Sky Geek

I found the item for which I was shopping to be very competitively priced and the shipping options reasonable. It wasn't the type of thing that I would expect to easily find in a retail store, if I could find it at all, so I appreciate that I was able to easily locate and obtain it from you. Handling of the order was prompt, in that I received a shipping notice within a short time after placing the order. My only issue is that your integration with PayPal could be better. After completing the PayPal transaction and being returned to your site, there was no obvious indication that the order was complete. Other than that, the shopping experience was great.

It gave me the option to ship using my Collect Account but wouldn't process it. It kept saying an error code that I didn't enter my account number when in fact I did. I had to select ship FedEx ground for it to finally process my order. Very disappointing.

They fixed this problem and they were supposed to ship out overnight. They got missed and sat in the warehouse for a week. Once I contacted Customer Service they got them out that day. Just annoying it got missed and we waited a week and still paid for overnight shipping on our account.

You showed items in stock ready to ship, but when I ordered them I had to wait over a week to receive them due to not having them in stock. Also it shows the rivets for the brake pads as sold as each. I received a call and was told I had to buy a bag of 50 for $**. That is not what the website showed. I ordered from you to have the items last Thursday, I received them Tuesday this week, 9 days later. I could have bought them direct from Aviall and had them next day.

I am very pleased with the fast delivery and price of the products I receive from Skygeek.
My only issue with ordering is the condition of the containers. Often times the metal containers come with dents in them, which compromise the integrity of the can and thus creates a potential spill for us.
Our system requires that we tranfer fluids into more reliable cans, or ship them back to the vendor.
Both are a hassle. May I suggest that better care is taken to ensure the metal containers are intact before shipping.

Assuming the part that gets to me is really the one described, this will be fantastic!

Follow-up: the part came three days after I ordered it, right on schedule. It was exactly the OEM part, even to having both part numbers correct (part mfg. #, and airplane mfg. Part # / cross-reference #). Fifty dollars less than API would have charged the shop for the same part, AND I didn't have to pay the shop mark-up and drop-shipment charges. Great job guys!

After placing my order, I watched the status of the order through the website, and found that not all parts of the order were available, and it would ship when they were all together. Soon I received a couple emails with my fedex tracking number, but since the emails were send on a Friday, the fedex site just said "shipping initiated" over the weekend. I didn't choose a fast shipping method, there was nothing in the order I needed AOG or crucially. The fun part was seeing that it was at the destination sort facility in my city, but since it was not due to be delivered, it was just sitting in a cargo pod waiting for the scheduled delivery date.

Phenominal prices and easy checkout accepting PayPal. Wonderful!

Update after receiving order!

Received the order so fast, I didn't even recognize what the item was which I had ordered until I opened the package. Shazam! My item arrived lightning fast, packaged very securely and I still can not believe the prices. Superb website with plenty of information, the best prices on the internet, and I love that you can use PayPal to check out.

Hooray for Skygeek!

Mark Morningstar (Physicist)

P.S. Item ordered was ScrewGrab. Highly necessary when working with fine surfaces which can not be marked-up while assembling; fine/antique furniture, super smooth surfaces with small scratches creating drag and skewing data as well as airplane wings! Highly recommended.