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SkinStore has a rating of 1.41 stars from 396 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SkinStore most frequently mention customer service, credit card, and phone number problems. SkinStore ranks 1220th among Skin Care sites.
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I placed an order with the skin store then seen horrible reviews and thought oh no! But I received my order fast! Within 4 days and the products were authentic! The order was correct and I'm happy!😊
I didn't even know that treating customers as poorly as SkinStore does could be possible in this day and age. They make customers jump through hoops to return faulty, expired, defective products that they seem to repeatedly send out. These are high end products; everyone should do themselves a favor and purchase from reputable retailers who protect their customers if things go wrong. My experience with Skinstore is nothing short of robbery.
It has all products of beauty and well being. Website is easy to use and is at reasonable price. It has good skin products.
I was having the same issue others have had with not receiving orders. It said that my item was to be received by a certain date, but according to UPS, it never even went beyond a label being created. The website even showed that my order was completed and shipped! I threatened to dispute the charge, and a few emails back and forth, low and behold, they found the 'error' and it got shipped. I received it today. I don't know if I would order again from them. I don't think an e-tailer should charge your account UNTIL your item ships.
Just purchase the Eve Lom Brightening Cream. It's my first time and I hope it helps.
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