SKYLUX Travel has a rating of 4.8 stars from 2,558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 2nd among Travel Agency sites.
Forbes from skylux travel was very friendly, helpful throughout the ticket purchase process. He helped me by answering questions patiently and going through various options I asked. He could get me the discount as well on the ticket with voucher. Overall, it's a great experience working with skylux travel. I will do it again in future as well. Thanks.
Hazel was extremely easy to work with as we navigated a pretty complex multi city travel plan. She gave us options, her English is near perfect and quickly understood what we were trying to accomplish
We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
It is not possible to review the product because I have not yet flown, or dealt with any issues that may still arise regarding my travel.
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
We used to spend hours on the phone with airlines, until a friend told us about Gordon. He was efficient, knowledgeable and offered us a deal we could never have found ourselves. We will never travel without consulting SKYLUX first. What a wonderful travel experience!
Amazing review of our services! Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot!
He is very thorough and works hard to make it easy and fun...also good value.
Our agents are doing their best to satisfy the customer and we appreciate them a lot! Thank you very much for cooperating with us!
Easy, professional, quick and efficient. From the moment we started the bookings to the completion it was completely smooth and well done.
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
I was informed of my choice of flights and asked my availability so the agent can best fit my needs.
We love hearing from you! Thank you for leaving feedback for us!
Flem was recommended by my sister. I emailed him yesterday and got response right away. We confirmed everything today and was fully satisfied with the service. I recommend him to my classmate and she also booked her flight thru him.
Thank you for sharing your experience! We're delighted to hear that Flem provided you with prompt and satisfactory service for your trip to the Philippines.
So glad I used Skylux Travel. Jerry was very well prepared to meet all of my requirements and to do it within hours. He provided great information; made sure my needs were met; assured my seat selection and mobility issues were included; made suggestions that made sense and lowered the price of my ticket.
We're thrilled to hear about your positive experience with Jerry. We aim to exceed expectations and are delighted we could assist with your travel needs.
He was knowledgeable and very patient with me. Extremely helpful and I would recommend him to anyone. Skylux has not only saved me and my husband from overspending and found us great flights. The free concierge service found us great places to stay and took care of all of our other travel needs,
Amazing review of our services! Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot!
I was on a trip and needed to reschedule my flight home. I emailed my agent and she responded quickly and was able to handle everything. The knowledge I know I have help at my fingertips is worth so much to mr
Dear Customer, We appreciate your kind words regarding the service provided by our agent. Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
Sullivan was extremely helpful. He did his very best to get me the best rate on my search for a multi city trip
We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
Great service - my agent went at length to find flights from alternate locations to help me reduce the cost
Thanks so much for sharing your experience with us. We hope to see you again soon.
Rudolph is amazing and very helpful. He has taken a lot of his time to help us with some flights that Delta airlines mixed up and he is very friendly and cares a great deal about his customer service and you can see that because he is so helpful and so friendly, I will definitely book more travel through Rudolph in the future
Thank you for the great review! Safe travels.
Skylux always comes through. They listen to your needs and preferences. They are knowledgeable about weather conditions during the time you are traveling and can book the best route. My guy is Reiner. Ask for him.
We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
It was a very pleasant experience booking with Sk ylux travel. I could not ask for a more polite, resourceful, and helpful agent as Colin. All possible options were given to me. I
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
This website is almost a scam. The tickets are t even cheaper than what airlines offer. God forbid if you were to make changes to your dates you will never get hold of any agent. There is no supervisor or manager. I have lost so much money in dealing with a simple exchange.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 168423
Please email this ID at feedback@skyluxtravel.com
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Ronnie Williams has become my go-to person for all our travel flight bookings. Over the years I recommended friends to him, the feedbacks are positive too. I particularly appreciate his thoroughness. He's been consistently responsive, patient, and helpful. In some cases he saved us significant amount of money, in other cased he at least matched the best deal out there, with quality service as an undeniable benefit.
I highly recommend Ronnie to anyone who likes the combination of quality service and good price.
After signing up for a newsletter, I regularly receive emails announcing deals. The prices are completely fake. Like they pulled them out of a hat. There is no way any company can offer a business class ticket to Europe from anywhere in the U.S. for under $4,000. But they promise ridiculous prices like $1,800 to Germany, etc. And the one time I spoke with someone they could get close to about $3,000 BUT on the return, it was like a 24 hour journey. So they somehow find some obscure routes where you have to connect for hours in an airport, and in some cases, going through Istanbul (going far further east for most destinations in Europe.)
In an extreme example (see screen capture) to Milan there are 2 stops, for a total of 30+ hours in either direction! Sure, $2,600 sounds great. But completely unrealistic.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 182779
Please email this ID at feedback@skyluxtravel.com
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
The gentleman I worked with was helpful and patient. When there was a problem, he would call me back. He persisted in getting my reservation completed.
Dear Customer, Thank you for sharing your positive feedback with us. We are grateful for the opportunity to assist you with your travel needs, and we look forward to continuing to provide excellent service in the future.
Answer: Hello. Please contact our Customer Support at 855-507-9771 or send us an email at cs@skyluxtravel.com. We will gladly assist you. Thank you.
Answer: Hello. Please send us an email with your ticket number or confirmation number at feedback@skyluxtravel.com. We will gladly take a look at it. Thank you.
Answer: Why do you need something else? SkyluxTravel offers the most affordable business class tickets I've ever seen.
Dear Customer, Thank you for sharing your positive experience. We're glad to hear that you had an easy time booking your ticket.