SkinStore Questions & Answers

Question 1

Question:

Why did my skinceutical order come from hut.com when i ordered it from skinstlre.com? Why did my skinceutical order come from hut.com when i ordered it from skinstlre.com?

Answer · 2019-03-16T03:02Z

Answer:

SkinStore.com operates on a collective web platform called The Hut Group ("The Hut Group is a British e-commerce company with headquarters in Northwich, Cheshire. It operates over 100 international websites selling Fast-moving consumer goods direct to consumer through its proprietary e-commerce platform. As of 2015."). SkinStore is possibly the most dishonest, cynical and devious business I have ever dealt with.

By Frances B. over a year old

See more answers (2)

Question 2

Question:

Did you experience any bad reactions from using skinstore? Did you experience any bad reactions from using skinstore?

Answer · 2020-06-12T08:19Z

Yes. Never got my products and no customer service available for a refund. SCAM.

Question 3

Question:

Prices for obagi are really low. my doctor said that sites selling obagi online are not selling the real thing. is this really from obagi or are they fake? Prices for obagi are really low. my doctor said that sites selling obagi online are not selling the real thing. is this really from obagi or are they fake?

Answer · 2015-04-13T11:24Z

Hello. Thank you for your question. All products on SkinStore.com are authentic and they come directly from the manufacturer. All Obagi products are shipped to us from Obagi directly. If you have any other questions, please feel free to contact us at customerservice@skinstore.com. We're always happy to help. Thank you!

Question 4

Question:

Hi - i have a question on my order. please provide the telephone number for your customer service department. my e-mails came back undeliverable. Hi - i have a question on my order. please provide the telephone number for your customer service department. my e-mails came back undeliverable.

Answer · 2020-06-12T08:21Z

They don't have one. Ive been trying to get a hold of them for days. I think this is a scam honestly. Never received my order, can't get a hold of any form of customer service at all. This is the number I found but doesn't work. 844 433 5143

Question 5

Question:

Hi - i have a question on my order. please provide the telephone number for your customer service department. my e-mails came back undeliverable. Hi - i have a question on my order. please provide the telephone number for your customer service department. my e-mails came back undeliverable.

Answer · 2020-06-28T11:09Z

They dont have a working customer service line. This is what i was able to dig up 844 433 5143. Wasnt working when I tried a month ago..

SkinStore Questions & Answers

Why did my skinceutical order come from hut.com when i ordered it from skinstlre.com? Why did my skinceutical order come from hut.com when i ordered it from skinstlre.com?

Did you experience any bad reactions from using skinstore? Did you experience any bad reactions from using skinstore?

Hi - i have a question on my order. please provide the telephone number for your customer service department. my e-mails came back undeliverable. Hi - i have a question on my order. please provide the telephone number for your customer service department. my e-mails came back undeliverable.

Hi - i have a question on my order. please provide the telephone number for your customer service department. my e-mails came back undeliverable. Hi - i have a question on my order. please provide the telephone number for your customer service department. my e-mails came back undeliverable.

I ordered a nu face trinity from you so many reveiws are negative i'm concerned the product is not original

How can i edit my review

I recently received my order of neostrata products and iam not sure if they are authentic especially the sealing is different from the products that i used to purchase from neostrata official website. are you a certified seller for neostrata? are they authentic? and the seal is different?

Can you tell me which skinmedica eye cream helps with the growth factor and hollows for the eye?

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