SkullcandyReviews 73

Hi, Bought skull candy earbud dime on 09-01-2022 having order no. *******, day 2 right side earbuds stopped working. Shocked? Haha, come to their policy.As i connected with their customer service (thank god after 3 call they have received),the person was well spoken, professional, with positive attitude, (no complain with service centre person), disappointed with their policy It says like" There is no exchange policy/return of product policy) once it is received by the customer. He explained politely that u have to go with our warranty policy, i was like ok... let's go with their policy,, then i realised you have to send the product to Delhi by courier with ur own expenses,then the technician will decide what to do with the product ( i was like really,,,, there is not customer service PAN India, only in Delhi). Today, in such open competitive market, lots of good product in this price range are available with practical policy.Then tell me why should i go with your product. First and last time purchased of "Skullcandy". Will definitely refer to others not to go with their product. (Lesson learned with an expense /loss of Approx 2k)

I purchased the Indy Evo earbuds from Skull Candy that only lasted 5 months. They would not connect to the battery back to charge and therefore would inconsistently pair with my phone and always die. I returned for warranty and used a store credit to try the Pit Viper Push Active. They broke after a month. They would always connect to my phone when in the charging case. One earbud ended up breaking from sweat contact. I do not recommend this brand at all. They do not last long and are not worth the money.

Got this as a gift and just grateful I didn't spend my money on it. 1) The randomly un-sync from your device (phone) and when you go to resync there is a 80% chance only the left earbud will pair. This then results in you trying to reboot or reset them so just maybe they will sync properly with each other and then with your chosen device. 2) They do not pair with another devices easily (going from phone to a garmin watch) and you have to go through a reboot and unpairing and pray to whatever god to hope that it works. 3) at some point, maybe a whopping 3 months into ownership, the earbuds decided to go through a nasty divorce and didn't tell you about it because all the tricks and reboots don't work and you are stuck with listening to the left or right earbud. These suuuuckkkkkkkkkkk.

I placed order on thier website on 26th July 2022. I later decided I don't want the product and tried canceling my order on the 28th. To which I got a reply that I cannot cancel it and the order has been given to the shipping company. So I thought let it be let the product come I'll use it anyway. It was supposed to reach me by 30th July then the date changed to 3rd August and the it changed to 6th August. Since the product didn't show up I demanded to cancel my order and asked for a refund. To which nobody replied and when I tried checking the order status online I saw it was cancelled. On 5th August it was canceled and as per thier refund policy it takes 7 business days. It's 16th August today, still no refund I've received.

My nephew got a pair of the Indy Bluetooth headphones and we are not really happy with them the left one keeps going in mono mode and can't get it out tryed many times

I've bought several pairs of SkullCandy Jibs in the past, as well as a pair of Sesh and Dime wireless earbuds. Not a single one of them has lasted more than a couple of months.
I've always used skullcandy earbuds, so each time I've hoped that they would be better. But without fail, either the earbuds themselves or the charging case begin to malfunction. All of my pairs have extreme difficulty charging, and this last pair didn't even last a month before it started acting up. The only upside about the Jibs is their absurd battery life, but that doesn't help if they refuse to charge inside of their case.

I have no idea how people buy their products when they're so clearly one of the bottom feeders of the audio industry. I kick myself for buying 2 different types of their headphones. Hesh and ANC both garrrbaaaage. Hesh is bulky and sound quality could be a lot better and the Bluetooth randomly disconnects from time to time, not very practical when you're going for a jog. ANC was great for a couple weeks, then the Bluetooth wouldn't stay connected for more than a minute. I tried the troubleshooting instructed on their website. But nothin. I'm trying out their warranty but so far with a no-reply email and having to cover the cost for tracked shipping, it's not looking good. I'm very considerate over my stuff due to not wanting to spend money so you can see that it's a problem on the skullcandy quality.

Dime black worked well in the 1st month, later they started not connecting automatically so i have to turn on each bud individually when i take them off the case and then connect them. While trying a call, the microphone will enhance all surrounding sounds over my voice and cant communicate properly. I tried to contact support but their website is so poor, i get invalid captcha but there's no captcha on the page on mobile.

Skull candy stocks up very quick and their shipping is also pretty fast with a 100$ order there's free shipping which helps a lot also supports is very helpful they can assist you with the new live agent service that just came out and their products are very good quality with the low price for people that are waiting for budget headheadphones/earphones with the help of the app making the headphones even more useful and with the long battery that even made me buy some for my family. Skullcandys products compete in the medium spectrum of companies but have not yet reached the jbl or sony level but they are a very prominent company and they have the wide spectrum of costumers with the support of lgbtq+ they show how much they care for the environment and their customers with giving a limited 1 year warranty

Hello guys,

I have bought Skullcandy Sesh Evo earbuds from official Skullcandy website. They had sent me a used product which was not working fine. I semt back the product and now they told me it is put pf warranty.

Skullcandy has the worse customer service who disconnects the call on face. Tried to get in tpuch with them many times but they kept disconnecting. Now no refund, no replacement and product is also with them.

Shameless $#*!s they are. I recommend not to buy any of the products from SKULLCANDY. Please go with different brands. I lost 4.5K to purchase that useless product. Please read it and go with different brands. They send you already used products.

At this price, I would go for something else which is more comfortable than these. Also not really durable.

The app doesn't work on my phone, so I can't register the product. There should be a way to do this online also.

Nice when you win on roll up the rim and you want to order and claim your prize there is never and headphones in stock that you want but watch when your winning code expired the will have some. Not Impressed.

I bought a set of jib true ear buds and they have completely stopped working after just two week. Terrible. Do not Buy.

I bought the 40.00$ set of wireless skull candy ear buds for work, one side stopped working after a couple uses. Once side would charge up to 100% but the other side only charged half the time and barely worked at all, I fought with these head phones for two months of owning them until this morning when I threw them out the window of my truck on the way to work. I will never buy another skull candy product.

Bought a 8k headphones, cushion damaged within a year inspite keeping good care. No readdressal, they said we cant help sorry thats it. Again ordered earbuds, received damaged product, asked for return, said we dont have pick up in your location, you will have to send it yourself and the cost will not be reimbursed. Really shocked, biggest mistake of my life. Please do not order from skullcandy.

One earbud never works - right, left, take your pick - follow all the "suggested" helpful tips and nothing works. At the gym, just want to listen to music while I work out and so frustrated ( I need music), not worth the $40. Go buy Airpods. I guess, never tried them but some things are worth the $$$$.

I purchased headphones from Skullcandy in 2011. I pulled them out to use today (stored in their Skullcandy bag in temperature controlled home) and found that the rubbery-plastic part of the headphones were mysteriously sticky. I went to Skullcandy's website where I discovered that my headphones were no longer under warranty. To me, a lifetime warranty is for my lifetime and I'm not dead yet. I am extremely disappointed with the company after enjoying their product because of the bald faced lie about their warranty.

Shortly after purchasing the Skullcandy Indy Fuel Earbuds, I began experiencing multiple issues. One earbud would consistently go out, and eventually never work, or they would consistently not connect to Bluetooth. I continuously called support to help me reset the earbuds which never worked. I finally filed a warranty claim in September 2021, shipped the defective set back to corporate. A month goes by, and still no correspondence of any sort notifying me of the delivery. I had to call multiple times following up on the status of my return and replacement. Come November, still no sign of a new replacement but they had already received my defective product. Needless to say, the ongoing calling to follow up, still no product in hand which is clearly paid for, and frustrated, each time I spoke to a rep, they were constantly defensive the fact that their products don't function as advertised or stated, had an attitude and did not care about my horrible experience. I talked to only one rep that actually acknowledged my terrible experience with the product, and he provided me with $100 off coupon for the overall inconvenience. He also stated on the phone that I can use this for a future purchase and apologized once again for having to wait months and deal with this awful experience. When I tried to use that code, it was invalid, yet in the email it clearly states does not expire till 12/22/2022. Of course I tried to use it and it was invalid. What do I do? I call support for the gazillionth time, explain my story for the gazillionth time, and I'm told that was a coupon intended for my replacement and it was the reps mistake for sending that to me. As you can imagine, of course they did not honor it, and proceeded with the ongoing defensiveness and attitude that I have a replacement on the way and they do not provide any additional discounts for product or mistakes. This company not only manufactures a terrible product, but also has a major lack of quality customer service. Here we are on December 13,2021 and I have yet to receive my replacement. Mind you, none of this has anything to do with pandemic shipping. It's a complete disconnect, lack of streamlined processes, and lack of concern for paying customers. Also, in October 2021, I purchased a brand new set of Jabra Noise Canceling Earbuds to have in the meantime as they are required for my work, and I received them within 4 days of purchasing. Then I had an issue with one earbud crackling, so, I sent them back for a replacement and received correspondence in a timely fashion via email from Jabra support, AND a replacement within a week! Skullcandy should model their services and customer care after Jabra and several other notable companies.