordable international calling to mobiles or landlines and Skype for Business for effective collaboration.

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