Overview
SKYLUX Travel has a rating of 4.8 stars from 2,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Very profesional and knowledgeable.
Answer all my questions, with great patience. Excellent treatment and service
The planning skills of our Skylux Travel advisor are awesome, he knows how to combine flights for the best results. I'll return to book more flights!
I have worked with SKylux and Memphis for over 3 years and it always is a good experience. He always knows my quirks and favorite seats!
My experience is with agent Drake Evans, very experienced, patient, efficient and friendly. Would highly recommend.
Ranger was very professional and helpful. He gave me several flight options which made decision easy.
Prompt follow-up, relevant info, attention to requirements and details, clear communications, real time chat efficiency
On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.
As always, great deals and personalized experience. Leo is a wonderful agent who took care of us all the way. Kudos!
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us!
Noah worked out everything to my best interest and preferences. Also at a fair price. He gets "10" Stars from me, not 5!
Efficient, travel was handled. Service and flights explained in depth. No real worries as I received e tickets just fine.
Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again.
I had similar experiences of high quality in past. Nikita is available at all times. Prompt efficient honest service
Excellent professional service. Very efficient and responsive. I would certainly consider them next time
Boston is extremely helpful and has always been. Looking for the best flights to fit our needs. Thank you.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.
Reasonable prices for business class deals combined with excellent attention from their travel agents. Nothing much to add here. Highly recommend!
Always first rate service. We have used them several times this year. Summer is the best! Great deals and efficient handling.
As a repeat customer, I'm really pleased with the time that Otto saved me in scheduling one of my annual business/holiday trips this fall.
Dear Carl R., we are pleased to hear that you are a repeat customer of SKYLUX Travel. We are grateful for your review, and we are glad that customers like you are having a great experience with us.
Despite having purchased business class ticket, I am don't have free access to lounge even for 2 hours. Very dissatisfied!
Dear Customer,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon. It's our goal to deliver the highest quality of service to all of our customers. In consequence, we'd love to learn more about what prompted the low star rating.
Your review is assigned a special ID: 240515
Please email this ID at feedback@skyluxtravel.com with your booking confirmation number, and we will get in touch with you.
Thank you in advance.
In getting business class at a discount with seat assignments I requested and walked me through all of the purchasing details
Attentive, professional, and efficient. I received excellent advice with extraordinary follow up. This was a most pleasant surprise.
We are happy that you are satisfied with our products and services.
The salesperson Denver was very helpful and knowledgeable. I highly recommend it for business class tickets
Your agent Denver would be so pleased to hear your words of appreciation! Thank you very much!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind words. We are grateful for your feedback.