• SISDress

Overview

SISDress has a rating of 2.33 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. SISDress ranks 237th among Wedding Dresses sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    4
See all photos
How would you rate SISDress?
Top Positive Review

“Sis dress jacket”

Nana A.
3/2/20

I don't give them 5 stars but I feel like it will get deleted if I don't rate them well. This is the WORST company I've ever encountered they promote fake pictures of their items. I was deceived into ordering for 5-7 working days! It's came 2-3 Months later and it wasn't the same jacket I purchased, they couldn't even give me the right size; it's soo tight I was so upset because I know the same way it took long to get to me is the same way it will take long to return and they have a silly 14 day returns policy but took so long to send me the jacket, that time is probably up already. I don't even know what to do anymore, it came the other day and has been sitting in my room, can't even wear it anywhere. In the picture it has real fur almost like raccoon fur or something but the fur on it was absolutely fake and tacky and really small. If I could give them -5 stars I would.

Top Critical Review

“Item not received”

Dionne P.
2/14/20

I purchased an item, to which I received payment confirmation straight away. I also paid for express delivery. I have emailed them as no contact phone number available & no response received. The item is late and showing as not even been shipped. I will have to claim my money back through my card provider.

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user sandrad928
1 review
0 helpful votes
May 24th, 2020

Seit fast 2 Monaten warte ich auf meine Ware und auf meine Anfragen, antworten Sie immer wieder mit der selben Standart-Email: Qualitätskontrolle dauert noch 2-3 Tage, dann wird die Ware versendet. Ich habe nun meine Bestellung storniert und hoffe sehr, dass ich mein Geld zurück bekomme. Diesen Account kann ich nicht empfehlen, da sie lügen und einen hinhalten und die Antwort Email nur Standart Emails sind, ohne auf das persönliche Geschehen einzugehen.

Thumbnail of user dionnep3
1 review
1 helpful vote
February 14th, 2020

I purchased an item, to which I received payment confirmation straight away. I also paid for express delivery. I have emailed them as no contact phone number available & no response received. The item is late and showing as not even been shipped. I will have to claim my money back through my card provider.

Thumbnail of user randyeg1
1 review
1 helpful vote
August 20th, 2020

I ordered a dress the middle of July. It was to be here in a week or less. I've not received it yet. I hope I will but am not holding my breath. I guess I have learned my lesson about ordering from this type of business. From all the other reviews it looks like I can't count on a refund either.
Hot in the Pacific NW

Thumbnail of user maet6
1 review
2 helpful votes
February 5th, 2020

My daughter ordered a coat and returned which was ridiculously complicated to do.
All emails are being ignored, she has had no refund and I am in the process of reporting this dreadful company

Thumbnail of user camiyaa
1 review
1 helpful vote
June 9th, 2020

I placed three orders with with SISDress two weeks ago and have not heard anything from then nor can I contact them to ask questions can not find a phone number. I need my clothes or my money.

Thumbnail of user vidat1
1 review
3 helpful votes
January 8th, 2020

I ordered a coat end of November. The email said 7-12 business days for delivery. At three weeks nothing. Four weeks, excuses it was lost. They offered discounts "coupon"if I write a good review! No way! I asked for refund and they refused, and kept offering me a discount on next order. A month of back and forth emails and stil no coupons no refund. They finally offered to place my order again, once I agreed they said it was out of stock... then offered me $20 coupon again when my order was $35 that I paid. DONT waste your time or money! The good reviews you read are from BRIBED buyers! I've reported them with BBB and got my money back from my bank. NEVER again will buy from China

Thumbnail of user claudiac178
1 review
2 helpful votes
January 11th, 2020

I ordered a coat at the beginning of december and when it artived at the end of december I received a prodoct totally different from the photo! I can't wear it but to give back this one I need to pay more than the cost of the coat
Pay attention at this site! I never never re buy in this site! I am disgusted

Thumbnail of user cynthiaf210
2 reviews
0 helpful votes
February 3rd, 2020

The dresses I ordered were too big, but after repeated emails to return these items, there has been no response. And the 14 days has expired. I'm stuck with these dresses. I will be contacting BBB.

Thumbnail of user maryj1049
1 review
1 helpful vote
December 23rd, 2019

Not accurate. I told my sister about this site and they haven't sent her items in 2 wks. I think that this is a scam playing people out their money when you should be reported to the bbb

Thumbnail of user heleneg21
1 review
0 helpful votes
May 9th, 2020

Horrible, qualité déplorable, arnaque totale,, rien a voir avec les photos... pas solide, bref minable..

Thumbnail of user nanaa26
1 review
0 helpful votes
March 2nd, 2020

I don't give them 5 stars but I feel like it will get deleted if I don't rate them well. This is the WORST company I've ever encountered they promote fake pictures of their items. I was deceived into ordering for 5-7 working days! It's came 2-3 Months later and it wasn't the same jacket I purchased, they couldn't even give me the right size; it's soo tight I was so upset because I know the same way it took long to get to me is the same way it will take long to return and they have a silly 14 day returns policy but took so long to send me the jacket, that time is probably up already. I don't even know what to do anymore, it came the other day and has been sitting in my room, can't even wear it anywhere. In the picture it has real fur almost like raccoon fur or something but the fur on it was absolutely fake and tacky and really small.
If I could give them -5 stars I would.

Tip for consumers:
DO NOT BUY FROM SIS DRESS ITS A SET UP

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user suttm
1 review
1 helpful vote
June 17th, 2015

Hi, SISDress, a new website. I am sure you will be better and better. Just wanted to say a big thank you to you all. My wedding dress and bridesmaid dresses were absolutely fantastic. We received so many compliments on the day. Very grateful for the service that you provide always so quick to answer any queries and all staff are extremely helpful.

Service
Value
Shipping
Returns
Quality
Thumbnail of user vernab
1 review
1 helpful vote
June 17th, 2015

Love quality and fit. I elected to do from custom measurements and am very pleased with the results!

Service
Value
Shipping
Returns
Quality
Thumbnail of user cindyh30
1 review
2 helpful votes
June 17th, 2015

Very well made and wonderful detail. The dress arrived in a very timely matter. The only negative thing I have to say is that the dress was much smaller than I expected and the color we ordered was way off. We ordered a dress in burgundy and the dress was really a red. I would order again from this company, however, I would be extremely cautious about the size and color.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicoleb55
1 review
4 helpful votes
July 5th, 2015

Oh my goodness! I LOVE THAT! It's really beautiful- exactly what I was looking for and dreaming of! SISdress were too reasonably priced for the value. I recently ordered my wedding dress and could not be happier with my decision. SIS's service has made this process so easy and comfortable for me- really SIS's amazing! Thank your designer for helping me find the PERFECT wedding dress. It flattered my figure, and complemented my style.No alterations necessary! I wish I could wear it everyday! I love my "SIS" wedding dress. It's definitely perfect. Congrats! I highly recommend the unique and personal experience.

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From the business

High quality fashion dresses at incredible low prices! From fashion dresses, coats, T-shirts to blouses, you can always find your favorite at affordable prices.

Company Representative

Thumbnail of user dresss2
Dress S.
www.sisdress.com
Our company is in Hong Kong and our factory is in Chaozhou. SISdress is a leading brand of B2C and B2B for wedding dresses buying and selling, we offer the latest popular dresses and provide extremely kinds of service for those who choose us. Our customer service representatives will server one-to-one for VIP customers exclusive dresses buying service from the beginning when you come to our site.

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