On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We help diehard ATV, motorcycle, and snowmobile riders find affordable—and awesome—replacement parts for their machines so they can get back to what they do best: carving out new terrain and hustling through the mountains. Launched in 2006, we made our mark in the powersport industry with our all-terrain and severe-duty Sixity ATV axles and high-quality Sixity motorcycle/ATV brake pads featuring fade-free stopping power sold on eBay, Amazon, and Sixity.com.
Sixity Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of its products, as well as the ease of navigation on the website and fast shipping. Many express satisfaction with their purchases and indicate a willingness to return for future orders. However, some customers have raised concerns regarding specific product fit issues, particularly with certain items not matching advertised specifications. Despite these concerns, the overall sentiment reflects strong customer loyalty and a commitment to quality, suggesting that the company effectively meets customer needs while also having room for improvement in product accuracy.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Lady who answers phones was great, but they have no experience with axles or possible parts service advisors.
Awesome product and very fast delivery. I am very pleased with the quality of this product. Will by my parts from them again
Good purchase and shipped quickly, fitment is right and appears to be quality... time will tell.
I was sold a defective product. I alerted the company. They refused to send replacement axles until they received the returned units and then "deemed them defective". Meanwhile I would not be able to use my atv (tool) for several weeks. This was not acceptable. I chose to purchase a replacement set from another vendor. I received them many weeks quicker than I did with the original Sixity purchase and they are working fine, no defects. I chose to keep the original faulty axles and not pursue any replacement refund as I am done with that company.
Thank you for taking the time to provide your feedback. We are sorry to hear of the issues you've experienced. Our records show that we provided a prepaid label to return the defective axles and upon active return tracking a replacement set of axles would have been shipped in their place. This resolution does not require that the defective axles return to our facility for inspections, but rather as soon as the return tracking number is updated; showing that the axles are on their way back, we are able to immediately send out the replacement product. We apologize for any confusion that may have been caused. Our customer service team would be happy to assist you with completing this transaction, if you are still interested in receiving a replacement set of axles.
BRAKE PADS WORKED GREAT. MAKE SURE YOU HAVE THE CORRECT SOCKETS BEFORE TRYING TO REMOVE CAPILER BOLTS. THE UTUBE VIDEO WAS VERY HELPFUL WITH THIS PROJECT.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more ATV Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for providing your feedback. Our customer service representatives offer general technical advice in regards to the products we offer for sale. We always advise consulting with a certified mechanic when experiencing more challenging fitment issues.