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Sincere SallyReviews 106

3.2

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Sincere Sally Reviews Summary

Sincere Sally has a rating of 3.2 stars from 106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sincere Sally most frequently mention and customer service. Sincere Sally ranks 23rd among Fashion Jewelry sites.

service
38
value
38
shipping
38
returns
29
quality
38

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Utah
1 review
1 helpful vote
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Necklace
November 7, 2020

It came knotted and tangled. Then it broke
While trying to get it untangled, not worth the money.

Date of experience: November 7, 2020
Philippines
1 review
0 helpful votes
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Love the product!
September 2, 2020

The quality of my purchase was beyond my expectations!

Had some issues with my delivery through UPS but I'm so impressed with the company's customer services. Both Ericka and Leah were very professional and courteous. My issues were resolved and hassle-free. I'm extremely happy with the outcome. I highly recommend it to others.

Date of experience: September 2, 2020
Philippines
1 review
0 helpful votes
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Great quality thanks!
September 2, 2020

Great customer service and fast shipping! I love shopping at Sincere Sally, hassle free and always satisfied.

Date of experience: September 2, 2020
Philippines
1 review
0 helpful votes
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I ordered two items with Sincere Sally and I love them. The clothes are very good quality and fit perfectly.

Date of experience: September 2, 2020
Philippines
1 review
0 helpful votes
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Great customer service!
September 2, 2020

I had a problem with a delivery not arriving I messaged Sincere Sally and within seconds I had a reply from someone named Ellie as they were very helpful and arranged for a refund straight away would shop again with Sincere Sally no problem great customer service happy customer.

Date of experience: September 2, 2020
Philippines
1 review
0 helpful votes
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Query solved!
September 2, 2020

My query was solved politely and calmed me down. Overall I'm satisfied with the service provided by Leah.

Date of experience: September 2, 2020
Philippines
1 review
0 helpful votes
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Love the products!
September 2, 2020

Love ordering from Sincere Sally! Express 3 day delivery is very handy! Exchanges are super easy too. Whenever I've had an issue its sorted swiftly. Customer service is 10/10. Ericka was able to help me with an issue I had today and was resolved in no time Would highly recommend!

Date of experience: September 1, 2020
Philippines
1 review
0 helpful votes
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Love the products!
September 2, 2020

Great service from the customer service team today. Replied to my query over my returns straight away and provided exchange immediately. Thanks Ericka.

Date of experience: September 1, 2020
Philippines
1 review
0 helpful votes
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I love Sally!
September 2, 2020

Leah helped me swiftly within minutes. Very happy with the service, and love Sincere
Sally clothes.

More power!

Date of experience: September 1, 2020
Philippines
1 review
0 helpful votes
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Love the products!
September 2, 2020

Amazing quality clothing at affordable prices! Love shopping at Sincere Sally as they are always up with the fashion trends and the customer service is outstanding! Definitely one of my faves!

Date of experience: September 1, 2020
Philippines
1 review
0 helpful votes
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Great customer service!
September 2, 2020

I bought some dresses but one of them was delivered, the rest was lost. Ericka from customer service has helped me with my order. She is super fast with responding to my email. Thanks to her, I appreciate her work and I was satisfied with the solution of my order.

Date of experience: September 1, 2020
Illinois
1 review
5 helpful votes
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Straight up Scammers
August 25, 2020

Sincere Sally is nothing but straight up scammers. Provided 2 USPS numbers. One went to another state, the other was fake. No product received. Found literally the same items on ebay for for less than 80% of what this store charged. Had to file a dispute with my credit card to get the charge reversed. "Customer Service" is an absolute joke. All robotic, not real people and no phone number to call. SCAMMERS ALL THE WAY!

Date of experience: August 25, 2020
California
1 review
3 helpful votes
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SCAM!
August 21, 2020

This is a SCAM. Ridiculously over priced items and cheap quality clothes.
They are NOT looking for Ambassadors just Stupid enough people that will buy their clothes. Supposedly they give you a "discounted" price as an ambassador but you typically end up paying what a piece of clothing would usually cost.

This company is NOT from Australia but from china. It explains why the cheap quality clothes.

This is their Marketing technique to get people to buy and I can't believe I fell for this stupidity.
Then they tell you you can't get your money back on discounted items! Great way to F** people over.

Date of experience: August 21, 2020
Texas
1 review
2 helpful votes
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They are scammers!
August 19, 2020

Do NOT spend your money here. They are scammers and selling cheaply made clothes. Attempting to get in contact with their corporate office because this is completely unacceptable.

Date of experience: August 19, 2020
Australia
1 review
5 helpful votes
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Tracking was not processed when order was shipped. Got in contact with Ericka from Sincere Sally customer service and she couldn't have been more helpful. Extremely quick replies was sorted out so quickly. Was given the date that it would be delivered. Couldn't be more thankful for the amazing and helpful customer service!

Date of experience: June 17, 2020
Australia
1 review
0 helpful votes
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I had a lot of issues with delayed delivery due to COVID but the customer service team was really helpful and kept me updated every step of the way. My parcel finally arrived and I am very impressed with the quality and fit of the clothes I bought.

Date of experience: June 5, 2020
Australia
1 review
0 helpful votes
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I was having trouble with finding my order until I got in contact with Sarah and she helped me with my problem with fast replies and easy directions to follow. Now Sarah has found out the problem and has sorted it out. Great customer service!

Date of experience: June 2, 2020
Australia
1 review
0 helpful votes
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Ericka and Sarah were so lovely and extremely helpful, reasons like this is why I'm a long term Sincere Sally shopper

Date of experience: May 28, 2020
Australia
1 review
12 helpful votes
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Very happy
May 21, 2020

Very happy with the things that I got from Sincere Sally even in these times goods are coming through pretty quick and very happy highly recommend.

Date of experience: May 20, 2020
Australia
1 review
0 helpful votes
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Awesome experience! Fast and safe shipping. Sarah was super helpful and nice. I will use Sincere Sally again and again and again.

Date of experience: May 17, 2020