Overview
SKYLUX Travel has a rating of 4.8 stars from 2,696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 4th among Travel Agency sites.
Nolan was persistent and helpful to obtain the optimal itinerary for our flights.
He was so thorough & patient with us! Thought of everything!
Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.
Service was good, but survey after takes more of my time and does not make me happy
Dear PHILIP K., Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
Competent courteous and polite was the young man helping me. Excellent transaction
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Thank you for your quick response and accurate booking!
Thank you for your quick response and accurate booking!
Dear Jessica P., We're pleased to hear that you appreciated our quick response and accurate booking. If you have any more travel needs or questions, feel free to reach out. Safe travels!
Pedro is professional and very competent. Covered all possible details.
We're so glad to hear that you had a positive experience with our agents.
Excellent. Very responsive and patient with my changes.
We are thrilled to hear that Norman provided excellent service and made your experience a positive one.
Efficient, friendly professional, good value,
Love it
Dear HELEN N., Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
Very pleasant to connect and always find a few alternative choices for your plan,
Thanks a lot for taking your time to review our services in a positive way!
Quick response and best price out of 4 discount travel sites.
Thanks so much for sharing your experience with us. We hope to see you again soon.
I love working with these guys. Boston is intuitive and very helpful.
Remus was great at getting me the requested trip and working flexibly to get best deal.
Grace is extremely helpful and knowledgeable about getting the best price for us.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Great service by Mr Otto and very prompt response.
We are grateful to have Mr Otto in our team,thank you for such nice words.
Excellent. Fast, patient, knowledgeable and very understanding.
Thanks for your 5-star review! We sincerely appreciate your feedback.
Jake's great…………………………….:..:.;::.,,,,,….,,.,,…..
Many thanks for 5-star rating.If there’s anything we can do to improve our offering, please let us know!
Austin was knowledgeable, efficient and patient. There was no pressure when I needed to review the schedule/pricing and call him back. We go a much better price on a luxury airline than we were quoted when shopping directly with the airlines.
Personalized service is at the heart of what we do, and we’re delighted that Austin made your experience seamless and enjoyable. Thank you for sharing your review—we can’t wait to assist you again!
I always get great service from Ralph at Skylux. He responds to me inquiries quickly, gets me the best prices available, and when unexpected changes in flights occur mid-trip, he helps me sort things out while I'm on the road. Highly recommend!
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
This is the fourth time I'm using Skylux. While it cannot deliver the low low price advertised unless you are willing to make multiple stops which stretches your journey to double the time the agents do try hard to get you the best routes and best fares possible with minimal amount of fuss. I use Olaf. A personable and conscientious agent
Thank you so very much for cooperating with us and giving us amazing feedback on our services!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
As of Today: served 1.9 million+ customers, with 500+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We really appreciate you taking the time to share your rating with us. We are really glad to hear that Nolan provided an excellent service.